Spice Village Reviews

Name: Spice Village
Address: Tempelhofer Damm 206, Spice Village, Tempelhofer Damm 206, Spice Village, Berlin
Rating: 4.22

4.2 Rating 1,275 Reviews

81 %

of reviewers recommend Spice Village

4.2

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“disappointed”

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Posted 3 years ago

“Sent an email but there was no response”

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Posted 3 years ago

“First order was not received in even after 22 days and had to insist to cancel it. In second order, I got insufficient quantities. Costing 10 cotton wicks by 1.99 euro!”

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Posted 3 years ago

“Delivery was bad. They use some armature delivery company who refused to deliver the package to the door because it was heavy! Duh. I had to somehow lug the heavy thing multiple floors. We have ordered groceries, it is going to be heavy!”

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Posted 3 years ago

“Aweful service, they left it to a packet shop, I had to go and carry the heavy package. Called but no one picked up!”

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Posted 3 years ago

“good product range but not for perishable products - Others do well in this segment. also, very very poor customer service. Rude and unapologetic. I would rather pay extra few cents to somebody who provides decent customer service on complaints.”

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Posted 3 years ago

“Taking delivery charges within Europe is expensive”

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Posted 3 years ago

Hi, Thank you for your review. The charges for shipping outside Germany is taken by courier and not by us. Furthermore our shipping charges as in line with industry average for package size. Best,

Posted 3 years ago

“order number 42284...Still waiting for delivery!!!!!!!!!”

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Posted 3 years ago

Spice Village is rated 4.2 based on 1,275 reviews