“Very unprofessional company, take ages to give your deposit back, communication is awful, they never get back to you! Just awful, avoid this estate agent at all costs”
“Horrible experience with this "agency". Super disorganized and dishonest. Loads of information missing at every point of their service. They've been around only when they needed to rent the flat and get the money. I left the flat (and the uk) months ago and still didn't get my deposit back, but I suppose I will never see that money. Stay away from them.”
“No words can describe this man and his lettings agency.
I've been renting from them for nearly 5 years now. House needs serious repair work and after multiple appeals no work has been carried out. Landlords have all but fallen off the face of the planet with no response from any emails and John refusing to reply to any emails and let's calls go to voicemail. Unbelievable”
“Terrible agents who will never return any calls, emails or texts should you need them. One thing they are good at is to rip you off. He (John) has charged 5 weeks of deposıt whereas legally he was only supposed to charge for 1 week. You can only get part of the payment ıf you complain about them to the Property Ombudsman Office otherwise you wıll never ever be able to get a penny back. Do Stay cleer away from Sunflower Lettings as much as you can!!”
“They ripped us off. Money is still owed to us. They are scammers! They come across as really genuine and kind but it’s lies. When it comes to property and exchange of any money they have no morals. Do yourself a favour and go with a reputable agency. In the long run you’ll be happy you did. If you are renting out your property you are entitled to a good service. They don’t seem to appreciate that. The customer does not come first.”
“People really should know how bad they are. They never ever respond to emails, they are rude. John is just a salesman, and only interested in your money. There’s no personal touches. They ripped us off. They are immoral and completely fake. Don’t go there. Both are very good at acting but that’s all it is, just an act, do not get taken in. Go somewhere with high standards and morals. Take note of the reviews!”
“It is by far the worst agency we have dealt with. There is a property in Dunton Green going which would have been perfect for the both of us as it was between both mine and my partners house and we could still keep an eye on our elderly unwell parents. I emailed them on the friday. My partner rang them on the Monday. He was told emailing is the best way. So he emailed. I rung on tuesday to chase it up. She told me as soon as he is off the phone ( I assume she means the notorious John, who I've been reading all these bad reviews about) would call us back as we are a priority. It's been over a week now and we havnt heard anything but we have actually now found a bigger property a little further out and is a £100 dearer but x4 the size of the Dunton Green flat with Ashton Burkinshaw, who got back to us within an hour of our email and sorted everything out that very day. We decided not to go with Sunflower lettings because they cant get back to an email even though they could have had that property filled within that hour so we dont trust that they will be there for us, should the boiler or heating go. We would be screwed.
I feel sorry for the landlord who has had his property vacant since July. You could have had it filled but Sunflower Lettings is more like Sunflower Letdowns. I'd take your business somewhere else darling because they're taking you for a ride and making money out of you.”
“Without a doubt the WORST letting agents we have ever dealt with. Staff are rude, they ignore emails and phone calls and don't bother getting back to you. Steer clear of this company.”
“Had the unfortunate experience to choose Sunflower as letting agent for our property. He is Fraud, a Crook and bereft of any morality. True things that happened:
He told our tenants we wanted to let long-tem. in fact, our max was 6 months - this caused severe problems for all.
It was agreed that the last 2 month of tenancy we could do viewings (as we are selling our house): John had never discussed this, despite letting us it was agreed.
John did not pay us our due rent, and only after 4 months me chasing him, he came through.
When we sent our notice after 6 months by registered mail: John failed to deliver it...
The tenant had very bad reviews, and instead of 6 months, stayed 12 (they had a hard time finding another property, which I understand).
John did receive the deposit from the tenant, but failed to deposit in a scheme. This left us without any deposit.
The tenant left the house in a horrible state, did not pay the last 2 month rent, and refuse to pay for cleaning and repaid (remember John failed to take a deposit).
in all of this, John ignores calls and emails.
he is a horrible cheat thief and fraudster. he deserves jail time for all the horrible things he does to people.”
“I have rented out many properties in the past as an owner and tenant. Sunflower letting in Sevenoaks is by far the worst I have ever come across . John is the most incompetent useless dick head I have come across . Steer clear at alll costs.”
