SSE Reviews

1.1 Rating 405 Reviews
2 %
of reviewers recommend SSE
1.1
Based on 405 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
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SSE 1 star review on 13th October 2022
Kenny Gadd
SSE 1 star review on 13th October 2022
Kenny Gadd
SSE 1 star review on 13th October 2022
Kenny Gadd
SSE 1 star review on 13th October 2022
Kenny Gadd
SSE 1 star review on 13th October 2022
Kenny Gadd
SSE 1 star review on 13th October 2022
Kenny Gadd
SSE 1 star review on 13th October 2022
Kenny Gadd
15
Anonymous
Anonymous  // 01/01/2019
We lost our electricity feed last night around 2100hrs and checked the street to find it was only our home and one other house next door. Having checked all our breaker switches which seemed ok, we called SSE to report it. Within 20 minutes an engineer was outside our house and in our garden doing what research they do. Then within the next 40 minutes we had a crew outside digging up the road. With nothing more for us to do and temperatures dropping we just went to bed. To be woken up at 0400 in the morning to music and lights as the power was restored. What amazing service is all I can say, and a big thank you to the workers who turned up in the middle of the night, dug up the pavement and fixed whatever needed doing. Super ⭐️
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Posted 1 year ago
Andy came and fitted a new smart meter, was polite, friendly and talked through everything amazing..
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Posted 1 year ago
I Phoned SSE tariffs line on the 24th March at about 11am as I needed to talk to someone about renewing my tariff, I spoke to Lucy who I must say was the most helpful person I have spoken to at SSE, not only did she help with my energy enquiries but also promised to phone me back as I also needed help renewing my broadband, she was true to her word and phoned back within 15 minutes, thank you Lucy you are a credit to SSE. Regards John Munro.
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Posted 2 years ago
Just had a smartmeter installed very professional team and friendly, would recommend them 10 out of 10. Good job well done!
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Posted 2 years ago
Excellent customer service and great communication.
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Posted 4 years ago
Have a smart meter for gas and electric. Recently signed up for broadband , got a fantastic fixed price deal for a year saving me money on all three. Customer service has been excellent, informative and helpful. I struggled one month spoke to them was no hassle at all. Glad to be a customer of SSE I have had many suppliers through the years, these guys are def ace.
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Posted 5 years ago
They have just saved me £228.13 with a 12 month fix on my electricity supply. Very Happy.
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Posted 6 years ago
SSE is rated 1.1 based on 405 reviews