Sweetwater.com inc Reviews

3.3 Rating 72 Reviews
56 %
of reviewers recommend Sweetwater.com inc
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stuart_niven@sweetwater.com

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Sweetwater.com inc 5 star review on 24th April 2024
Paul Boone
Sweetwater.com inc 5 star review on 22nd April 2024
Jim Dickey
Sweetwater.com inc 5 star review on 22nd April 2024
Jim Dickey
Sweetwater.com inc 1 star review on 1st April 2024
Anonymous
Sweetwater.com inc 1 star review on 1st April 2024
Anonymous
Sweetwater.com inc 1 star review on 1st April 2024
Anonymous
Sweetwater.com inc 1 star review on 1st April 2024
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4
Anonymous
Anonymous  // 01/01/2019
Chris was an excellent sales rep. Informative and very helpful during my purchase experience. Awesome follow up, as well.
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Posted 3 years ago
Top notch company...zack bauman excellent gear advisor..1st place i look to buy my drum gear..ALWAYS.. sweetwater for life..free shipping, broad selection, & best customer relations anywhere..thanks again.👍👍🎵
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Posted 3 years ago
I wanted to order two guitar keepers as a gift but had questions about the different varieties so I sent an email to Sweetwater. Within a short time a sales engineer, Colton Kreuzer, contacted me and was so helpful and polite. Even though my purchase was a small one he treated me as if I had purchased an expensive guitar. Additionally, the shipment arrived three days later. I will definately recomment this company to all of my family and friends.
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Posted 3 years ago
I ordered a Bullhead music/guitar stand as a gift for my husband. A mice guy from Sweetwater called the day they got the order to thank me and to ask how I found them. The Bullhead music/guitar stand arrived today as is way better than expected. Sweetwater will get our music gear orders from now on. Above and beyond is how I would describe Sweetwater.
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Posted 3 years ago
My Sales Engineer, Andy Miller, recommended a Focusrite Solo as the best way to both Phantom Power my studio Mic and link it to my MAC via USB. The solo sounds great and could not have been easier to set up. Thank you so much!
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Posted 3 years ago
Sweetwater has just impressed me more than any company I have ever dealt with. I ordered something simple and they took the time to have Josh S. Reach out and say hello. Impressive to say the least!
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Posted 3 years ago
never been more satisfied with an online purchase!
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Posted 3 years ago
I highly recommend this site. They're reasonable and have some of everything you're looking for!!
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Posted 4 years ago
My Sales Engineer is the reason I keep buying from Sweetwater. I have played guitar for 50 years, and I would never have imagined that I would have bought a high-end Acoustic guitar on someone's recommendation, without having played it first. Turns out it is one of the best music purchases I have ever made.
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Posted 5 years ago
Sweetwater Sound is hands down the best company to buy gear from - they bust their arse to make the customer experience top shelf!
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Posted 5 years ago
Sweetwater has been my go-to place for buying gear for probably 15 years now. Their selection is always fantastic and their support and sales reps are second to none. They genuinely are interested in your work, needs, and your musical journies. Just amazing people!
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Posted 5 years ago
Excellent support even after buying, kind and fast replies and you can tell they really care and want to help you out!
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Posted 6 years ago
Sweetwater is the best musical instruments retailer because of the knowledgeable staff they employ!
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Posted 6 years ago
La atención, la calidad de equipos, la rapidez de envío, el precio que ofrecen es excelente. Todo su equipo de venta y soporte están 100% preparados.
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Posted 6 years ago
Anytime I need to make an equipment purchase, Sweetwater has got my back! I am never in a position to pay full price for anything over $150 (sometimes much less), but with Sweetwater's 3-Payment plan I am always able to get the gear I need with absolutely no hassle. Chris Goldbach, my regional representative, is always in touch with me to make sure everything is going well with my purchases and I believe he really cares about his customers and is passionate about his job with Sweetwater. It adds a much needed personal touch in this day and age when there doesn't seem to be much compassion and caring in the world. I certainly appreciate that aspect, and I appreciate Sweetwater for helping me not only get the gear I need, but also some of the gear that I just want for me. A great company with great customer service!
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Posted 6 years ago
I always buy their products, which are the best on the market. I write music and a friend of mine adviced me to try their libraries. Since then my music sounds as good as my dream.
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Posted 6 years ago
Excellent selection. Excellent prices. Lots of product reviews. Reliably and friendly sales support.
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Posted 6 years ago
Sweetwater.com inc is rated 3.3 based on 72 reviews