Superior Seating Reviews

Name: Superior Seating
Address: 721 Boulevard, Kenilworth, NJ 07033, Kenilworth, New Jersey
Rating: 4.54

4.5 Rating 358 Reviews

87 %

of reviewers recommend Superior Seating

4.5

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Superior Seating:

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture.

Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our products are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey factory.

Superior craftsmanship is evident in each and every piece we sell. Select products are backed by our lowest-price guarantee, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Visit Website

Phone:

8662132401

Email:

shawn@superiorseating.com

Location:

721 Boulevard, Kenilworth, NJ 07033,
Kenilworth
New Jersey
07033

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Superior Seating 5 star review on 2nd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 1 year ago

“Professional & knowledgeable”

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Posted 1 year ago

“Roxanna was absolutely a please to work with, super helpful. She was the best!!! The 12 channel booth I order was gorgeous and I can’t wait to share it with my customers! We will be ordering from SS forever!”

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Posted 1 year ago

Thank you so much for your review! We are glad to hear that Roxanna provided you with exceptional service and that you are delighted with the 12-channel booth. It’s fantastic to know that it met your expectations and that you’re excited to share it with your customers. Your kind words and continued support mean the world to us. We look forward to serving you again and being a part of your business's success.

Posted 1 year ago

“sent the wrong item, and while working thru the exchange/return i was left unanswered and in the dark still.”

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Posted 1 year ago

“Customer Service was very good and responsive. They worked with us on a good delivery date. Product was good quality and works perfect in our space.”

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Posted 1 year ago

Thank you for your kind words! We're glad our team could assist with your delivery and that the product fits perfectly in your space. We appreciate your support and look forward to serving you again.

Posted 1 year ago

“General site not super user fieindly”

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Posted 1 year ago

“Delivery proved to be challenging as product was for condominium complex with no specific personnel on property to receive. Therefore call to management to narrow the three hour window to at least 20 minutes was asked on two occasions and not done costing the association additional shipping.”

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Posted 1 year ago

Hi, Nancy Thank you for your review. We go through a meticulous process of scheduling our deliveries. You were given a 3 hour window for delivery. Our driver waited 30 minutes for someone to come and accept the order. He was forced to leave the premises without unloading the order as the person responsible for receiving the order was not available. Unfortunately, in these situations, a re-delivery charge occurs. Thank you, Jane

Posted 1 year ago

“we have not received order yet”

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Posted 1 year ago

“Great service and excellent product.”

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Posted 1 year ago

“Great products. Customer service is very helpful.”

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Posted 1 year ago

Thank you! We're glad you enjoyed our products and found our customer service helpful.

Posted 1 year ago

“I bought five of the Al BLK-2424. When I put tops on them the tops jiggled around. I spent several days on the phone with customer service and sent videos showing the problem. I was told that the tops are just too heavy, but was not able or allowed to return the bases which are not fit for use. There’s nothing on the website, outlines weight for table tops. Customer service was polite, but it’s very disappointing that it took days to be told that I can’t fix the table bases and can’t return them”

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Posted 1 year ago

“The quality of the booths were fantastic. My client ordered a two-tone booth. My only issue was that the booths were slightly different than the picture so make sure to confirm exact placement of the leathers etc. The client and myself are very happy regardless. :)”

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Posted 1 year ago

Dear Frances, Thank you for your feedback! We're delighted to hear that you and your client are pleased with the quality of the booths. We apologize for any discrepancies in the placement of the leathers and appreciate your suggestion to confirm details. Your satisfaction is important to us, and we’re glad that both you and your client are happy with the final product.

Posted 1 year ago

“Consistently satisfied with products and customer service!”

Superior Seating 5 star review on 1st July 2024

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Posted 1 year ago

Thank you so much for your kind words! We are thrilled to hear that you are consistently satisfied with our products and customer service. Your continued support means a lot to us, and we look forward to serving you again soon.

Posted 1 year ago

“Beautiful chair”

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Posted 1 year ago

“Best prices around”

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Posted 1 year ago

Dear Visar, Thank you for your fantastic feedback! We're delighted to hear that you found our pricing competitive. Your satisfaction means a lot to us, and we look forward to welcoming you back soon.

Posted 1 year ago

“The product received is high quality. The communication regarding order status was non-existent, and the order was delivered 3 months after ordering vs. the 5 weeks I was told.”

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Posted 1 year ago

“Smooth delivery. Will keep the company in mind for future purchases”

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Posted 1 year ago

Thank you, Timothy! We're glad to hear your delivery went smoothly. We look forward to serving you again in the future!

Posted 1 year ago

“We have ordered 3 times, and each time has been without any problems. Good communication, good delivery. I would use them again.”

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Posted 1 year ago

Thank you for your continued trust in us! We're thrilled to hear about your positive experiences with our service and delivery. We look forward to serving you again in the future!

Posted 1 year ago

“Not ready yet & you say “optional” but won’t submit unless you do!!! Strange!”

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Posted 1 year ago

Thank you for your feedback, Thomas. We apologize for any difficulties you experienced. We will try to fix this issue and improve our process. We appreciate your patience and look forward to serving you better in the future!

Posted 1 year ago

“Great products. Very good customer service.”

Superior Seating 5 star review on 19th June 2024

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Posted 1 year ago

Thank you, Antonio! We're delighted to hear you enjoyed our products and customer service. We look forward to serving you again!

Posted 1 year ago

Superior Seating is rated 4.5 based on 358 reviews