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Steel Lighting Co. Reviews

4.7 Rating 315 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Write Your review

Stood behind their products Very impressive customer service
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Posted 8 months ago
As so many reviews mention these lights are top quality in build and looks along with excellent customer service. I ordered 3 16" Gardena's for the garage doors and one 14" Topanga for the garage entry door. I recevied the wrong arm attachment for the Topanga and customer service responded quickly and mailed the correct arm in two days. This was a new build, so when installing a few months later I had issues with the set screws provided and the same quick response and two day shipping. The best! Cecelia took care of me both times. Not much else to say. See the pic attached. Anyone who visits comment on them. Highly recommend Steel Lighting.
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Posted 8 months ago
Appreciate a high standard of business and product here. Pride shows! Quick and positive response in my email inquiry. Gardena light looks fabulous! Easy to install. I'll be ordering more. Thank you! Jim and Dena Ward
Steel Lighting Co. 5 star review on 6th September 2024
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Posted 8 months ago
Exterior lights were delivered just fine, and in good condition.....I'll add more review after we install them in the next few weeks
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Posted 9 months ago
These fixtures are very well made and the proportions are just right.
Steel Lighting Co. 5 star review on 10th July 2024
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Posted 10 months ago
As a general contractor I am always leary of ordering light fixtures online. The fixtures I ordered are amazing. They are better quality than similar fixtures that are three times the price.
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Posted 10 months ago
Dear Thomas,Thank you so much for your excellent 5-star rating of Steel Lighting Co. We greatly appreciate your feedback and are thrilled to hear that the fixtures you ordered exceeded your expectations. We understand your initial concern as a general contractor when ordering light fixtures online, but we are delighted that you found our products amazing. It is satisfying to know that our fixtures not only meet but surpass the quality of similar items that are priced significantly higher. We take pride in offering exceptional products at a reasonable price, and your comment reinforces our commitment to delivering top-notch lighting solutions. Thank you once again for choosing Steel Lighting Co. We look forward to serving you in the future and providing you with more outstanding fixtures that will continue to impress. Best regards, Steel Lighting Co.
Posted 10 months ago
Good morning, everything went very well. excellent delivery service, in a very good time. Very good packaging. Excellent quality product, it's what I was looking for and I'm really happy with the product. It remains to be seen how it will behave in winter... THANK YOU
Steel Lighting Co. 5 star review on 2nd July 2024
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Posted 10 months ago
We are building a large barndominium. We needed dozens of lights. We had already been through other companies and found the quality and customer service lacking. We sent all the other lights back to the various companies and ordered 100% Steel Lighting Co. Products. They shipped quickly, were great on customer service and the product is beautiful! We have a massive new build project here but companies like Steel Lighting Co. make the process so much easier. We won't order from onyone else!
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Posted 11 months ago
We recently purchased three of the gooseneck Gardena lights for our new garage. My order totaled over $500, but I found out about the discount after submitting payment. A quick email to the customer service, and Cecilia promptly refunded my the $20. WOW! Real honest to God customer service! The lights were installed today, and are SO SPECTACULAR that I immediately went back on the site and bought two more for an existing outbuilding. The quality is just superb. These lights are truly stellar. And again, fantastic customer service. TOP NOTCH quality product, and staff who are attentive and responsive? You simply cannot lose buying from Steel Lighting Company! DO IT!
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Posted 11 months ago
Very easy to navigate website. Upgrade options and suggestions clearly explained. Great automated communication and quick standard shipping.
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Posted 11 months ago
Purchased and installed quite a few of these lights and we love them. The powder coating is holding up in a very harsh saltwater environment. They look awesome day or night!
Steel Lighting Co. 5 star review on 27th May 2024
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Posted 1 year ago
as usual, everything was perfect. the lights arrived quickly and in perfect shape. once installed the customer was thrilled with both the look and quality. i love Steel Lighting Co.
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Posted 1 year ago
Dear Robert,Thank you so much for your fantastic 5-star rating of Steel Lighting Co.! We greatly appreciate your support and are thrilled to hear that you are satisfied with our products. As usual, it brings us immense joy to know that everything was perfect with your recent order. Our team always strives to deliver products promptly and in pristine condition, so we're delighted that you received your lights quickly and in perfect shape. We are overjoyed to hear that our lights exceeded your expectations once installed. Seeing our customers thrilled with both the look and quality of our products is what motivates us to keep providing the best lighting solutions out there. Thank you again for your kind words and for choosing Steel Lighting Co. It's customers like you who make our job so fulfilling. We truly appreciate your support! Best regards, Steel Lighting Co
Posted 1 year ago
Beautiful lamp.
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Posted 1 year ago
These lights are not yet installed,but if there are as good as the previously installed light on our other garage they will be a fine upgrade.
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Posted 1 year ago
Purchased 3 Gardena lamps and 1 Topanga lamp. Received incorrect arm for the Topanga and customer service was fantastic! Shipped out the correct arm next day. Really nice lamps! Will attach photos when house build is completed.
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Posted 1 year ago
My Steel Lighting 23" Barn Light met all expectation. Great quality piece.
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Posted 1 year ago
The quality of the product is very high - the packaging was on point and thoroughly protected the lamp shade. Definitely recommend! We'll probably order a 2nd once we're ready to replace our other light fixture in the kitchen!
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Posted 1 year ago
As always the quality is a cut above the rest.
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Posted 1 year ago
We were very pleased with the quality of our lights. My husband is an electrician and he said that they were some of the highest quality fixtures that he has installed. We had an issue with one of our stems and the company quickly responded by sending us a new stem within two days after we made our complaint.
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Posted 1 year ago
Lights were perfect! Exactly what my customer wanted.
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Posted 1 year ago
Steel Lighting Co. is rated 4.7 based on 315 reviews