Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.70

4.7 Rating 8,123 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 2nd July 2026

5396

Anonymous

Anonymous // 01/01/2019

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“Succulents Depot has wonderful selection, great prices, and good customer service!!”

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Posted 1 year ago

“Good plants, poor packaging, paper bags, caused leaf drop, and no ID tags on plants.”

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Posted 1 year ago

“Plant arrived with very dry soil and only wrapped in paper. Planted and it failed to thrive. Emailed support and was told to give it 2 weeks and if it did not improve they would refund me. Leaves are falling off and turning black, but they said it looks great and would only refund 35% of the cost and stopped responding. Will not order from them again and would not recommend them to anyone. Customer service is non existent at this point.”

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Posted 1 year ago

“Nice…shipping needs improvement. All my babies arrived with a bonus succulent, but I was surprised how they were packaged. 4 of them weren’t even in a planter. They were just wrapped in paper and dirt and taped. Packaging could improve, but otherwise I was able to get my new plant babies into their cute new little pots and they’re thriving now. 🥰🌱”

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Posted 1 year ago

“Soil got into the succulent leaves therefore they arrive in a really bad shape . Succulent Depot needs to improve how they pack and ship their succulents.”

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Posted 1 year ago

“They showed up a bit thirsty but alright. After some water and day of rest they are looking beautiful in their new pots”

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Posted 1 year ago

“The packaging was awesome , wrapped with moist paper towels then wrapped securely then packed in a sturdy box . Arrived very secure and unharmed. Very pleased.”

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Posted 1 year ago

“Beautiful and healthy plants, packaged very securely and cleverly with almost no soil spillage.”

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Posted 1 year ago

“I'm trying to rehab them now, but one is on it's way out. The other two I have some hope for. HORRIBLY packaged. My Evanesce was poorly wrapped and didn't even have a nursery pot. Just loose, open, bone dry soil. I was not impressed. Not to mention, instead of getting a nicely established plant, I got two cuttings with super weak roots. Those were the ones loose without nursery pots. I will not be purchasing again. The quadricolor is the same situation, just a cutting with stringy, weak roots. Nothing established. It was at least in a nursery pot. Maybe I missed something and these are all rehab succs and/or cuttings and not established plants, but I wouldn't have gone through the hassle if I knew this was what I was in for. It at least arrived on time.”

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Posted 1 year ago

“Lovely. They arrived healthy and are thriving”

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Posted 1 year ago

“Very healthy and strong. Can’t wait to see if It grow.”

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Posted 1 year ago

“I waited about three weeks before making my review but all my plants from succulent depot came to me well packaged, with good roots on them, and healthy plants! I’ve been making sure to check on them everyday for the last three weeks and not only are all the plants doing extremely well, there’s no issues with bugs and some are already showing signs of growth! Will definitely be ordering more in the future!”

Succulents Depot 5 star review on 11th May 2025

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Posted 1 year ago

“One of the plants I received lost most of its leaves in transit. The other one had soil wedged in the plant. I had to use a paper clip to try and dig stuff out so the plant could continue to grow. The small plant I received was great. It came in a little pot and looked pretty healthy”

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Posted 1 year ago

“Succulants sent out immediately, well packaged, arrived still healthy. Would buy again, if I had more window space”

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Posted 1 year ago

“Loved all the plants I received. All arrived safely and will buy from Succulents Depot again!”

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Posted 1 year ago

“Thank you for the healthy plants. They are doing wonderfully and I am pleased with them Satisfied customer Maryanne”

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Posted 1 year ago

“I am always pleased with anything that I purchase from this shop. My plants are very healthy and were packed very nicely, and I received it in record time.”

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Posted 1 year ago

“Healthy beautiful plant. Very well packaged!”

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Posted 1 year ago

“Fast shipping well packed healthy plants.”

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Posted 1 year ago

“I was very disappointed in the condition that my 3 plants arrived in. My first clue was that in spite of them being well wrapped there was a large amount of potting soil in the box they cme in When I unwrapped the pots, the succulents in 2 of the pots were literally in pieces. ( Ilater order from another company and when I received their 2" pots, they actually had healthy plants 3" tall in each pot.)”

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Posted 1 year ago

Succulents Depot is rated 4.7 based on 8,123 reviews