Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.73

4.7 Rating 7,589 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,589 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 4th November 2025

5277

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order of, what I call, the Christmas cactus, and immediately potted the starters within a couple hours of receiving them. They are thriving and looking amazing. I'm excited to order some other succulents but am in the middle of a move so I'll wait until I'm settled. Excellent little plants, healthy and perfect! Thank you so much!”

Succulents Depot 5 star review on 15th May 2025

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Posted 5 months ago

“My plants arrived much quicker than I expected. Everything was packaged with such care, so as to have very little plant shock and/or damage to the plants. The plants were healthy and happy upon arrival and are thriving! Great shop. Beautiful & healthy plants.”

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Posted 5 months ago

“The plants are very pretty, but the packaging was not good; the plants arrived outside the substrate.”

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Posted 5 months ago

“Arrived in good shape”

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Posted 5 months ago

“I bought three different plants, one arrived in a small planter pot. I didn’t realize the others would just be wrapped in paper with dirt, so it was a mess when I opened them up. Also, the succulent came with fungus gnats, something I don’t want all my house plants getting. Overall I was not impressed and will probably not purchase from here again.”

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Posted 5 months ago

“Plants arrived timely and in good shape. They were as described.”

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Posted 5 months ago

“Succulents Depot has wonderful selection, great prices, and good customer service!!”

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Posted 5 months ago

“Good plants, poor packaging, paper bags, caused leaf drop, and no ID tags on plants.”

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Posted 5 months ago

“Plant arrived with very dry soil and only wrapped in paper. Planted and it failed to thrive. Emailed support and was told to give it 2 weeks and if it did not improve they would refund me. Leaves are falling off and turning black, but they said it looks great and would only refund 35% of the cost and stopped responding. Will not order from them again and would not recommend them to anyone. Customer service is non existent at this point.”

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Posted 5 months ago

“Nice…shipping needs improvement. All my babies arrived with a bonus succulent, but I was surprised how they were packaged. 4 of them weren’t even in a planter. They were just wrapped in paper and dirt and taped. Packaging could improve, but otherwise I was able to get my new plant babies into their cute new little pots and they’re thriving now. 🥰🌱”

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Posted 5 months ago

“Soil got into the succulent leaves therefore they arrive in a really bad shape . Succulent Depot needs to improve how they pack and ship their succulents.”

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Posted 5 months ago

“They showed up a bit thirsty but alright. After some water and day of rest they are looking beautiful in their new pots”

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Posted 5 months ago

“The packaging was awesome , wrapped with moist paper towels then wrapped securely then packed in a sturdy box . Arrived very secure and unharmed. Very pleased.”

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Posted 5 months ago

“Beautiful and healthy plants, packaged very securely and cleverly with almost no soil spillage.”

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Posted 5 months ago

“I'm trying to rehab them now, but one is on it's way out. The other two I have some hope for. HORRIBLY packaged. My Evanesce was poorly wrapped and didn't even have a nursery pot. Just loose, open, bone dry soil. I was not impressed. Not to mention, instead of getting a nicely established plant, I got two cuttings with super weak roots. Those were the ones loose without nursery pots. I will not be purchasing again. The quadricolor is the same situation, just a cutting with stringy, weak roots. Nothing established. It was at least in a nursery pot. Maybe I missed something and these are all rehab succs and/or cuttings and not established plants, but I wouldn't have gone through the hassle if I knew this was what I was in for. It at least arrived on time.”

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Posted 5 months ago

“Lovely. They arrived healthy and are thriving”

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Posted 5 months ago

“Very healthy and strong. Can’t wait to see if It grow.”

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Posted 5 months ago

“I waited about three weeks before making my review but all my plants from succulent depot came to me well packaged, with good roots on them, and healthy plants! I’ve been making sure to check on them everyday for the last three weeks and not only are all the plants doing extremely well, there’s no issues with bugs and some are already showing signs of growth! Will definitely be ordering more in the future!”

Succulents Depot 5 star review on 11th May 2025

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Posted 5 months ago

“One of the plants I received lost most of its leaves in transit. The other one had soil wedged in the plant. I had to use a paper clip to try and dig stuff out so the plant could continue to grow. The small plant I received was great. It came in a little pot and looked pretty healthy”

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Posted 5 months ago

“Succulants sent out immediately, well packaged, arrived still healthy. Would buy again, if I had more window space”

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Posted 5 months ago

Succulents Depot is rated 4.7 based on 7,589 reviews