Staysure Reviews

4.1 Rating 518 Reviews
79 %
of reviewers recommend Staysure
4.1
Based on 518 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

Write Your review

Tell us how Staysure made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Very happy with arranging holiday insurance with Staysure. Everything was explained and I was not left confused or unsure about what was being offered.
Helpful Report
Posted 4 days ago
Very helpful and efficient telephone handler and a very competative price.
Helpful Report
Posted 4 days ago
Quick to get info needed
Helpful Report
Posted 4 days ago
Good choice, Great price, very easy to use website
Helpful Report
Posted 4 days ago
Avery helpful young man called Caleb sorted out my insurance in a friendly and professional manner. As I am 80 this was just what I needed. I did not feel the need to seek out other quotes as I felt Staysure was fair. Thank you, I will now be able to enjoy my holiday. ANN
Helpful Report
Posted 4 days ago
Most helpful member of staff who dealt with my request in a polite and professional manner .
Helpful Report
Posted 4 days ago
I found the website a bit difficult to navigate as it didn’t immediately answer my question. However, when I spoke to someone on the phone, the problem was explained and solved.
Helpful Report
Posted 5 days ago
Very helpful and knowledgeable.
Helpful Report
Posted 5 days ago
Handled efficiently and pleasantly. Price was competitive.
Helpful Report
Posted 5 days ago
Helpful staff, easy to access help and information, all queries sorted out quickly and professionally.
Helpful Report
Posted 5 days ago
Very efficient service and helpful
Helpful Report
Posted 5 days ago
Making amendments to my renewal policy was extremely easy . The assistant went through any options that I might like to add . Covering various options, very helpful
Helpful Report
Posted 5 days ago
Found them very helpful.
Helpful Report
Posted 5 days ago
It’s a large weight of my mind, knowing everything is covered when I am away,, knowing that Staysure will attend to all my needs, and not argue .
Helpful Report
Posted 5 days ago
Customer service were extremely helpful as I was having issues on line
Helpful Report
Posted 5 days ago
My wife and I are both having medical treatment at present and I was concerned about getting travel insurance. I liked the StaySure advertisement - that's a beautiful suit - so thought I would try them. I had no problem entering our medical issues and the resultant quotation was LESS than I had been paying at a general travel insurance provider.
Helpful Report
Posted 5 days ago
Travel insurance information very clear and concise and easy to book.
Helpful Report
Posted 5 days ago
I had issues with the website - not enough prompts to disclose medical treatments not specified in the dropdown menu, a glitch in the autofill that showed an incorrect age which could not be altered. Also one medical treatment successfully concluded a year ago was enough to double the prospective premium - and not declaring it would have invalidated any claim. On the other hand, it was relatively easy to speak to someone and there was no quibble about refunding the premium I had already purchased.
Helpful Report
Posted 5 days ago
No problem,very helpfull, good price.Great
Helpful Report
Posted 5 days ago
Staysure as usual was a very easy process on line to get Travel insurance sorted. I have used them on previous adventures and found them an excellent service.
Helpful Report
Posted 5 days ago
Staysure is rated 4.1 based on 518 reviews