Spice Village Reviews

Name: Spice Village
Address: Tempelhofer Damm 206, Spice Village, Tempelhofer Damm 206, Spice Village, Berlin
Rating: 4.21

4.2 Rating 1,408 Reviews

80 %

of reviewers recommend Spice Village

4.2

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Punctual delivery. Regularly updated online store. Stress-free online shopping experience.”

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Posted 4 years ago

Thank you for your review and spreading the word! We are glad you liked the services provided.

Posted 4 years ago

“Very good quality fresh vegetables and good service.”

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Posted 4 years ago

Thank you for choosing us! We are glad you liked the services provided.

Posted 4 years ago

“Received my orders in time without any damages. All the items which I required was on their site. Also the vegetables were fresh.”

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Posted 4 years ago

Thank you for rating and choosing us! We look forward to serve you more.

Posted 4 years ago

“Very fast shipping, ordering was easy. EU shipping rate was expensive, but I guess it was the Fedex standard rates. The only issue with the order is that some of the packets' contents were completely crushed to the level of being powder ! (curry leaves, cinnamon sticks), and that was clearly before shipping, since the parcel was in good shape and everything was nicely wrapped Otherwise good and easy”

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Posted 4 years ago

Thank you for rating us and spreading the word. We are sorry to know about the products that were delivered with a quality you didn't expect. We will make sure this doesn't happen with your future orders.

Posted 4 years ago

“Usually always perfect delivery. This time 1 item was missing. After I called the item got send our and I received the missing item very fast.”

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Posted 4 years ago

Thank you for rating us and spreading the word. We will try providing you a better experience with your future orders.

Posted 4 years ago

“Variety of package sizes is still limited. Unfortunately we had to order smaller packets in bigger quantity at highr price. It could be changed in future. Otherwise delivery was in time.”

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Posted 4 years ago

Thank you for your review and spreading the word. We will try getting the bigger quantity packs for every possible product we have.

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thank you for your review! We are glad you liked our services.

Posted 4 years ago

“Probably not Spice village's fault, but poor choice or delivery agent for same day delivery. Didn't get my products at all and cancelled the delivery in the end. Very sad.”

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Posted 4 years ago

Thank you for your honest review. We are extremely sorry to know about the experience you have had. We will make sure we improve our services for the same day deliveries.

Posted 4 years ago

“Verygood exlent”

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Posted 4 years ago

Thank you for choosing and rating us! We are glad you liked our services.

Posted 4 years ago

“Received all well packed items on the third day as described.”

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Posted 4 years ago

Thank you for your review. We are glad you liked the services that were offered, we look forward to serve you more!

Posted 4 years ago

“Very fast delivery. All items recieved as ordered.”

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Posted 4 years ago

Thank you for your review. We are as happy as you are and look forward to serve youmore!

Posted 4 years ago

“Sehr gut und sehr schnelle Lieferung.”

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Posted 4 years ago

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Ihnen die angebotenen Dienstleistungen gefallen haben.

Posted 4 years ago

“very well stocked with all asian essentials, especially Indian ones! Highly recommended”

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Posted 4 years ago

Thank you for spreading the word and rating us!

Posted 4 years ago

“It was excellent.”

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Posted 4 years ago

Thank you for your review. We are glad you liked the services offered.

Posted 4 years ago

“It was my first order and it was delivered to another address and when I called the Spice village guy he was so casual about it and asked me to go to that person and pick my order. I did not even know who the person was. it was so awkward and the order wasn't even delivered to that person, I went to him. Later we found it was lying on the ground floor, just like that. I called again to Spice Village and again they sounded so casual. Poor customer service.”

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Posted 4 years ago

“Good, reliable and quick delivery!”

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Posted 4 years ago

Thank you for your review! We are glad you liked the services that were offered.

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for rating and choosing us!

Posted 4 years ago

“Excellent delivery times, and availability of a wide variety of products!”

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Posted 4 years ago

Thank you for your review and spreading the word. We are glad you enjoyed our services.

Posted 4 years ago

“very fast and reliable service”

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Posted 4 years ago

“I received my goods on time and in good condition. I am really pleased that I could get some African food stuffs from them. Thanks”

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Posted 4 years ago

Spice Village is rated 4.2 based on 1,408 reviews