Steel Lighting Co. Reviews

Name: Steel Lighting Co.
Address: 10711 Chandler Blvd., North Hollywood, California
Rating: 4.65

4.7 Rating 315 Reviews

90 %

of reviewers recommend Steel Lighting Co.

4.7

Based on 315 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Steel Lighting Co. 5 star review on 21st May 2025

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It appears that I ordered the wrong quantity on the first try and had to add one more fixtures immediately after and some kind of way I received 3 of one style and one of another style. 3 short arms and one longer style. I will keep them and install the one longer arm one and install by itself in a different location”

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Posted 1 year ago

“We will order more. Very happy with our lights”

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Posted 1 year ago

“The lights are amazing quality and absolutely beautiful at night!!!”

Steel Lighting Co. 5 star review on 15th December 2023

Helpful Report

Posted 1 year ago

“Claire and I like the lights. I have installed them and they look great. We do have issues with the service. We left a detailed phone message regarding needing some help with the installation, as well as a follow-up email with a photo and another message asking for some help with the installation. No reply.”

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Posted 1 year ago

“I bought more than one light I bought 11! Still waiting for someone to help me with install questions which I’ve called multiple times and I’m tired of calling and leaving a message and no one calling me back. I didn’t miss one call from Cecelia but I tried to call back and of course the answering machine so so far not very impressed. The lights looked nice but that’s about it.”

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Posted 1 year ago

“Worthy purchase Highest quality. Every piece, down to the strapping tape on the box is premium. The lamp is well engineered and will outlast the house. We bought our first via Amazon. We were so impressed that we went to their website to buy nine more. Once l install all of these, we will get more.”

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Posted 1 year ago

“The light is exactly what I was looking for, looks great on my barn. The bulb that was purchased arrived broken and within less than a week a replacement arrived, great customer service”

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Posted 1 year ago

“Quality light that was shipped quick. Very happy.”

Steel Lighting Co. 5 star review on 2nd December 2023

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Posted 1 year ago

“Good quality lights.”

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Posted 1 year ago

“Love the lights but find your customer service greatly lacking.....2 emails and 2 phone call to you folks and NO REPLY......what's up with that????????”

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Posted 1 year ago

“The barn style light we purchased was perfect for our new building. The color matched our trim color perfectly. The light works just as advertised and expected. It was also very nice to buy a product made in the USA!”

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Posted 1 year ago

“Efficient, quick service. Great quality product (Westwood pendants)”

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Posted 1 year ago

“Very helpful when placing the order and great customer service. One box came in damaged and I emailed customer service and let them know what we were missing. They followed up right away and sent out the missing pieces. Very pleasant and easy to deal with and took care of the issue right away. I would purchase from this company again.”

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Posted 1 year ago

“Excellent customer service! My lights were delivered way quicker than expected. When I was installing my lights, I had a slight issue and had to contact Steel Lighting Co. The service received was top notch! I will continue to support this company whenever I can!”

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Posted 1 year ago

“First, your products are very well made. I was very satisfied with how easy it was to order a replacement part and how quickly it was delivered.”

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Posted 1 year ago

“Lights are spot on!”

Steel Lighting Co. 5 star review on 27th October 2023

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Posted 1 year ago

“We love them. Our electrician was very impressed with the quality. The lights are in a new vacation barndaminium. We will share pictures when all complete. Thank You Pam Sander”

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Posted 1 year ago

“Received a damaged light that customer service took care of completely. The lights look and work great. I’m very pleased.”

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Posted 1 year ago

“Installed a week ago. They seem to be of good quality, time will tell how they hold up to the elements. Style / look is exactly what we were looking for. Shipping with faster than expected and they were well packaged.”

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Posted 1 year ago

“Very pleased with the light, wish I could include a photo of what I did. I used a discarded "Crab Pot coiler" from a fishing vessel I worked on in the Bearing Sea as a base for the light. I added 6 feet of 4" pipe to give height. Anyway, the light is awesome.”

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Posted 1 year ago

Steel Lighting Co. is rated 4.7 based on 315 reviews