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Steel Lighting Co. Reviews

4.7 Rating 315 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service as usual and very satisfied with the lights received
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Posted 1 year ago
We’ve not yet installed the matte black Redondo exterior light fixture on our new garage, but I can say that the quality appears to be excellent and I am anxious to see it in place when the electrician is finally available! It was delivered more quickly than we anticipated, to our great pleasure, so we are ready whenever he is able to come.
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Posted 1 year ago
Very nice lights, they added a nice touch to my newly constructed office/man cave.
Steel Lighting Co. 5 star review on 28th July 2023 Steel Lighting Co. 5 star review on 28th July 2023
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Posted 1 year ago
Super great experience with customer service in addition to receiving the product very rapidly, plus it looks so nice. I messed up my order and realized it when I received the package (black vs matte black). Cecilia and team helped me correct it and got the item replaced in no time. Will order from Steel again !
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Posted 1 year ago
Light Looks great and USA made is VERY important! I don't like that to go from 16" gooseneck to 23" gooseneck you get extension tube instead of a longer one piece. You can see the joint and if you need to adjust level it can separate there as NOT tapered thread and no way to loosen Goosneck to adjust without scratching paint. Should have a hex or flats near Flange NPT and be all one piece!
Steel Lighting Co. 5 star review on 22nd July 2023 Steel Lighting Co. 5 star review on 22nd July 2023
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Posted 1 year ago
Gooseneck threads were poorly machined resulting in difficult/impossible assembly. Contact customer service who was quick to respond with new parts. New part required cleaning before assembly.
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Posted 1 year ago
I was very impressed with the quality. I hate junk but these did not disappoint.
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Posted 1 year ago
Super fast fulfillment with free freight to boot. Bought one to check design and quality for multiple head commercial installation. Its a go and I'm ordering 3 more fixtures.
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Posted 1 year ago
My light arrived wonderfully packaged. There were no assembly instructions included but I was able to find videos on your website. The light is very high quality and looks beautiful above my garage door!
Steel Lighting Co. 5 star review on 14th July 2023
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Posted 1 year ago
I haven’t put it up yet but it arrived promptly looks well made. The YouTube video to wire light sensor is helpful
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Posted 1 year ago
We are very pleased with the lights we ordered from Steel Lighting Co. Thelights were well made and we were glad to be able to get a quality product made in America. Additionally, the customer service was great. We had questions as to what/how to order online and the person we spoke with on the phone was patient and knowledgeable.
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Posted 1 year ago
Beautiful, sturdy, well made lights! Very happy so we purchased another one just like it.
Steel Lighting Co. 5 star review on 3rd July 2023
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Posted 1 year ago
Very Happy with our Lights! Thank You!
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Posted 1 year ago
What a pleasure to deal with such a professional company. So prompt and courteous and the most beautiful quality items. I would for sure use this company again. Bev
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Posted 1 year ago
This purchase was my first experience with the company. I wish I had learned of your products long ago. Order process was very easy and my initial ordering errors were easily and pleasantly corrected by your customer service representative. The fixture arrived in excellent condition very rapidly and is now installed and operable. An exceptional product at a very reasonable price. Many thanks.
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Posted 1 year ago
The product is of very high quality and installation was straight forward. In the future the four inch electrical box should be a mandatory inclusion as such a box with four mounting holes is not a common item in most electrical supply stores.
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Posted 1 year ago
really like the gardenia barn lights. very nicely made, and I thought a very good value. very good service, I received the lights within just a few days of ordering.
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Posted 1 year ago
Absolutely easy ordering process and received the light in perfect condition within 2 days.
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Posted 2 years ago
Would prefer the hardware to be black screws,rather than the chrome ones given. Happy with the light fictures.
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Posted 2 years ago
The lights I purchased look great, but customer service was AWFUL! I left SEVERAL messages over 2 days, as I had questions about some of the lights before making my purchase, and NEVER got a call back. So I did not purchase as many as I would have and bought them elsewhere.
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Posted 2 years ago
Steel Lighting Co. is rated 4.7 based on 315 reviews