St Martin Blue Reviews

Name: St Martin Blue
Address: 1209 Churchill Downs Dr, Waxhaw
Rating: 4.76

4.8 Rating 517 Reviews

95 %

of reviewers recommend St Martin Blue

4.8

Based on 517 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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St Martin Blue 5 star review on 29th May 2026

Philip

St Martin Blue 5 star review on 13th March 2026

John

St Martin Blue 5 star review on 1st March 2026

Jillian

158

Anonymous

Anonymous // 01/01/2019

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“Everything was amazing. From the people I worked with before we left, Rob and Mary Pati. Both of you gave us exceptional service. The people we worked with at the villa, Leo and Medy, were unbelievable. Nothing was too much for them. If something at the the villa was not working, it would be fixed that day. Whatever we needed was provided for us. Thanks you so much for helping to make our vacation such a memorable experience. Nothing was ever too much for them. St Martin Blue is the company to deal with when booking your vacation in St Martin. I have been using them for many years and everything always goes very smoothly.”

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Posted 4 years ago

Hi Shoshana, It is a pleasure to hear from you. Thank you for the kind words. Mes Amis is truly a special property. I'm delighted that your group had a wonderful time. We look forward to welcoming you back. Your friends at St Martin Blue

Posted 4 years ago

“We loved staying in Mille Fleurs again! Everyone that we encountered was great! Jahelle, the concierge was helpful every time we needed help whether it was something with the house, a reservation or a taxi! We also love the convenience of having the car delivered to our house. We will be back!”

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Posted 5 days ago

Dear Karen, Thank you for your lovely review and for choosing to stay with us again. We’re so pleased Jahelle and the team took such great care of you throughout your stay. We look forward to welcoming you back to St Martin again soon. Warm regards, The St Martin Blue Team

Posted 4 days ago

“Beautiful house, great location, amazing staff - everything was great!”

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Posted 1 week ago

Amanda, thank you for your wonderful review. We’re delighted that you enjoyed your stay in St Martin, and we look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 1 week ago

“Absolutely a beautiful villa with plenty of room for our large family. We loved every bit of it. Leo was welcoming and very informative. The kitchen was enormous and we did have some rather large family meals there”

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Posted 1 week ago

Marie, thank you for your review. We’re delighted that you and your family enjoyed your stay in St Martin, and we would be happy to welcome you back. Warm regards, The St Martin Blue Team

Posted 1 week ago

“We recently stayed at Villa Amber through St. Martin Blue. While the villa itself was beautiful, the overall experience fell well short of what we expected from a luxury villa company. The first issues began long before our arrival. During the months leading up to our trip, customer support from St. Martin Blue was consistently difficult to reach. Several emails and phone calls went unanswered. We eventually began working directly with the concierge, who was responsive, but most requests still had to be relayed back to St. Martin Blue, often resulting in delays of several days to a week. Even the website chatbot simply acknowledged my messages and stated they would be forwarded, yet no one ever followed up. The lack of communication before our vacation left us apprehensive before we even arrived. Unfortunately, the problems continued upon arrival. Our private airport transfer was not waiting for us as scheduled. After contacting the concierge, the driver arrived about 15 minutes later. Once we reached the villa, we discovered that the wrong rental vehicle had been delivered. We had reserved a seven-passenger minivan but instead received a five-passenger SUV. Fortunately, the concierge quickly resolved this issue. Our biggest disappointment was that the villa listing was inaccurate. Villa Amber is advertised as having three main-floor bedrooms, including two with king beds and a third with twin beds that can be converted into a king. It also states that the lower-level bedroom has a queen bed. This is simply not accurate. The twin beds cannot be converted into a king because they are on separate frames and cannot be joined—a fact confirmed by the concierge upon our arrival. Additionally, the second king bedroom is actually a detached lower-level suite. Reaching it requires leaving the main house, walking down a hill, and entering through a separate exterior entrance. While this arrangement may work well for some groups, it is materially different from what the listing suggests and should be clearly disclosed so guests can make informed decisions. Traveling with men who are 6 foot 5 expecting a King size bed, and one of which had mobility issues making the lower level bedroom unaccommodating, made this quite inconvenient. Within our first hour at the villa, we found a large dead bird floating in the overflow section of the infinity pool. The concierge promptly arranged for someone to remove it, but it certainly wasn't the welcome we expected. We also encountered several service inconsistencies. 100% Villas, the local management company contracted by St. Martin Blue, provided us with a list of available guest services that included electrical power adapters. When we requested them, we were told they actually do not provide adapters and that we should purchase our own. It would have been helpful if the information provided to guests was accurate. We were also surprised to learn that guests are responsible for transporting their own trash to the neighborhood garbage collection station. For a luxury villa rental, this seemed like an unusual expectation, especially considering some guests may not rent a vehicle. The pool is serviced only once per week, which proved insufficient. Because of the constant wind, insects, and debris, the pool accumulated noticeable debris daily. There wasn't even a skimmer available, so we improvised one ourselves and cleaned the pool each day in order to enjoy using it. Housekeeping staff were friendly and courteous, but communication surrounding housekeeping was lacking. One day we were away from the villa from morning until evening. Since our bedrooms are accessed directly from outside, we locked them before leaving. When we returned that evening, the bedrooms had not been serviced. The concierge explained that housekeeping did not enter because the rooms were locked. However, no one had informed us that the doors needed to remain unlocked, and the concierge also confirmed that housekeeping has keys to those rooms. Housekeeping did return to service the rooms after we contacted the concierge. Communication regarding Bastille Day was similarly confusing. On Monday evening we were informed that housekeeping would not be available Tuesday because of the holiday. That was perfectly understandable, although it would have been helpful to know in advance (not the night before). Ironically, housekeeping arrived on Bastille Day anyway because, according to the housekeeper, no one had told her she wasn't supposed to work. The kitchen presented another issue. Every time we cooked, the smoke alarm activated because the exhaust hood above the gas range was disconnected and nonfunctional. When I contacted the concierge, I was initially told the home did not have a kitchen exhaust system. After explaining that it did—but that it had clearly been disconnected—I was then told they were "waiting on a part." Based on its condition, it appeared the exhaust had been disconnected for quite some time. An honest explanation would have been much more appreciated than conflicting information. Individually, many of these issues might seem minor. Collectively, however, they created an experience that fell far short of the premium service and attention to detail we expected from a luxury villa management company. While the concierge team did their best to address problems as they arose, many of the issues could have been prevented through better communication, more accurate property descriptions, and stronger operational oversight. The villa itself is beautiful, but based on our overall experience, we would not book through St. Martin Blue again.”

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Posted 2 weeks ago

“Everything was perfect and Villa Lotus was amazing.”

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Posted 3 weeks ago

Thank you for your review, Thom! We’re so glad you had a perfect stay at Villa Lotus and truly appreciate your kind words. We look forward to welcoming you back soon. Warm regards, The St Martin Blue Team

Posted 3 weeks ago

“St Martin Blue is a beautiful place with beautiful views of the beach and the Caribean . The staff was very professional and kind. My only concerns were the a/c, which wasn't blowing cool enough, but was repair after the 2nd night and the only entrance to the rooms downstairs were sliding doors. Each room had rolldown strom shutters which were great to block out the early morning sun (black-out curtain would be better), but unfortunately ours wouldn't open one night when we returned from an outting. After contacting management someone came out to open it. We had to manually close it that night, to block the bright sun. Thank God we didn't close it completely b/c the rod used in the morning broke, so we had to climb under the rolldown. Someone opened it while we were out, but the remote for the rolldown still wasn't working, so we had the lights from upstairs shining through and the early morning sunrise. Blackout curtains would be great solution to that and would eliminate a possible fire hazard. However, with that being said I would DEFINITELY love to stay there again!!! WONDERFUL PLACE!!!”

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Posted 1 month ago

Dear David, Thank you for your thoughtful review. We’re so pleased to hear you enjoyed the villa, the views, and the service from our team. We’re sorry for the inconvenience with the A/C and shutters, and we truly appreciate your helpful feedback. We’ll make sure your comments are shared for review. We would be delighted to welcome you back to St. Martin. Warm regards, The St Martin Blue Team.

Posted 1 month ago

“The house & location was great!! The woman who came to clean and straighten up was on point. Also the maintenance guy that was on call for us was great too. Very nice people!!!”

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Posted 1 month ago

Dear Eric, Thank you for your wonderful review. We’re so pleased you enjoyed your stay at Ocean 5 in St. Martin and had such a positive experience with the team. We truly appreciate your kind words and look forward to welcoming you back. Warm regards, The St Martin Blue Team.

Posted 1 month ago

“Beautiful house and great location, the beach is within walking distance. The staff were very nice and helpful. The kitchen had almost everything you need. The pool temperature was great. I would definitely stay here again if I go back to Saint Martin.”

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Posted 1 month ago

Dear Guest, Thank you for your lovely review. We’re so pleased to hear you enjoyed your stay and had such a positive experience with the home and our team. We would be delighted to welcome you back to Saint Martin. Warm regards, The St Martin Blue Team.

Posted 1 month ago

“We couldn’t ask for a better trip. The villa was beautiful, the boat trip was fantastic, the rental car was perfect, and everyone was so helpful. I highly recommend St. Martin Blue and will use them when we return.”

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Posted 1 month ago

Dear Eric, Thank you for your wonderful review. We’re so pleased to hear you had such a great experience with St. Martin Blue. We truly appreciate your recommendation and look forward to welcoming you back. Warm regards, The St Martin Blue Team.

Posted 1 month ago

“St Martin Blue has always been fabulous to work with and having the shuttle service to/from the airport giving us the ability to rent a tiny car that is delivered to the house is priceless. Our host has always been very responsive and we have been able to cancel housekeeping service when not needed.”

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Posted 1 month ago

Thank you, Vera! We’re so happy to hear that St Martin Blue has continued to make your stays smooth and easy. It’s wonderful to know the airport shuttle, car delivery, responsive host, and flexible housekeeping all added to your experience. We truly appreciate your kind words and look forward to welcoming you back again. Warm regards, The St Martin Blue Team.

Posted 1 month ago

“St. Martin Blue was great throughout the entire process! Communication was fast and on point and any questions we're quickly addressed! We would and will use them again!”

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Posted 1 month ago

Thank you, Steven! We’re so pleased to hear that St Martin Blue made the entire process smooth and easy for you. Fast communication and helpful guidance are exactly what we strive for, and we truly appreciate your trust. We look forward to welcoming you back again. Warm regards, The St Martin Blue Team.

Posted 1 month ago

“We had an amazing time at Mes Amis and the staff was great, Iw ould reccommend this to others!”

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Posted 1 month ago

Dear Alexis, Thank you for your wonderful review. We are so happy to hear you had an amazing stay at Mes Amis and that the staff helped make your experience so special. Your recommendation means a lot, and we look forward to welcoming you back to St Martin. Warm regards, The St Martin Blue Team

Posted 1 month ago

“We loved our stay!”

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Posted 1 month ago

Dear Tonya, Thank you for your review, Tonya. We’re delighted to hear you loved your stay and had such a wonderful time. We truly appreciate your feedback and look forward to welcoming you back to St Martin. Warm regards, The St Martin Blue Team

Posted 1 month ago

“villa was great - housekeeping was consistant and punctual. really enjoyed hanging on the patio. One funny anecdote - woke up many times and saw poop on the deck. I was concerned it was wild dogs, turns out its from the iguanas !!!!”

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Posted 1 month ago

“Easy to work with, beautuful villa, great communication”

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Posted 1 month ago

Dear Janae, Thank you for your kind review, Janae. We’re delighted to hear you enjoyed your experience and appreciated the communication throughout your stay. We truly appreciate your feedback and look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 1 month ago

“We stay at La Perla Sky twice a year normally. Great location and property is always ready for us. The support team is absolutely top notch.”

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Posted 1 month ago

Dear John, Thank you for your continued trust, John. We’re delighted that La Perla Sky remains a favorite for your regular stays and that the location, property, and support team continue to meet your expectations. We look forward to welcoming you back again soon. Warm regards, The St Martin Blue Team

Posted 1 month ago

“We thoroughly enjoyed our vacation in the beautiful island of St Martin. None of us had ever been there and were met with the most friendly people we’ve ever encountered. Highly recommend the luxury of in-home chef for at least one meal during the stay. The many beaches on the island were beautiful and the restaurants we visited never disappointed.”

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Posted 1 month ago

Dear Troy, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your first visit to St Martin and felt so warmly welcomed during your stay. It is great to know the beaches, restaurants, and in-home chef experience helped make your vacation so memorable. We truly appreciate your recommendation and look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 1 month ago

“We had a wonderful time on the island with family”

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Posted 2 months ago

Dear Philip, Thank you so much for your kind review. We are delighted to hear that you and your family had a wonderful time on the island. We truly appreciate you sharing your experience and look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 1 month ago

“We had a wonderful time at this beautiful villa. It is located in a great spot and very secure. Wonderfully decorated and appointed. Has everything you need so dont over pack. Housekepping will come everyday but really not needed so we gracioulsy sent her home a few times. Wondeful lady. I would not hesitate to rent this or any villa in the future from St Martin Blue. Thanks for everything”

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Posted 2 months ago

Dear Russell, Thank you so much for your wonderful feedback. We are delighted to hear that you had such a relaxing and enjoyable stay and that the villa’s location, comfort, and thoughtful design made such a positive impression. It is especially lovely to know that the housekeeping team helped make your experience even more welcoming and comfortable throughout your stay. We truly appreciate your trust in St Martin Blue and look forward to welcoming you back for another memorable villa getaway in the future. Warm regards, The St Martin Blue Team

Posted 2 months ago

“Very easy to work with. Everyone is friendly and helpful.”

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Posted 2 months ago

Dear Joseph, Thank you so much for your kind feedback. We are delighted to hear that your experience felt easy and enjoyable and that our team’s friendliness and support made a positive impression. We truly appreciate your trust and look forward to welcoming you back to St Martin again soon. Warm regards, The St Martin Blue Team

Posted 2 months ago

St Martin Blue is rated 4.8 based on 517 reviews