Statik Reviews

Name: Statik
Address: 860 Bonnie Ln, Elk Grove Village, Illinois
Rating: 3.15

3.2 Rating 1,908 Reviews

48 %

of reviewers recommend Statik

Company Reviews

Product Reviews

2,237

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Phone:

8474613777

Email:

hello@statikco.com

Location:

860 Bonnie Ln,
Elk Grove Village
Illinois
60007

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Marie-Francoise Dupuis

"Hi everyone, I feel compelled to write this review because it is rare these days to purchase anything that develops a problem shortly after using for just a couple of times, then receive the kind of customer care that I received from Statik.\r\nI know that some may think that these genuine Statik products are a little overpriced, believe me as a disabled person in the UK. I have to watch every penny, however I liked the idea of having interchangeable heads for my leads. Having bought a few over time I found that I needed a lead that was not changeable to again make my life easier since a lot of items now come with the C type connector required. I still love and use my other leads they are now great for those times when you want to just get going. And not be concerned with stowing the cable.\r\nAnyway I digress,,, recently I purchased the latest fixed on swiveling C type lead that has all the quality standards I have come to expect from Statik. \r\nTo my surprise it ceased to be recognised as being connected by every device of mine. I tried with friends and family also. (Totally shocked) I contacted Statik and went through the steps to show the issue. It was hard to understand myself, the lead lights up at the charge input C type area. This shows that the power was getting to the swivel with no issues. Nothing was visibly wrong,,, it took myself and Statik a while to get the needed information to show. I also offered to send this item back. \r\nThen to my utter surprise Statik conceded that they were happy to send a replacement. I offered my thanks and a week later was extremely happy to receive not only one but 2 replacements.\r\n\r\nPlease trust the good companies that care about the customer experience. Statik is most definitely a company I will stay with. \r\nYou can not only trust the products, you can trust the company cares and honours it's customers.\r\n\r\nThank you Statik, for being a top manufacturer and seller of great products. A\u2605\u2605\u2605\u2605\u2605 company."

Statik 5 star review on 6th November 2024

Darren Lingard

Statik 5 star review on 1st November 2024

Michael Barker

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great idea and would love it if they worked. Bought three 10 ft cords and 3 packs of usb-c and every single one of them is useless now because NONE of the three cords even lasted 10 minutes. I need to be reimbursed or given new products that work so I can change review to the 5 stars I'm sure the product deserves.”

Helpful Report

Posted 1 year ago

Hi, Maxwell! Someone from our team will reach out to you. Please check your inbox so we can help you resolve this.

Posted 1 year ago

“The Cables are not working in my I phone 12! The magnetic tops did at first but now they aren’t working either!! Can u help?”

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Posted 1 year ago

Hello, William! Kindly check your inbox so we can assist you. :)

Posted 1 year ago

“to date, after almost three months, I am still waiting for the ordered material...scandalous...to be mocked”

Helpful Report

Posted 1 year ago

Hello, Fabio! The delivery of your order was unsuccessful and the package was returned to us. Don't worry, we will help you receive your order. Please check your email for the confirmation email for your order.

Posted 1 year ago

“Il mio ordine non è mai arrivato. Quindi pessimo. Non ho avuto nemmeno il rimborso”

Helpful Report

Posted 1 year ago

Ciao Cristina! La consegna del tuo ordine non è riuscita perché le informazioni di spedizione non sono corrette. Ti invitiamo a controllare la tua casella di posta elettronica in modo che possiamo aiutarti a ricevere il tuo ordine.

Posted 1 year ago

“Purchased two magnetic charge cable this year, one broke at the usb connection and the second one stoppedcharging with a few weeks of use. Despite sending e mail to supplier i have received no feedback or assistance. Therefore i would not purchase any more products from STATIK.”

Helpful Report

Posted 1 year ago

Hello, Alan! One of our agents is already in touch with you. Please check your email so we can address your concern.

Posted 1 year ago

“This People Took My Money and Never Got My Order or Refund!!!, DONT BUY FROM THEM!!!.”

Helpful Report

Posted 1 year ago

Hi, Sylvester! The delivery of your order was unsuccessful. Don't worry, we already reshipped it. Please check your email for the confirmation email for your order.

Posted 1 year ago

“I placed 2 orders for over £160. When the first order arrived it was clear the 65W chargers were not universal as they only have 2 pins so will not work I'm the uk. Customer service said it was clear (from 1 small picture) despite it not being mentioned in writing, they gave me a 20% refund on the chargers. The 2nd order (placed 3 days after the first) did not arrive so again I contacted customer services, they advised there was an issue and they were sending the order again. At this point I asked for them to remove the 2 65W chargers from the order now that we know they will not work in the UK. They said they would ask the fulfilment team to see if this was possible. 2 weeks later I received confirmation that the order had shipped so I contacted them again to be told to refuse the order when it arrived. Surely 2 weeks was enough time to updat the order....When the order arrived it was not obvious who the package had come from so it was not refused, another £80 wasted! The reason for the 2 orders in the first place was that I upgraded from standard to pro cables, be warned that these cables are not compatible with each other, they have different connectors so if for example you use them for your mobile phone in different rooms, you need to remove the fiddly adapters each time which defeats the point of having convenient magnetic connectors. I also get an annoying message on my Samsung S21 to say the USB device is not supported everytime I plug it in using the Pro cable. Overall I have wasted money on the chargers I cannot use, the cables dont work correctly and are incompatible with their other connectors and the customer service has been terrible, I will not be recommending them, quite the opposite.”

Helpful Report

Posted 1 year ago

Hi, Nigel! We're sorry to hear that you had a less than satisfactory experience. One of our agents will contact you. Kindly check your email to resolve this.

Posted 1 year ago

“The cable doesn’t charge my phone more than half the time. Would give it 0 stars since it doesn’t preform its function. Company asked me to send a video to replace it rather than just sending me a return label. No thanks.”

Helpful Report

Posted 1 year ago

Hello, Peter! Someone from our team will get in touch with you. Please check your inbox so we can assist you.

Posted 1 year ago

“Stopped working after 3 days.”

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Posted 1 year ago

Helo, Martha! That shouldn't happened. Please check your email so we can help you rectify this issue.

Posted 1 year ago

“after almost two months of waiting, no response to my emails and a threat of proceedings. I received my two cables. the first one broke after 5 minutes. the second works correctly. given the price and the wait one would expect better service.”

Helpful Report

Posted 1 year ago

Hi, Je! We understand your frustration regarding this issue with your order, and we sincerely apologize for any inconvenience you may have experienced. We value your feedback and would like to address this situation promptly. Please check your email so we can help you. :)

Posted 1 year ago

“Terrible customer service. Items not sent, emails not answered. It was only after commenting on every social media post for a month that I finally got a response. Items finally sent and received 2 months later. Great concept but very cheaply made and I don’t expect them to last long.”

Helpful Report

Posted 1 year ago

Hello Lee! We sincerely apologize for the delay with shipping your order. Regrettably, due to an issue with our inventory management, we have encountered a delay in shipping your order. We sincerely apologize for any inconvenience this may have caused you. We're glad that you already received your order. Your satisfaction is of utmost importance to us, and we deeply appreciate your understanding and patience during this unexpected delay. Rest assured that we will work with our partner courier to serve our customers better and avoid shipping delays. If you need any help, please don't hesitate to reach out. Have a great day! :)

Posted 1 year ago

“The item has not arrived, it was ordered december 6.”

Helpful Report

Posted 1 year ago

Hello, Juan! We checked our system and it looks like the delivery was unsuccessful due to incorrect address. Please check your inbox so we can help you receive your order.

Posted 1 year ago

“Absolute rubbish very unreliable broke within the first day steer clear for your our sake”

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Posted 1 year ago

Hello, John! That shouldn't happened. Please check your email inbox so we can help you rectify this.

Posted 1 year ago

“Charging cable stopped working after a handful of uses, company made me submit numerous forms and explanations including a video of how it's not working. In the end they agreed to a replacement of the magnetic attachments only. This was confirmed several weeks ago and I still never received the replacement. Emailed to say that it may have been lost and been ignored ever since. PATHETIC PRODUCT, PATHETIC COMPANY, AVOID AT ALL COST.”

Helpful Report

Posted 1 year ago

Hi, Olesya! We have checked the tracking of your order and it looks like your package was stuck at the national sorting hub in your country. Don't worry! Kindly check your email so we can help you receive your replacement.

Posted 1 year ago

“They do not last for the 10 hours that they are advertised for and the. Voiced used to tell you when the battery is low is not audible when using the headphones. I would not recommend these”

Helpful Report

Posted 1 year ago

Hi, Clifton! We’re sorry to hear that the Statik Aktive Headphones has not lived up to your expectations. We take your feedback seriously and we're always improving our products and our service. Rest assured that we will continue to serve our customers better. Have a great day! :)

Posted 1 year ago

“While the product is great, well made and advertised good. The one issue I have been having is the connection between the iPhone piece that goes int the phone and the magnetic cable. It is very sensitive and goes between charging and not charging even if you pick up the phone to look at it. I have email support and have not heard from them and I have also reached out on facebook and instagram. I would not recommend it based on their customer service.”

Helpful Report

Posted 1 year ago

Hi, Jerry! One of our agents is already in touch with you. Please reply to the email sent to you on 2/19/2024 so we can help you resolve this.

Posted 1 year ago

“Cables not working properly. Bought 4, 2 of them you can’t move the device because it stops charging, the other magnet came off the charging tip. Contacted customer service multiple times. With only one response and issue was not resolved. Very disappointing”

Helpful Report

Posted 1 year ago

Hello, Alfonso! Don't worry, one of our agents will get in touch with you to help. Kindly check your email.

Posted 1 year ago

“These cords are AWFUL! The magnets aren't strong enough to hold the plug in place. Somehow, I ended up with 3. May have been my fault as the site was a bit confusing. I would like to return the 2 I haven't opened. PLEASE!”

Helpful Report

Posted 1 year ago

Hey, Karol! Thank you for reaching out. Please check your email so can help you with this.

Posted 1 year ago

“My advice? Dont deal with this company! Their customer service is virtually non existant, all computerised so once your order is in thats it, no changes or amendements possible despite emailing 5 minutes after order placed, kept stalling me and then once it shipped about 3 weeks later they then said couldnt be altered! Didnt even offer to send other items free of postage due to their inefficiency. I will NEVER deal with Statik again, very very poor.”

Helpful Report

Posted 1 year ago

Hi, Janet! One of our customers attended to the issue you had with your order. A refund was already issued. We look forward to continuing to provide you with exceptional products and service.    Your satisfaction is our utmost priority.

Posted 1 year ago

“I have purchased 2 charging cords a black one and a glow one. The black one won’t charge my iPhone so I purchased one of your charging blocks. That took a month to get and the blue light is on but it still won’t charge my phone. The blue glow one worked really good for a while then stopped working it’s like it has a short if I mess with the cord it works for a bit but then goes off. I have tried to message you but that hasn’t worked and you don’t have a phone number. If I could just talk to someone that would help. So 2 cords that I can’t use. ☹️”

Helpful Report

Posted 1 year ago

Hello, Marsha! That shouldn't happened. Kindly check your email so we can help you rectify the issue.

Posted 1 year ago

Statik is rated 3.2 based on 1,908 reviews