St Martin Blue Reviews

Name: St Martin Blue
Address: 1209 Churchill Downs Dr, Waxhaw
Rating: 4.76

4.8 Rating 522 Reviews

95 %

of reviewers recommend St Martin Blue

4.8

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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St Martin Blue 5 star review on 9th August 2026

Todd

St Martin Blue 5 star review on 8th August 2026

Betty

St Martin Blue 5 star review on 29th May 2026

Philip

St Martin Blue 5 star review on 13th March 2026

John

161

Anonymous

Anonymous // 01/01/2019

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“Everything was amazing. From the people I worked with before we left, Rob and Mary Pati. Both of you gave us exceptional service. The people we worked with at the villa, Leo and Medy, were unbelievable. Nothing was too much for them. If something at the the villa was not working, it would be fixed that day. Whatever we needed was provided for us. Thanks you so much for helping to make our vacation such a memorable experience. Nothing was ever too much for them. St Martin Blue is the company to deal with when booking your vacation in St Martin. I have been using them for many years and everything always goes very smoothly.”

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Posted 4 years ago

Hi Shoshana, It is a pleasure to hear from you. Thank you for the kind words. Mes Amis is truly a special property. I'm delighted that your group had a wonderful time. We look forward to welcoming you back. Your friends at St Martin Blue

Posted 4 years ago

“One of the best vacation experiences I have ever had! Sunrise Villa is beautiful with unmatched views and the Concierge service and attention we received in the months leading up to our check-in was amazing. Even housekeeping service was great. I would definitely use St Martin Blue again and would be recommending to friends!”

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Posted 2 weeks ago

Sanara, we’re so happy you had such a wonderful experience! Thank you for your kind words and recommendation. We look forward to welcoming you back! Warm regards, The St Martin Blue Team

Posted 2 weeks ago

“St Martin Blue provided great communication and recommendations before we arrive on this island. The concierge was very nice, knowledgeable, and responsive to our requests. And the transportation to and from the airport was appreciated. Acknowlegment of some of the negative aspects of the villa would have been appreciated like ants, termite damage, and a hazardous (when wet) pool deck.”

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Posted 1 month ago

Thank you for your feedback. We are pleased to hear that you appreciated the service and airport transportation provided by our team. We are sorry that some aspects of the villa did not meet expectations and appreciate you bringing these concerns to our attention. We have shared them with the property management team so they can be addressed. Warm regards, The St Martin Blue Team

Posted 1 month ago

“Our family had an amazing experience in a gorgeous villa. The team exceeded our expectations in every way. The Chef service, the daily housekeeping, the general communication and island knowledge and the property most.”

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Posted 1 month ago

Todd, thank you for your wonderful review and for sharing the photos. We’re delighted your family had such a great experience with St Martin Blue. Warm regards, The St Martin Blue Team

Posted 1 month ago

“A wonderful family vacation! The home was beautiful. Had everything we needed for our family of 12. Appreciated the housekeeping everyday.”

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Posted 1 month ago

Betty, thank you for your lovely review and for sharing the photo. We’re so glad your family had a wonderful stay. Warm regards, The St Martin Blue Team

Posted 1 month ago

“Incredible house and exceptional services St. Martin Blue and the entire staff. I would highly recommend using them. They made the entire trip so easy.”

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Posted 1 month ago

Jason, thank you for your kind recommendation. We’re glad our team helped make your time in St Martin so easy, and we’d be delighted to welcome you back. Warm regards, The St Martin Blue Team

Posted 1 month ago

“We loved staying in Mille Fleurs again! Everyone that we encountered was great! Jahelle, the concierge was helpful every time we needed help whether it was something with the house, a reservation or a taxi! We also love the convenience of having the car delivered to our house. We will be back!”

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Posted 1 month ago

Dear Karen, Thank you for your lovely review and for choosing to stay with us again. We’re so pleased Jahelle and the team took such great care of you throughout your stay. We look forward to welcoming you back to St Martin again soon. Warm regards, The St Martin Blue Team

Posted 1 month ago

“Beautiful house, great location, amazing staff - everything was great!”

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Posted 1 month ago

Amanda, thank you for your wonderful review. We’re delighted that you enjoyed your stay in St Martin, and we look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 1 month ago

“Absolutely a beautiful villa with plenty of room for our large family. We loved every bit of it. Leo was welcoming and very informative. The kitchen was enormous and we did have some rather large family meals there”

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Posted 1 month ago

Marie, thank you for your review. We’re delighted that you and your family enjoyed your stay in St Martin, and we would be happy to welcome you back. Warm regards, The St Martin Blue Team

Posted 1 month ago

“We recently stayed at Villa Amber through St. Martin Blue. While the villa itself was beautiful, the overall experience fell well short of what we expected from a luxury villa company. The first issues began long before our arrival. During the months leading up to our trip, customer support from St. Martin Blue was consistently difficult to reach. Several emails and phone calls went unanswered. We eventually began working directly with the concierge, who was responsive, but most requests still had to be relayed back to St. Martin Blue, often resulting in delays of several days to a week. Even the website chatbot simply acknowledged my messages and stated they would be forwarded, yet no one ever followed up. The lack of communication before our vacation left us apprehensive before we even arrived. Unfortunately, the problems continued upon arrival. Our private airport transfer was not waiting for us as scheduled. After contacting the concierge, the driver arrived about 15 minutes later. Once we reached the villa, we discovered that the wrong rental vehicle had been delivered. We had reserved a seven-passenger minivan but instead received a five-passenger SUV. Fortunately, the concierge quickly resolved this issue. Our biggest disappointment was that the villa listing was inaccurate. Villa Amber is advertised as having three main-floor bedrooms, including two with king beds and a third with twin beds that can be converted into a king. It also states that the lower-level bedroom has a queen bed. This is simply not accurate. The twin beds cannot be converted into a king because they are on separate frames and cannot be joined—a fact confirmed by the concierge upon our arrival. Additionally, the second king bedroom is actually a detached lower-level suite. Reaching it requires leaving the main house, walking down a hill, and entering through a separate exterior entrance. While this arrangement may work well for some groups, it is materially different from what the listing suggests and should be clearly disclosed so guests can make informed decisions. Traveling with men who are 6 foot 5 expecting a King size bed, and one of which had mobility issues making the lower level bedroom unaccommodating, made this quite inconvenient. Within our first hour at the villa, we found a large dead bird floating in the overflow section of the infinity pool. The concierge promptly arranged for someone to remove it, but it certainly wasn't the welcome we expected. We also encountered several service inconsistencies. 100% Villas, the local management company contracted by St. Martin Blue, provided us with a list of available guest services that included electrical power adapters. When we requested them, we were told they actually do not provide adapters and that we should purchase our own. It would have been helpful if the information provided to guests was accurate. We were also surprised to learn that guests are responsible for transporting their own trash to the neighborhood garbage collection station. For a luxury villa rental, this seemed like an unusual expectation, especially considering some guests may not rent a vehicle. The pool is serviced only once per week, which proved insufficient. Because of the constant wind, insects, and debris, the pool accumulated noticeable debris daily. There wasn't even a skimmer available, so we improvised one ourselves and cleaned the pool each day in order to enjoy using it. Housekeeping staff were friendly and courteous, but communication surrounding housekeeping was lacking. One day we were away from the villa from morning until evening. Since our bedrooms are accessed directly from outside, we locked them before leaving. When we returned that evening, the bedrooms had not been serviced. The concierge explained that housekeeping did not enter because the rooms were locked. However, no one had informed us that the doors needed to remain unlocked, and the concierge also confirmed that housekeeping has keys to those rooms. Housekeeping did return to service the rooms after we contacted the concierge. Communication regarding Bastille Day was similarly confusing. On Monday evening we were informed that housekeeping would not be available Tuesday because of the holiday. That was perfectly understandable, although it would have been helpful to know in advance (not the night before). Ironically, housekeeping arrived on Bastille Day anyway because, according to the housekeeper, no one had told her she wasn't supposed to work. The kitchen presented another issue. Every time we cooked, the smoke alarm activated because the exhaust hood above the gas range was disconnected and nonfunctional. When I contacted the concierge, I was initially told the home did not have a kitchen exhaust system. After explaining that it did—but that it had clearly been disconnected—I was then told they were "waiting on a part." Based on its condition, it appeared the exhaust had been disconnected for quite some time. An honest explanation would have been much more appreciated than conflicting information. Individually, many of these issues might seem minor. Collectively, however, they created an experience that fell far short of the premium service and attention to detail we expected from a luxury villa management company. While the concierge team did their best to address problems as they arose, many of the issues could have been prevented through better communication, more accurate property descriptions, and stronger operational oversight. The villa itself is beautiful, but based on our overall experience, we would not book through St. Martin Blue again.”

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Posted 2 months ago

“Everything was perfect and Villa Lotus was amazing.”

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Posted 2 months ago

Thank you for your review, Thom! We’re so glad you had a perfect stay at Villa Lotus and truly appreciate your kind words. We look forward to welcoming you back soon. Warm regards, The St Martin Blue Team

Posted 2 months ago

“St Martin Blue is a beautiful place with beautiful views of the beach and the Caribean . The staff was very professional and kind. My only concerns were the a/c, which wasn't blowing cool enough, but was repair after the 2nd night and the only entrance to the rooms downstairs were sliding doors. Each room had rolldown strom shutters which were great to block out the early morning sun (black-out curtain would be better), but unfortunately ours wouldn't open one night when we returned from an outting. After contacting management someone came out to open it. We had to manually close it that night, to block the bright sun. Thank God we didn't close it completely b/c the rod used in the morning broke, so we had to climb under the rolldown. Someone opened it while we were out, but the remote for the rolldown still wasn't working, so we had the lights from upstairs shining through and the early morning sunrise. Blackout curtains would be great solution to that and would eliminate a possible fire hazard. However, with that being said I would DEFINITELY love to stay there again!!! WONDERFUL PLACE!!!”

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Posted 2 months ago

Dear David, Thank you for your thoughtful review. We’re so pleased to hear you enjoyed the villa, the views, and the service from our team. We’re sorry for the inconvenience with the A/C and shutters, and we truly appreciate your helpful feedback. We’ll make sure your comments are shared for review. We would be delighted to welcome you back to St. Martin. Warm regards, The St Martin Blue Team.

Posted 2 months ago

“The house & location was great!! The woman who came to clean and straighten up was on point. Also the maintenance guy that was on call for us was great too. Very nice people!!!”

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Posted 2 months ago

Dear Eric, Thank you for your wonderful review. We’re so pleased you enjoyed your stay at Ocean 5 in St. Martin and had such a positive experience with the team. We truly appreciate your kind words and look forward to welcoming you back. Warm regards, The St Martin Blue Team.

Posted 2 months ago

“Beautiful house and great location, the beach is within walking distance. The staff were very nice and helpful. The kitchen had almost everything you need. The pool temperature was great. I would definitely stay here again if I go back to Saint Martin.”

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Posted 2 months ago

Dear Guest, Thank you for your lovely review. We’re so pleased to hear you enjoyed your stay and had such a positive experience with the home and our team. We would be delighted to welcome you back to Saint Martin. Warm regards, The St Martin Blue Team.

Posted 2 months ago

“We couldn’t ask for a better trip. The villa was beautiful, the boat trip was fantastic, the rental car was perfect, and everyone was so helpful. I highly recommend St. Martin Blue and will use them when we return.”

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Posted 2 months ago

Dear Eric, Thank you for your wonderful review. We’re so pleased to hear you had such a great experience with St. Martin Blue. We truly appreciate your recommendation and look forward to welcoming you back. Warm regards, The St Martin Blue Team.

Posted 2 months ago

“St Martin Blue has always been fabulous to work with and having the shuttle service to/from the airport giving us the ability to rent a tiny car that is delivered to the house is priceless. Our host has always been very responsive and we have been able to cancel housekeeping service when not needed.”

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Posted 3 months ago

Thank you, Vera! We’re so happy to hear that St Martin Blue has continued to make your stays smooth and easy. It’s wonderful to know the airport shuttle, car delivery, responsive host, and flexible housekeeping all added to your experience. We truly appreciate your kind words and look forward to welcoming you back again. Warm regards, The St Martin Blue Team.

Posted 2 months ago

“St. Martin Blue was great throughout the entire process! Communication was fast and on point and any questions we're quickly addressed! We would and will use them again!”

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Posted 3 months ago

Thank you, Steven! We’re so pleased to hear that St Martin Blue made the entire process smooth and easy for you. Fast communication and helpful guidance are exactly what we strive for, and we truly appreciate your trust. We look forward to welcoming you back again. Warm regards, The St Martin Blue Team.

Posted 2 months ago

“We had an amazing time at Mes Amis and the staff was great, Iw ould reccommend this to others!”

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Posted 3 months ago

Dear Alexis, Thank you for your wonderful review. We are so happy to hear you had an amazing stay at Mes Amis and that the staff helped make your experience so special. Your recommendation means a lot, and we look forward to welcoming you back to St Martin. Warm regards, The St Martin Blue Team

Posted 3 months ago

“We loved our stay!”

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Posted 3 months ago

Dear Tonya, Thank you for your review, Tonya. We’re delighted to hear you loved your stay and had such a wonderful time. We truly appreciate your feedback and look forward to welcoming you back to St Martin. Warm regards, The St Martin Blue Team

Posted 3 months ago

“villa was great - housekeeping was consistant and punctual. really enjoyed hanging on the patio. One funny anecdote - woke up many times and saw poop on the deck. I was concerned it was wild dogs, turns out its from the iguanas !!!!”

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Posted 3 months ago

“Easy to work with, beautuful villa, great communication”

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Posted 3 months ago

Dear Janae, Thank you for your kind review, Janae. We’re delighted to hear you enjoyed your experience and appreciated the communication throughout your stay. We truly appreciate your feedback and look forward to welcoming you back. Warm regards, The St Martin Blue Team

Posted 3 months ago

St Martin Blue is rated 4.8 based on 522 reviews