Splash and Relax Reviews

4.3 Rating 759 Reviews
83 %
of reviewers recommend Splash and Relax
4.3
Based on 759 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Fast delivery especially in the current Covid climate! Awesome pool and equipment! Thanks
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Posted 3 years ago
Am still waiting for my order to be delivered.
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Posted 3 years ago
Very fast delivery and all items on my order arrived in good condition. The solar pool heater is amazing, didn't think it would make much difference in the UK, but it was fantastic.
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Posted 3 years ago
Thanks, fast and great service
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Posted 3 years ago
Amazing, efficient delivery board is fab what more to say šŸ‘
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Posted 3 years ago
Very quick delivery. Great service
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Posted 3 years ago
This company is a disgrace - Don't waste your money! Check the reviews on trust pilot. I purchased a pool for Ā£1149.47 it took over a month to arrive even though they say delivery times are only a couple of days late. The pool is flimsy and very poor quality plus the filter system has a European 2 pin plug attached!! I checked and they shouldn't supply with a plug that doesn't conform to British standards. Finally they replied and I was told just cut the plug off and fit a new one!! Can't believe they'd suggest it! So they sent me a cheap adaptor which is against the manufactures advice anyway and still not conforming to British standards. Now they refuse to answer or reply to anything. A total rip off. Avoid this shambles of a company at all costs!!!
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Posted 3 years ago
Super fast delivery despite COVID-19. Also cheapest price on the Web. Great service!
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Posted 3 years ago
Always a very good company to deal with. Never ever had any problems.
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Posted 3 years ago
Amazing and so quick! I ordered on the friday and it arrived on the saturday!
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Posted 3 years ago
Iā€™d read a lot of reviews and was a bit dubious. However went for it anyway using a credit card just in just. The heater was sent within 24hrs with Parcelforce. Arrived in good shape just need to attach it to the pool now
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Posted 3 years ago
I ordered a pool heater for my 12 foot above ground pool. It came before the expected delivery date and worked very well!
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Posted 3 years ago
The filter is great value for money and delivery was very fast thanks
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Posted 3 years ago
Brilliant customer service. They rang me, because I hadn't ordered the correct size and thy recommended the one that would fit out pool. It was delivered yesterday. Its very good quality, the edges are sealed neatly and its the correct size. I will defiantly recommended this company and I will use them again if I need to. Carol Lord, Bolton.
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Posted 3 years ago
order not received after waiting 2 weeks, no response to email sent after a week so have raised a paypal dispute. Usually very good but on this occasion very poor
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Posted 3 years ago
This company is terrible. DO NOT ORDER FROM THEM. Claim to having something in stock and then once you have parted with thousands of pounds they tell you there is a two month wait. They have turned off their telephone and don't answer emails! Ethically bankrupt!
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Posted 3 years ago
Excellent service, quick delivery. will order from this company again
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Posted 3 years ago
Purchased a sand filter during the Corona outbreak šŸ˜· I received a message giving a apology and confirming there may be a delay in dilivery. 5 Working days later the pump arrived, great pump and not what I would call a delay. Fast friendly service well informed Thank You šŸ˜Š
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Posted 3 years ago
Delivered in remarkably quick time. Product exactly as ordered.
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Posted 3 years ago
DON'T USE THIS COMPANY. Ordered a pool that was 'In Stock'. 10 days later receive an email to say the pool be delivered in two months. Don't answer the phone or emails. STAY AWAY.
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Posted 3 years ago
Splash and Relax is rated 4.3 based on 759 reviews