Staysure Reviews

4.3 Rating 684 Reviews
83 %
of reviewers recommend Staysure
4.3
Based on 684 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Cruising insurance was priced competitively. Insurance was booked online and it was plain and simple to do. Fortunately I have never made a claim so cannot comment further.
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Posted 4 days ago
Clear and simple instructions with a fast resolution 😀
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Posted 4 days ago
This was my first time of using Staysure, but this will my first port of call on all future insurance policies, So easy and straightforward on the website, a very fast and efficient service.
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Posted 4 days ago
Our existing Annual Multi Trip travel insurance with Staysure was due to expire on the 31st May. Our replacement policy needed to be amended to cover our existing declared medical conditions, our age increases and an alteration to a prescribed medication. We contacted the UK customer contact centre and after we explained our required amended details, whilst we needed to increase our required annual payment we were pleased to have only a small increase in our annual payment.
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Posted 4 days ago
All choices clearly explained
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Posted 4 days ago
Very competitive price for over 70s. I was also able to get insurance cover, even though I won’t be going till May next year. Very helpful staff. Have used Staysure over the years and no problems.
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Posted 4 days ago
The lady that helped me was very helpful and professional and also very patient with me explaining things
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Posted 4 days ago
Staff were very helpful and the prices for holiday insurance was very good will recommend to family and friends
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Posted 4 days ago
Excellent service. Answered phone promptly.Very professional and helpful.
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Posted 4 days ago
Person who went through the quote with me was very helpful and took time explain and research something I wanted to understand.
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Posted 5 days ago
I booked my insurance on line as I always use Staysure and have used them a lot and all my details are already on their system. All I have to do is update with any amendments necessary
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Posted 5 days ago
Clear information Answered my questions Gave me options
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Posted 5 days ago
Lee was extremely helpful & reassuring. He made the process of sorting out an insurance policy for me easy & kept me well informed at all times His telephone manner was delightful. What a great guy ☺️ !! Thank you Lee
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Posted 5 days ago
I had several health issues in the past, which have all been dealt with even though you have to declare them. This last 12 months I had an issue with bowel cancer. I declared this thinking that would prevent me obtaining travel insurance. Needless to say, I was able to obtain travel insurance at a reasonable price from Staysure. We will stay with Staysure in the future without comparing with other companies.
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Posted 5 days ago
Very happy with the service over the phone and quote. Lady friendly and helpful.
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Posted 5 days ago
Price was quite high but the service was very good, staff very friendly
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Posted 5 days ago
Very good service with clear explanation of my policy
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Posted 5 days ago
The person I spoke to went through all the questions thoroughly with me and very helpful with myself and partners medical history and we are very pleased with the cost of our cover.
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Posted 5 days ago
Very clear conversation about the policy and it’s terms
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Posted 6 days ago
A really easy step by step way to get the right holiday insurance . Everything explained really well and then options and choices were left to us once we had all the information and knowledge . Would definitely insure again with Staysure . Thank you
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Posted 6 days ago
Staysure is rated 4.3 based on 684 reviews