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St Martin Blue Reviews

4.8 Rating 422 Reviews
95 %
of reviewers recommend St Martin Blue
4.8
Based on 422 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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St Martin Blue 5 star review on 15th July 2025
Sharon
St Martin Blue 5 star review on 5th July 2025
Patrick
St Martin Blue 5 star review on 5th July 2025
Patrick
St Martin Blue 5 star review on 5th July 2025
Patrick
St Martin Blue 5 star review on 5th July 2025
Patrick
St Martin Blue 5 star review on 5th July 2025
Patrick
St Martin Blue 5 star review on 29th June 2025
Jenna
141
Anonymous
Anonymous  // 01/01/2019
We've used St Martin Blue many times over the years and always enjoy working with them. We know everything will be in place and that we have someone to contact if any issues arise.
Helpful Report
Posted 2 months ago
Dear Cassandra, Thank you for your continued trust in St. Martin Blue! We truly appreciate your loyalty and are delighted to consistently meet your expectations. It's always a pleasure assisting you, and we look forward to many more wonderful stays. Warm regards, The St. Martin Blue Team
Posted 2 months ago
I have now used St. Martin Blue for two separate stays and overall, there are some great aspects to the service, but also a few consistent issues that need to be addressed. Pros: Leading up to both trips, the communication was excellent. I received plenty of information and assistance in setting up our arrival, which made the whole process very easy and stress-free. They also offer a very good selection of homes, and both properties we stayed in were beautiful and met expectations. Cons: Unfortunately, there are a few service gaps that impacted our experience. In both stays, the welcome basket—which was supposed to be delivered upon arrival—did not show up until day three, and only after I had to follow up multiple times. Additionally, housekeeping showed up at 8:00 AM on the day of checkout both times. While checkout isn’t until noon, having the cleaning crew arrive that early made us feel rushed and uncomfortable, as if we needed to leave immediately. If additional cleaning time is needed to prepare for incoming guests, they really should consider adjusting either the checkout or check-in times rather than making current guests feel pushed out. The concierge service was also inconsistent. Although there were times when they were helpful, there were several occasions when I found it quicker and easier to book reservations myself. On top of that, we had three separate issues with the house during our stay; despite reaching out to the concierge multiple times, only one issue was actually resolved. Overall, while St. Martin Blue has a lot of potential and some strong positives, the recurring service issues make it difficult to fully recommend without some improvements to guest experience management.
Helpful Report
Posted 2 months ago
Dear Valued Guest, Thank you for your thoughtful feedback and for choosing St. Martin Blue for your stays. We’re glad you appreciated our property selection and pre-arrival communication, but sincerely apologize for the service inconsistencies you experienced, particularly with the welcome basket, housekeeping timing, and concierge responsiveness. Your concerns are being addressed with our team to ensure smoother experiences for future guests. We truly value your input and hope to have the opportunity to welcome you back with the level of service you deserve. Warm regards, The St. Martin Blue Team
Posted 2 months ago
We go to La Mariposa every year and everyyyear it just keeps getting better. Concierge and house keeper Agitha are amazing!
Helpful Report
Posted 2 months ago
Dear Sandro, Thank you for your kind words and for being loyal guests at La Mariposa! We're thrilled to hear your experience keeps improving year after year, and we'll be sure to share your compliments with Agitha and the concierge team. We look forward to welcoming you back next year! Warm regards, The St. Martin Blue Team
Posted 2 months ago
We've used St Martin Blue numerous times and are pleased with their management of our reservations, requests and issue resolution.
Helpful Report
Posted 2 months ago
Dear Vickie, Thank you for your continued trust in St. Martin Blue! We truly appreciate your loyalty and are delighted to hear we've consistently met your expectations. It's always a pleasure assisting you. Warm regards, The St. Martin Blue Team
Posted 2 months ago
The whole process of reservering and checking into our villa was seamless. Giovanni was very quick to get back with us if we had questions or concerns
Helpful Report
Posted 2 months ago
Dear Leslie, Thank you for your kind words! We're delighted to hear your reservation and check-in process went smoothly and that Giovanni provided such attentive service. We'll be sure to share your compliments with him. We hope to welcome you back for another seamless stay soon! Warm regards, The St. Martin Blue Team
Posted 2 months ago
This was our sixth trip to St. Martin so we didn't need anything beyond the pick-up at the airport. But we knew there was help if we needed any.
Helpful Report
Posted 3 months ago
Dear Eric, Thank you for choosing us again for your sixth visit! We're honored by your continued trust and are always here should you need anything during your stay. Warm regards, The St. Martin Blue Team
Posted 3 months ago
This was our third time at St Maarten, and it was amazing! We will come back!
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Posted 3 months ago
Dear Vera, Thank you for your loyalty and kind words! We're delighted you had another amazing stay and can't wait to welcome you back for your fourth visit! Warm regards, The St. Martin Blue Team
Posted 3 months ago
It was the most amazing experience. Everything was great!
Helpful Report
Posted 3 months ago
Dear Kenyatta, Thank you for your wonderful feedback! We’re delighted to hear you had such an amazing experience with us. Your kind words mean the world to our team. We hope to welcome you back soon for more great moments! Warm regards, The St. Martin Blue Team
Posted 3 months ago
Beautiful villa with a great location. Communication was excellent and we would highly recommend to anyone looking for a family getaway in St Maarten
Helpful Report
Posted 3 months ago
Dear Cynthia, Thank you so much for your lovely review! We're absolutely delighted to hear you enjoyed the villa's beautiful setting and prime location. It's wonderful to know it worked perfectly for your family getaway in St. Maarten. Your compliments about our communication mean the world to us, as we always strive to make every aspect of your vacation seamless. We're especially honored by your recommendation. That's the highest compliment we could receive! It was our pleasure to host you, and we'd be thrilled to welcome your family back for another memorable stay in paradise. Warm regards, The St. Martin Blue Team
Posted 3 months ago
We had a wonderful vacation thanks to the exceptional service provided by St Maarten Blue. The villa was phenomenal and the concierge service was top notch. Highly recommend St Martin Blue!
St Martin Blue 5 star review on 26th March 2025 St Martin Blue 5 star review on 26th March 2025 St Martin Blue 5 star review on 26th March 2025 St Martin Blue 5 star review on 26th March 2025 St Martin Blue 5 star review on 26th March 2025 St Martin Blue 5 star review on 26th March 2025
Helpful Report
Posted 3 months ago
Dear Viktoria, Thank you for your glowing review and perfect rating! We’re overjoyed to hear that you had a wonderful vacation with us. It brings us immense joy to know that you were pleased with the villa and the concierge service. Your recommendation means so much, and it inspires us to continue delivering exceptional experiences for our guests. We can’t wait to welcome you back for another unforgettable stay in St. Martin! Warm regards, The St Martin Blue Team
Posted 3 months ago
Great place with great service
Helpful Report
Posted 3 months ago
Dear David, Thank you so much for your kind words and perfect rating! We’re delighted you enjoyed both our location and service. It’s our pleasure to create memorable experiences for guests like you! We hope to welcome you back soon for another "great" stay under the St. Martin sun! Warm regards, The St Martin Blue Team
Posted 3 months ago
We had a great vacation thanks to the help from the St Martin Blue team. They were available and willing to answer questions, schedule activities and arrange transportation. Thank you for all the help!
Helpful Report
Posted 3 months ago
Dear Valued Guest, Thank you so much for taking the time to share your kind words! We're absolutely delighted to hear that our team could help make your vacation in St. Martin so enjoyable. Providing attentive service and seamless arrangements is at the heart of what we do, and it's truly rewarding to know we succeeded in making your stay special. Your appreciation means the world to us, and we'll be sure to share your compliments with the entire team. Should your travels bring you back to our beautiful island, we'd be honored to assist you again in creating more wonderful memories. Warm regards, The St Martin Blue Team
Posted 3 months ago
Beautiful home. Great views!
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Posted 3 months ago
Dear Shirley, Thank you so much for your lovely review! We are thrilled to hear that you enjoyed the beautiful home and the great views during your stay. It’s always our goal to provide a memorable and picturesque experience for our guests, and we’re so glad that we could deliver that for you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Warm regards, St Martin Blue
Posted 3 months ago
St Martin Blue was great. All inquiries prior to our trip and while on our trip were answered quickly and clearly.
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Posted 3 months ago
Dear James, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that your experience with St Martin Blue was great and that our team was able to assist you promptly and clearly with all your inquiries, both before and during your trip. Providing excellent service and ensuring our guests feel well-supported is always our top priority, and we’re so pleased to know we met your expectations. We truly appreciate your kind words and hope you had a wonderful stay. If there’s anything else we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back in the future! Warm regards, St Martin Blue
Posted 3 months ago
I have been booking rental properties with SXM Blue ofr over ten years and all have been wonderful experiences. Great staff and response! Highly reccomended
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Posted 4 months ago
Dear Charles, Thank you so much for your fantastic 5-star review and for your continued loyalty to SXM Blue over the past ten years! We are truly grateful for your kind words about our staff and their responsiveness. It's wonderful to know that you have consistently experienced wonderful stays with us. Your recommendation means a lot to us, and we can't wait to assist you with your future bookings. It’s always our pleasure to provide you with the best possible experience. Warm regards, The St. Martin Blue Team
Posted 4 months ago
We have been to St. Martin more than 10 times, and rented private villas there each time. While we previously used another company to rent villas through, they were recently sold, and we were forced to find an alternate option. This was our second experience with St. Martin Blue. While the first experience at the end of 2022 was better, our most recent experience was definitely not one you would expect from a 'luxury villa' rental company. Truly - all they are is a website - which is a lovely website - but, the concierge service provided between booking the villa and traveling was poor and not even close to the level that we have experienced with several other villa rental companies. The concierge service, once on island, was exceptional. I would recommend that customers considering renting through St. Martin Blue, for properties on St. Martin, reach out directly to rental agencies on St. Martin island, which is what we will be doing in the future.
Helpful Report
Posted 4 months ago
Thank you for taking the time to share your feedback. We truly regret that our concierge service did not meet your expectations. Our goal is always to provide seamless and exceptional service with our vast offering of unique experiences and services. We are disappointed to hear that your experience fell short in any way. After reviewing our communications, it appears that all inquiries were promptly addressed, and the requested services—including your arrival logistics, restaurant reservations, and rental car delivery—were arranged as planned. However, we want to ensure that every aspect of your experience meets the highest standard, and we would love to understand more about any areas where we could have improved. If you’re open to sharing more details, please feel free to reach out to us. Your insights are invaluable in helping us refine our services, and we sincerely appreciate the opportunity to learn from your experience.
Posted 4 months ago
We highly recommend using St. Martin Blue for vacation rentals. They make it so easy, from renting a luxury villa, to arranging for a rental car, massages, boat excursions, and transfers to and from the airport. Our conceirge, Cherline, was a delight and was so accomodating.
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Posted 4 months ago
Dear Linda, Thank you so much for your glowing review and for highly recommending St. Martin Blue! We are absolutely delighted to hear that we could make your vacation so seamless and enjoyable. From arranging your luxury villa and rental car to organizing massages, boat excursions, and transfers, it’s our pleasure to take care of every detail so you can focus on relaxing and creating wonderful memories. We’re especially thrilled to hear how much you appreciated our concierge’s delightful and accommodating service, it’s always our goal to go above and beyond to ensure our guests have an exceptional experience. Thank you again for your trust and support. We can’t wait to welcome you back for another unforgettable St. Martin getaway! Warm regards, The St. Martin Blue Team
Posted 4 months ago
Very nice home.
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Posted 4 months ago
Dear Valued Guest, Thank you so much for your glowing 5-star review and for your kind words about the home! We’re delighted to hear that you enjoyed your stay and found the property to be very nice. It’s always our goal to provide a comfortable and welcoming experience, and we’re thrilled that we could meet your expectations. We truly appreciate you choosing to stay with us and for taking the time to share your feedback. It would be our pleasure to welcome you back for another wonderful stay in the future! Warm regards, The St. Martin Blue Team
Posted 4 months ago
Everyone we met that worked for the company was professional, nice and very helpful. My only complaint is there was no hand soap in any of the bathrooms.
Helpful Report
Posted 4 months ago
Dear Guest, Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you found our team to be professional, kind, and very helpful throughout your stay. Providing exceptional service is our top priority, and it’s wonderful to know that our team made a positive impression on you. We sincerely apologize for the oversight regarding the hand soap in the bathrooms. This is certainly not the standard we strive to uphold, and we appreciate you bringing it to our attention. We will address this immediately to ensure it does not happen again in the future. Thank you again for your kind words and for choosing St. Martin Blue. We hope to have the opportunity to welcome you back for an even more seamless and enjoyable experience. Warm regards, The St. Martin Blue Team
Posted 4 months ago
This is our second time using St. Martin Blue and we will definitely use them again. They have great properties to select from and great staff, making the whole process easier and less stressful.
St Martin Blue 5 star review on 3rd March 2025
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Posted 4 months ago
Dear Lori, Thank you so much for your continued trust in St. Martin Blue and for taking the time to share your positive experience! We are thrilled to hear that your second time with us was just as seamless and stress-free as the first. It’s wonderful to know that our selection of properties and our dedicated staff contributed to making your trip planning easier and more enjoyable. Your loyalty and kind words mean the world to us, and we can’t wait to assist you with your future travels. We look forward to welcoming you back for another exceptional experience! Warm regards, The St. Martin Blue Team
Posted 4 months ago
St Martin Blue is rated 4.8 based on 422 reviews