Stowfly Reviews

Name: Stowfly
Rating: 4.75

4.8 Rating 442 Reviews

95 %

of reviewers recommend Stowfly

Company Reviews

Metrics

4.8

Based on 442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very helpful and convenient! Five stars.”

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Posted 1 year ago

“Convenient to use while traveling to a city or away from your home city.”

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Posted 1 year ago

“Friendly pickup, very fast”

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Posted 1 year ago

“So far, it has been super seamless. Received a notification, and boom! picked up. Sweet and easy”

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Posted 1 year ago

“Don't use this service. I had two packages from different companies that showed up and everything was fine. However, the third package never arrived, and Stowfly took no responsibility. The location could never find it, despite massive efforts on my part, even searching nearby buildings. USPS said it was delivered and washed their hands of it too, after investigation. Stowfly suggested they could help, but I sent dozens of emails to them over 6 months or so. Every time they said they would send it to their insurance team or similar, and I wouldn't hear from them for a month or two, only continuing the discussion when I finally prompted them again. Essentially they are a scam, and I am certain have absolutely no intention of helping anyone if anything goes wrong. Stowfly even lied, stating that the owners of the store had gone to the building next door to see if the package was there. The owners are legendarily grumpy, and would absolutely never do anything of the sort. It is a locked residential building anyway, and I had to wait an hour for someone to come out of it so that I could even check for the package. No way the convenience store people did that. Their care factor is zero, but probably still higher than Stowfly's. Avoid this company and find another way of sorting it your packages. I am the one who lost money, and didn't get my goods, and despite Stowfly supposedly having insurance, they simply washed their hands of any responsibility, as did everyone else. I'm sure Stowfly will reply, making a show of how I could contact them for some resolution, but I am long past believing anything that they say.”

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Posted 1 year ago

“A smooth pickup, and the shopkeeper was very professional and kind. He even helped me open the package in the store when I asked for help. I would recommend using this Stowfly location!”

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Posted 1 year ago

“Great experience! It’s great no longer having to worry about porch pirates. Have recommended it to everyone.”

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Posted 1 year ago

“Pickup was easy and pleasant! My packages had been getting stolen in my building and stowfly has been a great solution”

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Posted 1 year ago

“Very convenient. Great for visitors. Delivery notification super quick.”

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Posted 1 year ago

“If you don't have a safe or easy way to accept packages at home, this is a great option. All my packages have been shipped to the location safely. I just wished that I got a notification sooner when packages arrive (right now, I get emails between 1-2 days after they received it).”

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Posted 1 year ago

“Very convenient and secure. Trusted way to receive packages without them getting stolen.”

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Posted 1 year ago

“Quick and easy! Had no issues.”

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Posted 1 year ago

“Store people were very friendly, but there is no notification of when packages are delivered.”

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Posted 1 year ago

“Incredibly responsive and easy to use, I would definitely recommend them”

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Posted 1 year ago

“I am glad that there's such a service available where I can receive packages with ease. Highly reccomend!”

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Posted 1 year ago

“Great service and customer service was really good! Highly recommend using them”

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Posted 1 year ago

“Very easy package pickup. The process was quick but still felt secure.”

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Posted 1 year ago

“Great service and had a wonderful experience with customer support, and local pickup partner. Will definitely recommend to locals as well as visitors.”

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Posted 1 year ago

“Finally able to receive a package in NYC!!”

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Posted 1 year ago

“Love it! I live in a building that isn’t secure, so I always get my packages sent to Pegasus, which uses stowfly. Always reliable and easy to pick up”

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Posted 1 year ago

Stowfly is rated 4.8 based on 442 reviews