“These are fantastic quality labels. I had a little bit of difficulty with the website accepting my .SVG files but the .PDF versions were accepted easily.
A great price and the labels were manufactured quickly and delivered securely by DPD.
Great Job!”
“First order with this company for labels. Very helpful as I am not great with artwork. The labels have arrived and are so much better than from a company I previously purchased from. The website is easy to order from and if you are just starting a brand small quantities are not mega expensive. Have just placed a second order and hope to order much more in future.”
This client ordered 85mm x 55mm labels. They designed them online using the 85mm x 55mm template.
We produced labels at 85mm x 55mm as specified and dispatched them within 2 working days.
We get a 1* review for that service and the client expected us to cover the costs of a reprint at a different size that we had no idea about.
It's simply ridiculous.
“I received an email to review the article even before the goods arrived, but I want to review it anyway because it was a really bad experience, I can't review the quality just because I haven't received the products yet but the service. i ordered my 30 stikers on january 27th and today april 10th still nothing i received, there have been problems upon problems so i would not recommend this web site.”
This is the thanks we receive for letting the client know that they had a spelling mistake in their artwork after we had printed it, before sending it out. We then waited for new artwork to be sent and to reprint (free of charge), which the client seemed to have a delay in supplying.
So, in essence, the client gave us a 1* review for going above and beyond our usual service. We hope she uses a new supplier in the future, maybe one in her own country so we also don't have to send it, especially at our extra cost.
“Super quality and exactly what I wanted. I sent the guys a particularly complicated order and they were able to sort everything out and we are thrilled with the outcome!!”
“I've used Stickythings quite a few times for my new business and every time I have an issue or a question the staff are only too happy to help. Thank you! Labels are perfect for what I need........”
“Sorry to say that we were really disappointed with the stickers. Cheap looking with a cheap ‘graph paper’ appearance to the backing paper. Won’t be using. Better luck next time hopefully!”
We sell labels, not backing paper.
If you required high "quality backing paper", whatever that actually is, you should have told us first.
The vinyl we use is the best available on the market. We've been using it for over 10 years. This is the first time out of over 40,000+ orders that someone has ever questioned, let alone rated our products on the backing paper to labels.
Obviously everyones entitled to an opinion. Here's a fact through, the backing paper is kraft lay-flat backing paper purposely created to stay flat whilst heated when printing printing. It has a wax backing so that labels peel off easily. It's far superior to any other backing papers we have encountered in 20 years in the industry.
What you've essentially done is review the packaging your product came on, not the actual label itself. If the quality was poor, that would be because your artwork was poor, not the quality of print, because as you can see in all the photos of other reviews, our quality is excellent.
