Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,622 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with th service and communications”

Helpful Report

Posted 5 years ago

“We love our new fire pit table. It arrived with no shipping damage. The colors, rock, and quality are top notch. The consultant really helped me pick out finishes and rock color. Our only problem is the current heat wave which makes using our table have to wait on many nights. Never fear, cool weather will return!”

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Posted 5 years ago

“We love the way our fire pit looks with the glass rocks, it gives it a more elegant feel.”

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Posted 5 years ago

“I really like the product”

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Posted 5 years ago

“Would recommend this company for fire glass”

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Posted 5 years ago

“The fire guard was packed very securely. Once unwrapped the tempered glass was beautiful. I loved how the gas’s was erected with the words “caution hot” to inform guests to beware of flames.”

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Posted 5 years ago

“This is my second purchase of Starfire products. Glass is bright and shiny. Looks grand in our fire pit.”

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Posted 5 years ago

“Our shipment came today and I only ordered it 7 days ago! We haven’t put it in our fire table yet but just by looking at the product It looks like what we expected. I hope it performs as we expected in our fire table once we get it in there! Thank you!”

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Posted 5 years ago

“Everything was packaged well and came in perfect condition. Instruction were easy to follow. Quality items. Very happy with the outcome! Looks great!”

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Posted 5 years ago

“Great and easy to work with”

Starfire Direct 5 star review on 16th July 2020

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Posted 5 years ago

“Some missteps in communicating and delivery. Steve Kinsey was great and helped tremendously with ordering and delivery. He made a big difference.”

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Posted 5 years ago

“Product is good and delivery time was longer than I hoped for but Is understandable considering what is occurring in our country at this time. Usually items are delivered in 3 days.”

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Posted 5 years ago

“Beautiful”

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Posted 5 years ago

“I love it! The color is rich & saturated! It makes my fire table look like a $10,000 piece. Thank you!”

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Posted 5 years ago

“Was very simple to pick out the samples that we wanted to see. Can’t wait for them To arrive so we can make a decision on the glass for our firepit!”

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Posted 5 years ago

“Just what I was looking for,perfect color,arrived early,very happy.”

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Posted 5 years ago

“Great customer service so far, delivery was quicker than expected”

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Posted 5 years ago

“Good product, good service, and good communication. Thank you!!”

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Posted 5 years ago

“My husband is very happy with the product we received and will be ordering more lava rocks. We will only order from Starfire!”

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Posted 5 years ago

“good product”

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Posted 5 years ago

Starfire Direct is rated 4.4 based on 1,622 reviews