Splash and Relax Reviews

Name: Splash and Relax
Rating: 4.31

4.3 Rating 759 Reviews

83 %

of reviewers recommend Splash and Relax

4.3

Based on 759 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Splash and Relax 5 star review on 27th August 2020

Stephen Midgley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the 10ft metal framed pool arrived on time ad specified. I havent put it up yet as weather has not been good enough. But as far as delivery snd service cannot fault Splash & Relax 4 stars as not checked product yet”

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Posted 3 years ago

“Very prompt service.”

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Posted 3 years ago

“Well packaged , speedy delivery Would recommend”

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Posted 3 years ago

“good pump but getting a clamp and extension pipe was not easy”

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Posted 3 years ago

“Arrived with box damaged open and cuts to the side of the box so had to inflate immedietly to check for signs of damage ! Thankfully all was ok ! So overall pleased with the product and the price .”

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Posted 3 years ago

“product as described and delivered on time”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“selected items and delivered fairly quickly. They even called me to arrange delivery day”

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Posted 4 years ago

“We had to return the pump as it was too small we ordered the wrong one unfortunately it is out of stock the size we require will not be in until end of year the people we spoke to were very helpful and are going to inform us when correct pump is in stock . We are just waiting to be reimbursed we paid via PayPal the service by the staff has been very good.”

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Posted 4 years ago

“Quick and delivered on time. Unfortunately we have had some issues at home with some planned garden maintenance which means we wont be able to get the product out of the box until next year now.”

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Posted 4 years ago

“Good website and package arrived safely”

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Posted 4 years ago

“Delivers to us within 2days which was good”

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Posted 4 years ago

“Quick delivery and exactly what we wanted”

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Posted 4 years ago

“When I originally looked into buying, I phoned up as I live in Guernsey in the Channel Islands and wanted to know if the VAT could be deducted, as there’s no VAT over here. I was clearly told you couldn’t do that, but shipping was free, that seemed fair so I placed my order online. Nearly a week after I placed the order I had a call asking me to pay something like £58 for freight. I explained the above to whoever call and in the end he ended up deducting the VAT and adding the freight, so I had more to pay or else they wouldn’t send out my order. Since then the items have turned up and I’m happy with what I ordered.”

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Posted 4 years ago

“All good, except unable to contact via telephone”

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Posted 4 years ago

“The cover is an excellent cover, however, in high wind, it rips easily. This is my second cover and so has been an expense, and can’t be repaired if it does rip.”

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Posted 4 years ago

“Excellent customer service fast response very good item”

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Posted 4 years ago

“Filters the pool in no time at all.”

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Posted 4 years ago

“Can’t fault customer service, the product is perfect and priced competitively. However spent most of the day trying to call but kept being blocked by sky protect service.”

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Posted 4 years ago

Splash and Relax is rated 4.3 based on 759 reviews