Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,620 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the way our fire pit looks with the glass rocks, it gives it a more elegant feel.”

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Posted 5 years ago

“I really like the product”

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Posted 5 years ago

“Would recommend this company for fire glass”

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Posted 5 years ago

“The fire guard was packed very securely. Once unwrapped the tempered glass was beautiful. I loved how the gas’s was erected with the words “caution hot” to inform guests to beware of flames.”

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Posted 5 years ago

“This is my second purchase of Starfire products. Glass is bright and shiny. Looks grand in our fire pit.”

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Posted 5 years ago

“Our shipment came today and I only ordered it 7 days ago! We haven’t put it in our fire table yet but just by looking at the product It looks like what we expected. I hope it performs as we expected in our fire table once we get it in there! Thank you!”

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Posted 5 years ago

“Everything was packaged well and came in perfect condition. Instruction were easy to follow. Quality items. Very happy with the outcome! Looks great!”

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Posted 5 years ago

“Great and easy to work with”

Starfire Direct 5 star review on 16th July 2020

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Posted 5 years ago

“Some missteps in communicating and delivery. Steve Kinsey was great and helped tremendously with ordering and delivery. He made a big difference.”

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Posted 5 years ago

“Product is good and delivery time was longer than I hoped for but Is understandable considering what is occurring in our country at this time. Usually items are delivered in 3 days.”

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Posted 5 years ago

“Beautiful”

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Posted 5 years ago

“I love it! The color is rich & saturated! It makes my fire table look like a $10,000 piece. Thank you!”

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Posted 5 years ago

“Was very simple to pick out the samples that we wanted to see. Can’t wait for them To arrive so we can make a decision on the glass for our firepit!”

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Posted 5 years ago

“Just what I was looking for,perfect color,arrived early,very happy.”

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Posted 5 years ago

“Great customer service so far, delivery was quicker than expected”

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Posted 5 years ago

“Good product, good service, and good communication. Thank you!!”

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Posted 5 years ago

“My husband is very happy with the product we received and will be ordering more lava rocks. We will only order from Starfire!”

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Posted 5 years ago

“good product”

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Posted 5 years ago

“Arrived on time in excellent packaging. The glass was exactly what I needed.”

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Posted 5 years ago

“All was as it should be.”

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Posted 5 years ago

Starfire Direct is rated 4.4 based on 1,620 reviews