St Martin Blue Reviews

Name: St Martin Blue
Address: 1209 Churchill Downs Dr, Waxhaw
Rating: 4.75

4.8 Rating 506 Reviews

95 %

of reviewers recommend St Martin Blue

4.8

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Write Your review

Tell us how St Martin Blue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

St Martin Blue 5 star review on 29th May 2026

Philip

St Martin Blue 5 star review on 13th March 2026

John

St Martin Blue 5 star review on 1st March 2026

Jillian

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was amazing. From the people I worked with before we left, Rob and Mary Pati. Both of you gave us exceptional service. The people we worked with at the villa, Leo and Medy, were unbelievable. Nothing was too much for them. If something at the the villa was not working, it would be fixed that day. Whatever we needed was provided for us. Thanks you so much for helping to make our vacation such a memorable experience. Nothing was ever too much for them. St Martin Blue is the company to deal with when booking your vacation in St Martin. I have been using them for many years and everything always goes very smoothly.”

Helpful Report

Posted 4 years ago

Hi Shoshana, It is a pleasure to hear from you. Thank you for the kind words. Mes Amis is truly a special property. I'm delighted that your group had a wonderful time. We look forward to welcoming you back. Your friends at St Martin Blue

Posted 4 years ago

“We had an amazing time at Mes Amis and the staff was great, Iw ould reccommend this to others!”

Helpful Report

Posted 5 days ago

Dear Alexis, Thank you for your wonderful review. We are so happy to hear you had an amazing stay at Mes Amis and that the staff helped make your experience so special. Your recommendation means a lot, and we look forward to welcoming you back to St Martin. Warm regards, The St Martin Blue Team

Posted 3 days ago

“We loved our stay!”

Helpful Report

Posted 5 days ago

Dear Tonya, Thank you for your review, Tonya. We’re delighted to hear you loved your stay and had such a wonderful time. We truly appreciate your feedback and look forward to welcoming you back to St Martin. Warm regards, The St Martin Blue Team

Posted 5 days ago

“villa was great - housekeeping was consistant and punctual. really enjoyed hanging on the patio. One funny anecdote - woke up many times and saw poop on the deck. I was concerned it was wild dogs, turns out its from the iguanas !!!!”

Helpful Report

Posted 6 days ago

“Easy to work with, beautuful villa, great communication”

Helpful Report

Posted 6 days ago

Dear Janae, Thank you for your kind review, Janae. We’re delighted to hear you enjoyed your experience and appreciated the communication throughout your stay. We truly appreciate your feedback and look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 5 days ago

“We stay at La Perla Sky twice a year normally. Great location and property is always ready for us. The support team is absolutely top notch.”

Helpful Report

Posted 1 week ago

Dear John, Thank you for your continued trust, John. We’re delighted that La Perla Sky remains a favorite for your regular stays and that the location, property, and support team continue to meet your expectations. We look forward to welcoming you back again soon. Warm regards, The St Martin Blue Team

Posted 5 days ago

“We thoroughly enjoyed our vacation in the beautiful island of St Martin. None of us had ever been there and were met with the most friendly people we’ve ever encountered. Highly recommend the luxury of in-home chef for at least one meal during the stay. The many beaches on the island were beautiful and the restaurants we visited never disappointed.”

Helpful Report

Posted 1 week ago

Dear Troy, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your first visit to St Martin and felt so warmly welcomed during your stay. It is great to know the beaches, restaurants, and in-home chef experience helped make your vacation so memorable. We truly appreciate your recommendation and look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 1 week ago

“We had a wonderful time on the island with family”

Helpful Report

Posted 2 weeks ago

Dear Philip, Thank you so much for your kind review. We are delighted to hear that you and your family had a wonderful time on the island. We truly appreciate you sharing your experience and look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 1 week ago

“We had a wonderful time at this beautiful villa. It is located in a great spot and very secure. Wonderfully decorated and appointed. Has everything you need so dont over pack. Housekepping will come everyday but really not needed so we gracioulsy sent her home a few times. Wondeful lady. I would not hesitate to rent this or any villa in the future from St Martin Blue. Thanks for everything”

Helpful Report

Posted 2 weeks ago

Dear Russell, Thank you so much for your wonderful feedback. We are delighted to hear that you had such a relaxing and enjoyable stay and that the villa’s location, comfort, and thoughtful design made such a positive impression. It is especially lovely to know that the housekeeping team helped make your experience even more welcoming and comfortable throughout your stay. We truly appreciate your trust in St Martin Blue and look forward to welcoming you back for another memorable villa getaway in the future. Warm regards, The St Martin Blue Team

Posted 2 weeks ago

“Very easy to work with. Everyone is friendly and helpful.”

Helpful Report

Posted 4 weeks ago

Dear Joseph, Thank you so much for your kind feedback. We are delighted to hear that your experience felt easy and enjoyable and that our team’s friendliness and support made a positive impression. We truly appreciate your trust and look forward to welcoming you back to St Martin again soon. Warm regards, The St Martin Blue Team

Posted 3 weeks ago

“St Martin Blue was top notch to work with. They made the entire process easy.”

Helpful Report

Posted 1 month ago

Dear John, Thank you so much for your kind words. We are delighted to hear that your experience with St Martin Blue felt smooth and effortless from start to finish. Making the process easy and enjoyable for our guests is always our goal. We truly appreciate your trust and look forward to welcoming you back to St Martin again soon. Warm regards, The St Martin Blue Team

Posted 4 weeks ago

“We have used St Martin Blue in the past and we will use them again. They are responsive and very helpful in planning our trips to St Martin.”

Helpful Report

Posted 1 month ago

Dear Lawrence, Thank you so much for your continued trust in St Martin Blue. We are delighted to hear that our team has consistently helped make your trips to St Martin smooth and enjoyable with responsive and helpful service. It truly means a lot to know you plan to return, and we look forward to assisting you again with another memorable stay. Warm regards, The St Martin Blue Team

Posted 1 month ago

“Such an easy review to write. Simply stated, St. Martin Blue was outstanding to work with in all aspects of booking our Villa in St. Martin. Villa Specialist Eddie Hunt and Concierge Mary Patti were super knowledgeable and helpful, as well as quick to respond to all my questions as they guided us through the entire application process and the amenities available.Thank you St. Martin Blue!!!!”

Helpful Report

Posted 1 month ago

Dear Bodo, Thank you so much for your wonderful feedback. We are truly delighted to hear that your experience with St Martin Blue felt seamless from start to finish. It is especially rewarding to know that Eddie and Mary Patti provided such knowledgeable and attentive support throughout the planning process. We sincerely appreciate your kind words and look forward to welcoming you back to St Martin for another exceptional stay. Warm regards, The St Martin Blue Team

Posted 1 month ago

“First of all St Martin Blue did an amazing job of accommodating us once we learned of the overwhelming amount of sargassum that had been in the area around our originally booked villa. It was much appreciated that Eddie and Mary were able to accommodate us despite the short notice. They did a fantastic job of orchestrating the change. Upon arrival at the villa, we were met by the concierge Cheyenne, who unfortunately seemed to be inconvenienced when providing us the brief tour and answering questions. She was not helpful during our stay and also for departure did not reach out with any updates about our delayed airport transportation until she was contacted. This was nothing like our previous stay where our concierge was very attentive and responsive. We are hoping that this was a fluke as we really did look forward to coming back to St Martin through SMB.”

Helpful Report

Posted 1 month ago

“We seem to have credits from our 3 visits but have not been told how to use them??”

Helpful Report

Posted 1 month ago

Thank you for your review and for staying with us again, we truly value your loyalty. Yes, you do have reward credits available on your account, and they are very easy to use. For anyone wondering the same, here is how it works: • Your credits are held as points in your Isle Blue account • When making a new booking, simply log in and select “Redeem Points” at checkout • The value is automatically applied to your reservation You can use your points toward villa stays as well as concierge services such as transfers, experiences, or rental cars. If you would prefer, our villa specialists team can also apply your points for you and guide you on the best way to use them. You can contact them at reservations@isleblue.co Please feel free to reach out to us directly, and we will be happy to assist. We look forward to welcoming you back again soon. Warm regards, The St Martin Blue team

Posted 1 month ago

“We have used St. Martin Blue for five years now. Except for this year we have been very satisfied with the villas we have stayed at. This year we were very disappointed. With the exception of the location we don't feel this villa warrants itself as a "luxury" villa. St. Martin Blue should do a better job monitoring which villas they include.”

Helpful Report

Posted 1 month ago

“Excellent service.”

St Martin Blue 5 star review on 30th April 2026

Helpful Report

Posted 1 month ago

“We've used St Martin Blue numerous trips. Very reliable and responsive. Properties have never disappointed. Reality matched the advertized photographs”

St Martin Blue 5 star review on 28th April 2026

Helpful Report

Posted 1 month ago

Good day Vickie, Thank you for your thoughtful comments and for sharing your beautiful photos. It is truly a pleasure to host you, and we are grateful to have you as one of our valued guests. We look forward to welcoming you back again next year.

Posted 1 month ago

“We stayed at Ocean's One in April 2026. Service through St. Martin Blue was exactly as we hoped. Booking was very easy, Chelsea our concierge was very accomodating, had great suggestions, and was responsive. Thank you for making our trip memorable.”

Helpful Report

Posted 1 month ago

“Property was excellent, although very open and very buggy and overrun with wildlife. It was relxing and felt safe for the most part. Pool was great, although it was cleaned only once on our first day, and we never saw the gardener the rest of the week (so we skimmed it and cleaned animal matter left around it ourselves). Our concierge, Cheynne, was excellent and extremely helpful. Housekeeping, however, was dismal. Our bedrooms and bathrooms were never touched, we had to do our own laundry, and our kitchen was never cleaned except for some handwashed dishes left to dry on the counter (there was a dishwasher). The laundry room was groos, with a sink full of dirty towels and a used diaper that was there before we arrived, and stayed there the entire time. We are not rich, but we have used Isle blue previously and expect housekeeping to do more than the bare minimum--this is why we pay for your services. Other than that, your food services were excellent per usual.”

Helpful Report

Posted 1 month ago

“Patty-No concierge. One was supposed to be there. Housekeeping sucked. Couldn’t get clean towels. I would never stay at this villa again. The services that were advertised sucked. Abby- we have stayed with St. Martin Blue at La Bella Casa twice and Mes Ami’s once, all of these visits included concierge that were available daily. We were greeted with specialty drinks, we were met each morning with questions answered about the villa and how to use amenities, we were offered laundry service, we were offered assistance with excursions and services within the villa. This time, Cheyenne was not there to greet us, but told us she was delayed due to a flight issue. We were tired and ready to unpack and relax. We expected to see her the next day. We did not see her until 5 minutes before departure. We had massages scheduled during our stay and one of the guests had to be on standby to let them in thru the gate and figure out the set up. We had lunch delivered and again had to do the gate. We did not have help with the stove, microwave or ac units. The lights were also a learning curve. One night, we decided to stay in and we could not figure out the tv. Cheyenne sent someone and we waited for 35 minutes. He came and wanted to help but spoke no English. My husband and I worked hard with our little French and he worked hard with his little English and we figured out how to turn the tv on. We figured with the picture on the tv we were good to go. After he left we put in the movie and there was no sound. Our family night was over. Cheyenne only communicated thru text and asked to stop by only after we told her our frustration. Roy and Leo from the other villas would have set everything up. Our massages would have been waiting for us and they would have gotten us at the pool only to walk into the room. We would never had to fight the gate and figure out logistics. This is the feedback I have from the previous experiences we have had. As for housekeeping, the towels weren’t replaced and we were told we could do our own laundry except the washer and dryer were always full. Not the experience we are used to.”

Helpful Report

Posted 1 month ago

Thank you both for taking the time to share such detailed feedback. We are truly sorry that your experience did not meet expectations, especially given your prior stays with us. Following your review, we spoke directly with both the property and the property manager to address the concerns you raised. It’s clear that there were gaps in service delivery during your stay, and we sincerely apologize for the inconvenience and frustration this caused. We would also like to take a moment to clarify an important distinction in service. The previous villas you mentioned included a dedicated on-site villa host, whose role is to provide a highly personalized and continuous level of service exclusively for one property. In contrast, the concierge service at this villa is designed to support multiple guest stays across numerous properties and typically includes an arrival orientation along with assistance upon request throughout your stay. That said, the level of responsiveness and support you experienced fell short, and we regret that this impacted your stay so significantly. We also apologize for the approximately 15-minute delay in your welcome, which occurred because your flight arrived earlier than anticipated. Regardless, we understand how important a smooth and immediate arrival experience is, and we take responsibility for not delivering that to the standard you expected. Your feedback is extremely valuable and has been shared with our team so we can make the necessary improvements to ensure a more seamless and supportive guest experience going forward. We truly appreciate you bringing this to our attention.

Posted 1 month ago

St Martin Blue is rated 4.8 based on 506 reviews