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Staysure Reviews

4.5 Rating 2,291 Reviews
91 %
of reviewers recommend Staysure
4.5
Based on 2,291 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Staysure 1 star review on 13th June 2025
Leroy
Staysure 5 star review on 7th May 2025
Stuart Crook
Staysure 5 star review on 23rd April 2025
James Campbell
Staysure 5 star review on 15th April 2025
Howard
Staysure 5 star review on 15th April 2025
Howard
Staysure 1 star review on 26th November 2024
S Wilks
Anonymous
Anonymous  // 01/01/2019
Easy process to set up. Hope to never have to claim, so not my experience yet, but so far so good
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Posted 1 year ago
very efficient and helpful staff member. good value policy for over 70 of age.
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Posted 1 year ago
Website easy to navigate. Unable to alter 1 comment about medication- not new, simply over 6 months since Px - unless I cancelled and renewed. It is accurate so I left it. Looks after over 70’s very well.
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Posted 1 year ago
A no brainer for us over 80s. Website clear, only minor gripe was that to change my payment method online I had to complete the renewal process and pay slightly early, I could not see any other method for changing payment details in advance of renewal.
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Posted 1 year ago
Fairly easy to complete the questionnaire, the only difficulty was getting my husband health problems down (probably because I thought that they didn’t as health questions) But apart from that it was a quite easy, so would recommend them to anyone who need over 70’s travel insurance.
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Posted 1 year ago
Very helpful agents but some stupid questions
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Posted 1 year ago
Simple to use to request a quote. Once done very informative and easy to understand. Good rates. Can recommend.
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Posted 1 year ago
Very good range of products at competitive prices. Really liked the monthly payments scheme too. However, I could not remove the Ski Holiday Cover which I will never use.
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Posted 1 year ago
Had to wait 20 mins before I was put through to an Advisor. After that could not fault anything, Friendly professional informative Assistant.
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Posted 1 year ago
Easy to use online but of course the really important part is not the signing up but what happens if you need to claim...hopefully this won't be needed!!
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Posted 1 year ago
Had no problem getting and paying for my wife travel insurance very friendly staff
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Posted 1 year ago
Simple online application. Previous information stored. Competitive price. Good previous experience but have not had to claim ever so only 4 stars!
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Posted 1 year ago
Very friendly and extremely helpful person. Automation not so good as it would not accept my card no for some reason, so had to be done verbally. Too long hesitation between instructions so maybe I was too impatient.
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Posted 1 year ago
Price was better than most. Delivery was excellent. Customer service was great. Answered all my questions, good explanation on all concerned issues. Verified the details and was engaging throughout. I recommend.
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Posted 1 year ago
Helpful team. Not too expensive. Friendly.
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Posted 1 year ago
This is my second year with stay sure
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Posted 1 year ago
Easy to navigate website and prices are fair
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Posted 1 year ago
Product appears goood and web site was relatively easy to navigate.
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Posted 1 year ago
Efficient and fairly easy system to use to get your annual travel insurance
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Posted 1 year ago
Was quick and easy to arrange but I did have trouble with the touch of the questions being so close together that I kept touching the wrong answer and had to keep going back - I eventually got it all right but wanted to mention to the young designers if the format please give a bigger gap! Older fingers have more trouble! But overall pleased with the plan I chose!
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Posted 1 year ago
Staysure is rated 4.5 based on 2,291 reviews