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Staysure Reviews

4.5 Rating 2,282 Reviews
90 %
of reviewers recommend Staysure
4.5
Based on 2,282 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Staysure 1 star review on 13th June 2025
Leroy
Staysure 5 star review on 7th May 2025
Stuart Crook
Staysure 5 star review on 23rd April 2025
James Campbell
Staysure 5 star review on 15th April 2025
Howard
Staysure 5 star review on 15th April 2025
Howard
Staysure 1 star review on 26th November 2024
S Wilks
Anonymous
Anonymous  // 01/01/2019
My second time using Staysure, the customer service person was very helpful and price was good. Thank you
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Posted 1 year ago
Very quick, efficient, friendly call and transaction satisfactorily completed..
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Posted 1 year ago
system easy to use, price reasonable, but when i phoned to change something i was on hold for 25 minutes.
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Posted 1 year ago
I have used staysure for the first time, I used the online service to order travel insurance, the process was easy and the price was reasonable.
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Posted 1 year ago
The intro when phoning is too long, I nearly hung up. People don't need to hear so much information prior to speaking to someone. Only used them because company was recommended to me. Once I got through, friendly and efficient.
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Posted 1 year ago
Used you every year but still had to answer hundreds of questions. you don't have any details of me being a previous customer when I was asked to confirm being a former customer.
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Posted 1 year ago
Peace of mind that we are properly covered for our travels
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Posted 1 year ago
All went well in rebooking.Validation Cdrtificate now arrived.
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Posted 1 year ago
Very quick and easy online service, excellent prices too
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Posted 1 year ago
Simple easy to follow and use application process online
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Posted 1 year ago
Information on policies easy to understand, cover clearly explained and prompt annual reminders. I have yet to make a claim so can’t speak to how that is handled otherwise would have rated it a five!
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Posted 1 year ago
Every simple and fine would have been 5 stars but after taking out the policy got an email with a new quote, so just hoping the policy I have printed off if ok
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Posted 1 year ago
I rang to speak to a staff member but couldn’t understand a word she was saying so I did it online
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Posted 1 year ago
Happy to get my travel insurance with Staysure, especially because of my 20 % discount code.
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Posted 1 year ago
Clear , straightforward service regarding policy renewal Staff courteous and friendly Renewal quote came very reasonable and prompt
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Posted 1 year ago
Site easy to navigate & quote came in very quickly. Reasonable prices.
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Posted 1 year ago
Quick, simple to use, & a really good price!
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Posted 1 year ago
Easy to communicate my needs and was listens too. A little expensive!
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Posted 1 year ago
Quick to get info needed
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Posted 1 year ago
I found the website a bit difficult to navigate as it didn’t immediately answer my question. However, when I spoke to someone on the phone, the problem was explained and solved.
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Posted 1 year ago
Staysure is rated 4.5 based on 2,282 reviews