“This online store is a total Rip off , I ordered a pair of Nike Air Force 1s on the 4th August 2022 ,Nd I've been waiting ever since for my order to be delivered but nothing , when I try to track my order , it tells me that my order was cancelled , I didn't receive a call , text or email to let me know that they were cancelled, the worse part is that they blocked my account , I don't know how cause I can't even check whether they refunded me or not .
Sportscene is the Worst Store when it comes to customer satisfaction and being reliable.”
“Purchased something online on the 15 July item was out of stock i was told I will be refunded it takes 1-10 working days after multiple emails and calls that nobody can assist with I am still on the 1 August left with no refund. Poor service and pathetic.”
“I ordered a pair of Airforce 1s from them online and was sent a faulty pair. When I asked from an exchange they informed me that they don’t do that and I’d have to make a plan myself. I went to the Vincent park branch and they were friendly enough. They kept promising to help me and week after week excuses kept coming up or the staff would forget. They found a pair for me and asked it to be sent and it was never sent or followed up. Another staff member has been helping me for 3 weeks now and I am yet to hear anything back. I have been dealing with them for over a month and keep getting pathetic excuses for the poor service delivery.”
“Ordered in the 20th of Decemeber for Christmas. Even to date nothing and they will keep quiet wothout explaining. I'm very much dissapointed and will never order again. Ever!!”
“Regarding Account Application, the store is not realistic about time promises you to wait...briefly it's a poor service Regarding Account applications!!”
“Neve rpurchase online two different orders on different dates were both canceled, and no explanation on anything,whatsoever most frustrating experience.”
“Sportscene sells fake Nikes, I ordered 2 pairs of Air Force ones online and they both came with major defects. The heel on the one shoe couldn’t even touch the ground and not to mention the stitching, it was terrible! They didn’t even look like real Nike Air Forces 😭 I’m really disappointed but I know never to but shoes from there again”
“I hate sportscene with all my heart I don't even one look back to it I would happy to spread a bad name about and advise people to not to them...I'I've been trying to make payments online but its keep on saying transaction unsuccessful...I even wasted my airtime call them keeps on tell me many things I don't wanna hear when my airtime was finished they didn't call back till I made the call again, they kept on saying all those crappy service thing my airtime was gone without getting help”
“Poor service for online consumers. I have been waiting for sneakers I paid for last month. Your customer care line is never answered, no communication at all. I'm disgusted by inefficiency. Worst service ever”
“Worst experience ever, returned my airforce 1 sneakers because they cracked just after a month of owning them.I Was told by one of the stuff member that they where making me a favour of replacing them. Which it took 2 months mind u, so I had no choices but to ask for my money back...”
“I am really disappointed. One would expect sportscene to sell original branded clothing. So I expect to get my moneys worth. I spent R600 on a Nike tights and withing two months the logo is torn and peeling off as if it is just a sticker that was put on a black tights. This makes me never want to buy branded clothing from sportscene again as they are ripping their customers off.”
“Terrible delivery service. I ordered my item 9 days ago and it's still at the warehouse. I understand there is high demands of deliveries but this is unacceptable as it says that we should expect our parcels 3-5 working days.”
“Such great service.they actually help you put the sneaker on your feet with great care and comfort while making small conversations they are good....”
