Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,622 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Xlnt products a great prices”

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Posted 5 years ago

“In hindsight I could have saved a few bucks buying from Bentinto shape directly, don’t know why they are undercutting you”

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Posted 5 years ago

“I have points from past purchased goods and I've asked twice how much in value they are worth and no one has responded”

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Posted 5 years ago

Dave, Here's a link to our Rewards Page that details this information: https://starfiredirect.com/pages/starfire-rewards

Posted 5 years ago

“Communication was excellent”

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Posted 5 years ago

“Great shopping experience.”

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Posted 5 years ago

“I placed my order on the phone with Trisha. she was knowledgeable and helpful. I was also happy and surprised at how fast the order was delivered.”

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Posted 5 years ago

“Super fast shipping. Helpful staff. Good but not overly excessive packaging and all recyclable and/or compostable (the cardboard), and love the fire pit! Easy to set up and will enjoy it!”

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Posted 5 years ago

“The item were as advertised.Quality items.”

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Posted 5 years ago

“I couldn't believe how quickly I received my order and love the Azuria Reflective Fire Drops.”

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Posted 5 years ago

“Great communication and product selection.”

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Posted 5 years ago

“Order was on time and just as I expected. Thank you!”

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Posted 5 years ago

“Customer service was great and they were very friendly.”

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Posted 5 years ago

“So beautiful! Delivery was very quick.”

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Posted 5 years ago

“Very prompt delivery given the circumstances.”

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Posted 5 years ago

“Love the fire pit . Think it should come with more lava rock since it does not cover the unit .”

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Posted 5 years ago

“The products themselves were nice but the discription LF the glass is a little misleading. 1 10lb won’t cover the gas line, let alone the burner and parts.”

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Posted 5 years ago

“I was extremely pleased with the ordering process, swift delivery and ongoing status updates on my order. The quality of the fire diamonds I received exceeded my expectations. I highly recommend Starfire Direct!”

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Posted 5 years ago

“Product setup as advertised and looks like good quality but the noise from whistling is nauseous. We'll be looking for another solution.”

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Posted 5 years ago

“The mounting plate arrived sooner than I expected. The overall service received from your company, especially during these interesting times, is greatly appreciated. Thanks to all.”

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Posted 5 years ago

“Quick delivery; sparkly stones.”

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Posted 5 years ago

Starfire Direct is rated 4.4 based on 1,622 reviews