Spice Village Reviews

Name: Spice Village
Address: Tempelhofer Damm 206, Spice Village, Tempelhofer Damm 206, Spice Village, Berlin
Rating: 4.21

4.2 Rating 1,408 Reviews

80 %

of reviewers recommend Spice Village

4.2

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, timely delivery”

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Posted 4 years ago

“Excellent stock and superb service. Very welcome to someone who lives in an area where more rare spices are hard to source.”

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Posted 4 years ago

“Gut gut gut”

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Posted 4 years ago

“All items arrived on time and fruits and vegetables were of good quality.”

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Posted 4 years ago

“Diverse products and brands to choose. Easy to browse and find what you need. The products are packed with care and always received in excellent condition. Products are delivered within next day. Recommended! Thank you”

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Posted 4 years ago

“Schnell und zuverlässig!”

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Posted 4 years ago

“I get good stuff, but i don't get all that i want, same products are not available in next order, amla muraaba is not available, don't get all my required stuff..”

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Posted 4 years ago

“I regularly buy Indian groceries from Spice Village. They deliver on/before time. I recommend it to others.”

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Posted 4 years ago

“In this Corona situation your services are impressive. The delivery is faster then I thought each time. Thank you.”

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Posted 4 years ago

“👍 Good 👍”

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Posted 4 years ago

“Very happy with the groceries and the delivery!”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“The prices are reasonable. Special offers are good. Would like to see more options for south Indian products like flours, ready mixes and masalas”

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Posted 4 years ago

“Everything was perfect ! Would appreciate it if you expanded your sortiment to include other indian items such as Sattu (Grounded roasted gram flour). It is widely consumed in Bihar . Jharkhand & UP, and it would be nice if it is available in Germany as well.”

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Posted 4 years ago

“Hello, Thank you for your response and I didnt see an option to reply to the email as its shows a NO_REPLY email(no-reply@reviews.io), hence editing the review to add the reply. I wont have time to compare everything to see which one is costly on your store vs others, but I can talk about the products I buy normally, the rest I normally dont have to care right ! For example today I ordered products on your store as well as on jamoona. see the difference on the product I selected. Item Jamoona Spicevillage Daawat - 5kg Original Basmati Rice 12.59 € 13.99 TRS - 500g Brown Chickpeas (Kala Chana) 1.39 € 1.79 TRS - 2kg Chana Dal 5.49 € 6.49 TRS - 2kg Moong Beans whole 6.49 € 6.99 Khanum - 1kg Butter Ghee 7.99 € 9.49 KTC - 250ml Pure Coconut Oil 2.79 € 2.99 TRS - 100g Cumin Seeds 1.09 € 1.29 € Kingfisher - 330ml Premium Lager Beer 1.69 € 1.99 39.52 € 45.02 Difference 5.50 € These products I ordered today and you can see the difference is about 5.5Euros( on 8 items). Now I completely agree that there will be differences due to offers and brands and EOE sales etc. But as I mentioned in my previous email, I been ordering from your store may for the last 1.5 years and I see the major difference in brands which are available on both store even on others as well, which are Annam, TRS, Dhawat etc. But these review is in no way to offend you, but just to point few areas were you can improve. In fact I ordered from your store today also. !!! Thank you, --------------------------------------------------------------------------------------------------------------- From: Spice Village - REVIEWS.io Date: Tue, Feb 9, 2021 at 7:47 PM Subject: Your Review of Spice Village on REVIEWS.io Hi Nisha Anup, Thank you for your review, can you please elaborate on which items you think are expensive compared to Jamoona. I am sure there are a few that are expensive but the majority of products are cheaper than Jamoona. Please let me know so I can check our pricing. Kind Regards Spice Village ---------------------------------------------------------------------------------------------------------------- I been purchasing from you guys from quiet a long time. And the only reason I buy from you is ONLY because of the vegetables available. otherwise I prefer to buy from may be Jamoona or other platforms, were the prices are comparatively less (I see at least 0.5 to 1.5Euro difference for same products). I also think your Minimum order value is very high compared to others. The delivery is pretty good, I dont have any complaints there. But I would suggest to check on the prices. ----------------------------------------------------------------------------------------------------------------”

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Posted 4 years ago

“Quite nice...”

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Posted 4 years ago

“It’s very good service”

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Posted 4 years ago

“It was good... The product arrived without damage. But it arrived a day after it is specified while billing since there were no fresh veggies it was cool.”

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Posted 4 years ago

“I am satisfied with the Service and products of spice village.”

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Posted 4 years ago

“Products were good, delivery was fast. In fact the peocess was easy and satisfactory. Except that you had run out of stock on some of the items I wished to buy like pappads, Thanks.”

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Posted 4 years ago

Spice Village is rated 4.2 based on 1,408 reviews