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St Martin Blue Reviews

4.8 Rating 412 Reviews
95 %
of reviewers recommend St Martin Blue
4.8
Based on 412 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Anonymous  // 01/01/2019
Great place with great service
Helpful Report
Posted 2 months ago
Dear David, Thank you so much for your kind words and perfect rating! We’re delighted you enjoyed both our location and service. It’s our pleasure to create memorable experiences for guests like you! We hope to welcome you back soon for another "great" stay under the St. Martin sun! Warm regards, The St Martin Blue Team
Posted 2 months ago
We had a great vacation thanks to the help from the St Martin Blue team. They were available and willing to answer questions, schedule activities and arrange transportation. Thank you for all the help!
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Posted 2 months ago
Dear Valued Guest, Thank you so much for taking the time to share your kind words! We're absolutely delighted to hear that our team could help make your vacation in St. Martin so enjoyable. Providing attentive service and seamless arrangements is at the heart of what we do, and it's truly rewarding to know we succeeded in making your stay special. Your appreciation means the world to us, and we'll be sure to share your compliments with the entire team. Should your travels bring you back to our beautiful island, we'd be honored to assist you again in creating more wonderful memories. Warm regards, The St Martin Blue Team
Posted 2 months ago
Beautiful home. Great views!
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Posted 2 months ago
Dear Shirley, Thank you so much for your lovely review! We are thrilled to hear that you enjoyed the beautiful home and the great views during your stay. It’s always our goal to provide a memorable and picturesque experience for our guests, and we’re so glad that we could deliver that for you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Warm regards, St Martin Blue
Posted 2 months ago
St Martin Blue was great. All inquiries prior to our trip and while on our trip were answered quickly and clearly.
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Posted 2 months ago
Dear James, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that your experience with St Martin Blue was great and that our team was able to assist you promptly and clearly with all your inquiries, both before and during your trip. Providing excellent service and ensuring our guests feel well-supported is always our top priority, and we’re so pleased to know we met your expectations. We truly appreciate your kind words and hope you had a wonderful stay. If there’s anything else we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back in the future! Warm regards, St Martin Blue
Posted 2 months ago
I have been booking rental properties with SXM Blue ofr over ten years and all have been wonderful experiences. Great staff and response! Highly reccomended
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Posted 2 months ago
Dear Charles, Thank you so much for your fantastic 5-star review and for your continued loyalty to SXM Blue over the past ten years! We are truly grateful for your kind words about our staff and their responsiveness. It's wonderful to know that you have consistently experienced wonderful stays with us. Your recommendation means a lot to us, and we can't wait to assist you with your future bookings. It’s always our pleasure to provide you with the best possible experience. Warm regards, The St. Martin Blue Team
Posted 2 months ago
We have been to St. Martin more than 10 times, and rented private villas there each time. While we previously used another company to rent villas through, they were recently sold, and we were forced to find an alternate option. This was our second experience with St. Martin Blue. While the first experience at the end of 2022 was better, our most recent experience was definitely not one you would expect from a 'luxury villa' rental company. Truly - all they are is a website - which is a lovely website - but, the concierge service provided between booking the villa and traveling was poor and not even close to the level that we have experienced with several other villa rental companies. The concierge service, once on island, was exceptional. I would recommend that customers considering renting through St. Martin Blue, for properties on St. Martin, reach out directly to rental agencies on St. Martin island, which is what we will be doing in the future.
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Posted 2 months ago
Thank you for taking the time to share your feedback. We truly regret that our concierge service did not meet your expectations. Our goal is always to provide seamless and exceptional service with our vast offering of unique experiences and services. We are disappointed to hear that your experience fell short in any way. After reviewing our communications, it appears that all inquiries were promptly addressed, and the requested services—including your arrival logistics, restaurant reservations, and rental car delivery—were arranged as planned. However, we want to ensure that every aspect of your experience meets the highest standard, and we would love to understand more about any areas where we could have improved. If you’re open to sharing more details, please feel free to reach out to us. Your insights are invaluable in helping us refine our services, and we sincerely appreciate the opportunity to learn from your experience.
Posted 2 months ago
We highly recommend using St. Martin Blue for vacation rentals. They make it so easy, from renting a luxury villa, to arranging for a rental car, massages, boat excursions, and transfers to and from the airport. Our conceirge, Cherline, was a delight and was so accomodating.
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Posted 2 months ago
Dear Linda, Thank you so much for your glowing review and for highly recommending St. Martin Blue! We are absolutely delighted to hear that we could make your vacation so seamless and enjoyable. From arranging your luxury villa and rental car to organizing massages, boat excursions, and transfers, it’s our pleasure to take care of every detail so you can focus on relaxing and creating wonderful memories. We’re especially thrilled to hear how much you appreciated our concierge’s delightful and accommodating service, it’s always our goal to go above and beyond to ensure our guests have an exceptional experience. Thank you again for your trust and support. We can’t wait to welcome you back for another unforgettable St. Martin getaway! Warm regards, The St. Martin Blue Team
Posted 2 months ago
Very nice home.
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Posted 2 months ago
Dear Valued Guest, Thank you so much for your glowing 5-star review and for your kind words about the home! We’re delighted to hear that you enjoyed your stay and found the property to be very nice. It’s always our goal to provide a comfortable and welcoming experience, and we’re thrilled that we could meet your expectations. We truly appreciate you choosing to stay with us and for taking the time to share your feedback. It would be our pleasure to welcome you back for another wonderful stay in the future! Warm regards, The St. Martin Blue Team
Posted 2 months ago
Everyone we met that worked for the company was professional, nice and very helpful. My only complaint is there was no hand soap in any of the bathrooms.
Helpful Report
Posted 2 months ago
Dear Guest, Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you found our team to be professional, kind, and very helpful throughout your stay. Providing exceptional service is our top priority, and it’s wonderful to know that our team made a positive impression on you. We sincerely apologize for the oversight regarding the hand soap in the bathrooms. This is certainly not the standard we strive to uphold, and we appreciate you bringing it to our attention. We will address this immediately to ensure it does not happen again in the future. Thank you again for your kind words and for choosing St. Martin Blue. We hope to have the opportunity to welcome you back for an even more seamless and enjoyable experience. Warm regards, The St. Martin Blue Team
Posted 2 months ago
This is our second time using St. Martin Blue and we will definitely use them again. They have great properties to select from and great staff, making the whole process easier and less stressful.
St Martin Blue 5 star review on 3rd March 2025
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Posted 2 months ago
Dear Lori, Thank you so much for your continued trust in St. Martin Blue and for taking the time to share your positive experience! We are thrilled to hear that your second time with us was just as seamless and stress-free as the first. It’s wonderful to know that our selection of properties and our dedicated staff contributed to making your trip planning easier and more enjoyable. Your loyalty and kind words mean the world to us, and we can’t wait to assist you with your future travels. We look forward to welcoming you back for another exceptional experience! Warm regards, The St. Martin Blue Team
Posted 2 months ago
I have worked with Eddie Hunt the past few years. He is hands down the best agent I have worked with over the years on villa rentals. He is so responsive, finds the perfect villa to meet your needs, and has worked with me under some unusual circumstances. I can't say enough about him as well as Mary in guest services. I let everyone know, if your going to rent a villa, contact Eddie at St Martin Blue. We have never had a bad experience with a selected villa nor during the booking process. They make it easy to find the perfect vacation!
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Posted 3 months ago
Dear Melanie, Thank you so much for taking the time to share such a thoughtful and glowing review! We are truly touched by your kind words and thrilled to hear about your exceptional experiences working with Eddie and Mary. Eddie is indeed a gem, and we’re so proud to have him as part of our team. His dedication to finding the perfect villa, his responsiveness, and his ability to handle even the most unique circumstances are qualities we deeply value. And Mary is equally wonderful. Thank you for recognizing her efforts as well! It means the world to us that you’ve had nothing but positive experiences with St. Martin Blue, from the booking process to your stays in our villas. Your trust and loyalty inspire us to keep delivering the best possible service. We’re so grateful for your recommendation and can’t wait to assist you with your next dream vacation. Until then, thank you again for your support and kind words! Warm regards, The St. Martin Blue Team
Posted 3 months ago
St Martin Blue met and exceeded all of our expectations. We have worked with them in the past and most certainly will in the future. The "in house" chefs supplied by SMB created a phenomenal culinary experience. See you soon again!!!
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Posted 3 months ago
Dear Valued Guest, Thank you so much for your kind and heartfelt review! We are absolutely thrilled to hear that St. Martin Blue not only met but exceeded your expectations. It’s always a pleasure working with you, and we are honored to have been part of creating such a memorable experience for you. Our in-house chefs are delighted to know that their culinary creations added to the enjoyment of your stay. We take great pride in delivering exceptional service, and your feedback truly means the world to us. We can’t wait to welcome you back and create even more wonderful memories together. Until then, we wish you all the best! Warm regards, The St. Martin Blue Team
Posted 3 months ago
I've rented over 30 villas in the Caribbean. St Martin Blue is one of the best companies I have dealt with. Great communication and employees. Truly five stars!
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Posted 3 months ago
Dear Mary, We’re absolutely delighted by your wonderful review! To be recognized as one of the best companies you’ve worked with is such a tremendous compliment, and we’re so grateful for your trust and loyalty. It’s fantastic to hear that our communication and team members stood out to you and we strive to provide nothing but the best! Thank you for your glowing feedback, and we can’t wait to welcome you back for another five-star experience! Warm regards, The St. Martin Blue Team
Posted 3 months ago
Amazing experience…St. Martin Blue made our vacation so seamless and enjoyable. From the moment we contacted them to our final day they were easy and available. Our home was beautiful. Cheyenne, our personal concierge was readily available and incredibly helpful. She arranged our pick up at the airport, our rental car to be at the house, made reservations and even got us an espresso machine! She was so nice and went above and beyond…I can not say enough positive things about our experience.
St Martin Blue 5 star review on 8th February 2025
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Posted 3 months ago
Dear Ellen, Thank you for your heartwarming review! We're absolutely thrilled to hear that your experience with St. Martin Blue was seamless and enjoyable from start to finish. It's wonderful that your stay was everything you hoped for and more. Cheyenne will be delighted to know how much you appreciated her care and dedication. We're lucky to have her on our team, always going above and beyond to make our guests feel right at home. We truly hope to welcome you back for another beautiful getaway soon! Warm regards, The St. Martin Blue Team
Posted 3 months ago
We have used St Martin Blue a few times and are never disappointed
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Posted 3 months ago
Dear Kathy, Thank you for your continued trust in St. Martin Blue! We are so happy to hear that we've been able to meet your expectations each time. It’s always a pleasure to have you and we look forward to making your next experience just as memorable. Warm regards, The St. Martin Blue Team
Posted 3 months ago
5 stars for setting and layout. Zero Stars for the putrid smell of poor septic system upkeep. A huge disconnect. Really, the contrast of stunning location versus the putrid smells is hard to get my head around. The daily cleaning person was kind and very thourough, but of course could do nothing about the septic smells. A clear sign of property mismanagement. Unacceptable.
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Posted 3 months ago
The trip was true paradise. Everything from the initial booking through check out was handled with the highest level of service. The villa was immaculate, better than advertised. The infinity pool with the unobstructed ocean views from every single bedroom were amazing. The housekeeping staff was thorough and very professional. We also used the pre-stocking service and booked a boat charter through the concierge, everything was prefect. Complete and total luxury vacation and we can’t wait to book again!
St Martin Blue 5 star review on 31st January 2025
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Posted 4 months ago
Dear Kristen, Thank you for your glowing review! We're absolutely delighted to hear that your trip was nothing short of paradise. From the seamless booking process to your time enjoying the immaculate villa, infinity pool, and breathtaking ocean views, it sounds like every moment was magical. We're so pleased the pre-stocking service, boat charter, and attentive housekeeping staff contributed to your luxurious stay. Providing an effortless and unforgettable vacation experience is what we strive for. We can't wait to welcome you back for another perfect getaway! Warm regards, The St. Martin Blue Team
Posted 3 months ago
The staff was great
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Posted 4 months ago
Dear Bruce, Thank you for your kind feedback! We’re so glad to hear that you had a great experience with our staff. We hope to welcome you again soon! Warm regards, The St. Martin Blue Team
Posted 4 months ago
St. Martin Blue was great to work with before and during our stay. The only thing I would comment on is that the contact prior to arrival doesn't always know the exact things available at the accommodation (like toiletries). Ended up not being an issue but exact details are always helpful.
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Posted 4 months ago
Dear Guest, Thank you for your valuable feedback! We’re so glad to hear that you had a great experience working with us before and during your stay. We truly appreciate your comments about the availability of specific details, like toiletries, and will make sure to improve the clarity of this information in the future. We look forward to welcoming you again soon! Warm regards, The St. Martin Blue Team
Posted 4 months ago
Working with St Martin Blue was great.
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Posted 4 months ago
Dear Frank, Thank you for your kind words! We’re so glad to hear that working with St. Martin Blue was a great experience for you. It was a pleasure having you, and we look forward to assisting you with your future stays. Warm regards, The St. Martin Blue Team
Posted 4 months ago
St Martin Blue is rated 4.8 based on 412 reviews