Spice Village Reviews

Name: Spice Village
Address: Tempelhofer Damm 206, Spice Village, Tempelhofer Damm 206, Spice Village, Berlin
Rating: 4.22

4.2 Rating 1,275 Reviews

81 %

of reviewers recommend Spice Village

4.2

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service , always on time”

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Posted 10 months ago

“It is good that we have all Indian items available online. You are doing a great job ! Only thing I observed is, the rate looks little on the higher side compared to the regular Indian grocery shop owned by Sri Lankans. Try to give it competitively.”

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Posted 10 months ago

“I had ordered tamarind concentrate but received whole tamarind 🥵”

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Posted 10 months ago

“Recently I ordered about 15 items . 2 items were missing. Reached out their WhatsApp number & they respond immediately & gave the refund to my original payment method.Very happy with the service”

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Posted 10 months ago

“Wir haben es öfters besucht, es ist sehr sauber und ordentlich, man findet alles, was eine indisch/ asiatische und afrikanische Küche braucht. Preis-Leistung Verhältnis sehr gut. Neulich haben wir online durch WhatsApp bestellt, innerhalb von 3 Stunden wurde es nach Spandau geliefert, beim fehlenden Artikeln wurde das Geld sofort auf unseren PayPal Konto gutgeschrieben. Was für ein top Service. Immer wieder gerne.”

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Posted 10 months ago

“Fresh and good quality product.. !!!”

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Posted 10 months ago

“The Alphonso mangoes were spoiled”

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Posted 10 months ago

“The quality of vegetables is not always good. Some products are replaced without prior notice. But the variety of Indian products is very good.”

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Posted 10 months ago

“Very good customer service. When items are not available despite being ordered and paid for online. SV immediately contact me to offer alternatives or to reimburse the item. One time on a rare occasion, an item was damaged. Having contacted them, they happily replaced it. They clearly value their customers. This is what I greatly appreciate. The online market maybe competitive but I am happy to stick with SV for all my Indian grocery shopping.”

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Posted 10 months ago

“one of the items ordered was not delivered. The refund was not issued either.”

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Posted 10 months ago

“Dry items like atta poha etc are good. Fresh food items were horrible and refund process was painful so we didn't reorder. But items are usually much more expensive than competitors.”