Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,547 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 23rd May 2026

561

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sport’s Direct very fair prices on many items and availability generally good. My only complaint is that you have to pay to collect from store, when you are going to them using your petrol. It’s a no brainier to pay for delivery, maybe this is their intention. Delivery is expensive compared to many stores.”

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Posted 3 years ago

“Service promptly. I recommend it, I'm satisfied.”

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Posted 3 years ago

“Quality, comfortable shoes, bought for jogging. Fast delivery, thanks!”

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Posted 4 years ago

“shoes are quite comfy and price is warmm”

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Posted 4 years ago

“I knew before I went to sports direct Meadowhall,I would have a problem finding the right shoe as I take a 10.5. A staff member named Aaron came to help me,After looking at the popular names,he suggested Slazenger and brought for me 2 different sizes before finding the right ones Aron should be Oscar nominated for best supporting role. Well done sports direct Meadowhall.”

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Posted 4 years ago

“The products are generally good but the website's fitting guide doesn't work sometimes - I'm sure there will be a fix soon. Overall 4/5.”

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Posted 4 years ago

“Excellent quality kids trainers that have lasted a long time hence coming back to buy some more!!”

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Posted 4 years ago

“big clean & fair value of discount”

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Posted 4 years ago

“An ideal place to shop for sports equipments and accessories at reasonable prices.”

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Posted 4 years ago

“I ordered 2 tee shirts to be delivered to a local shop as I thought it would be quicker than the quoted estimated delivery but it was 2 days later. A little disappointing as it was too late for the occasion.”

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Posted 4 years ago

“The experience was great however there was an order which came in with wrong color option”

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Posted 4 years ago

“Really happy with my purchase and fast delivery”

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Posted 4 years ago

“The product seemed fine and was delivered in a short timescale. I just would have liked the option to not pay delivery costs and pick it up in store”

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Posted 4 years ago

“Good service and good prives as well”

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Posted 4 years ago

“From goods being ordered to the delivery was fast and efficient so very pleased. My order was for many items and was sent out in two deliveries on consecutive days. I had no problem with that. Only problem we had was that a Jack Wills polo shirt ordered as large was sent out as ‘slim fit’ large and is far too tight for my husband. It’s no longer online so a disappointment as it’s such good quality. Plus, we have the issue of returning it.”

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Posted 4 years ago

“Quick efficient service returns no problem good quality items”

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Posted 4 years ago

“I paid for next day delivery but the product did not arrive until the following day. However, I am delighted with the golf shoes.”

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Posted 4 years ago

“product as expected and next day delivery adhered too”

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Posted 4 years ago

“Products and prices good .web page could be improved for better access”

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Posted 4 years ago

“Good quality quick delivery.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,547 reviews