Login
Start Free Trial Are you a business? Click Here

Staysure Reviews

4.6 Rating 2,730 Reviews
91 %
of reviewers recommend Staysure
4.6
Based on 2,730 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

Write Your review

Staysure 1 star review on 13th June 2025
Leroy
Staysure 5 star review on 7th May 2025
Stuart Crook
Staysure 5 star review on 23rd April 2025
James Campbell
Staysure 5 star review on 15th April 2025
Howard
Staysure 5 star review on 15th April 2025
Howard
Staysure 1 star review on 26th November 2024
S Wilks
Anonymous
Anonymous  // 01/01/2019
I waited an hour plus on the phone to renew my policy, which frankly is absolutely ridiculous. Who in their right mind would spend £800 + for this privilege? However eventually when I got through ( having lost the will to live) the lady was incredibly helpful.
Helpful Report
Posted 1 month ago
Reasonably easy to get through to person to help. Very pleasant lady, with a sense of humour. My problem took
Helpful Report
Posted 1 month ago
Very helpful and explained everything I need to know
Helpful Report
Posted 1 month ago
The customer service lady whomI spoke was lovely and very helpful.
Helpful Report
Posted 1 month ago
Staff very helpful and explained everything clearly
Helpful Report
Posted 1 month ago
the lady that i spoke to was very helpful,and took the time to go through everything i asked her.hopefully,she will get a star.thanks.
Helpful Report
Posted 1 month ago
Very user friendly website, but disappointed with the European cover. I took out an annual cover and assumed it would cover most of Europe, or at least the holiday destinations. I downloaded the documents and by chance glimpsed the validation certificate and noticed the main holiday destinations are excluded, Spain, Greece, Malta etc. this should be made clear at the start.
Helpful Report
Posted 1 month ago
You gave me all the cover I needed
Helpful Report
Posted 1 month ago
It is a very efficient company, it is a must for older people and the advisor Nighat was most helpful.
Helpful Report
Posted 1 month ago
Stay sure website is simple to use and takes you through signing up for insurance quickly and clearly. I believe it’s value for money. The only reason I didn’t give 5 stars, is because I have no experience emergency contacting or of claims process.
Helpful Report
Posted 1 month ago
I was able to do all I wanted easily on line .Happy with the quote.
Helpful Report
Posted 1 month ago
Easy to set up and seems the Top insurance for holidays.
Helpful Report
Posted 1 month ago
Very easy site to navigate,clear and concise information and quick to complete request.I would definitely recommend.
Helpful Report
Posted 1 month ago
A pleasant and helpful agent (Kiera). The renewal process was quick and easy. My auto renewal had failed because my replacement card was not registered! I discovered that in these circumstances you can only alter bank card details when you pay for your renewal with your new card. It is then logged for next year’s auto renewal.
Helpful Report
Posted 1 month ago
The renewal process was quick and easy as the staysure rep was very polite and informative
Helpful Report
Posted 1 month ago
My claim experience was smoothly handled with quick resolution.
Helpful Report
Posted 1 month ago
They seemed to cope well with recording health conditions
Helpful Report
Posted 1 month ago
Fairly straightforward questionnaire, but very detailed medical questions, probably because of my medical history and age (84). Fortunately, insurance was agreed with no problems.
Helpful Report
Posted 1 month ago
Very good communication. Also phoned to check what I needed to do about updating them about further treatment. Very quick response and helpful staff.
Helpful Report
Posted 1 month ago
Very easy to complete form and reasonable price for cover I need for my holiday. No fuss and happy with choice of cover I have taken out.
Helpful Report
Posted 1 month ago
Staysure is rated 4.6 based on 2,730 reviews