“Best customer service ever, easy to order, products always in good condition, delivery on time and they even reward me with candies. Return policy outstanding. I will keep buying from them in the future.❤️❤️”
“I have been dealing with Nate Hutson, one of their consultants, for the better part of two months in designing the best DJ system for my son. As a musician it was clear that Nate's knowledge for music transitions well for his passion for equipment. In the end he built and excellent system which has allowed my son to grow his business. Thanks Nate”
“The customer service was impeccable--they truly blew my mind. I recently bought an adapter for my Zoom field recorder--an AD14 5V 1000mA Q3/H4N AC Adapter--which was just over $20. Despite my small purchase, they called me personally to let me know they had received my order and then sent a follow up email with tracking. The package came--with candy inside--right on time! I am really impressed.”
“This is the only and best place to buy your gear. I don't care if you spend 20.00 or 5000.00 this place goes above and beyond with there service. In a world where customer service is completely gone. It's alive and well here. I won't buy anywhere else.”
“Top notch company...zack bauman excellent gear advisor..1st place i look to buy my drum gear..ALWAYS.. sweetwater for life..free shipping, broad selection, & best customer relations anywhere..thanks again.👍👍🎵”
“I wanted to order two guitar keepers as a gift but had questions about the different varieties so I sent an email to Sweetwater. Within a short time a sales engineer, Colton Kreuzer, contacted me and was so helpful and polite. Even though my purchase was a small one he treated me as if I had purchased an expensive guitar. Additionally, the shipment arrived three days later. I will definately recomment this company to all of my family and friends.”
“I ordered a Bullhead music/guitar stand as a gift for my husband. A mice guy from Sweetwater called the day they got the order to thank me and to ask how I found them. The Bullhead music/guitar stand arrived today as is way better than expected. Sweetwater will get our music gear orders from now on. Above and beyond is how I would describe Sweetwater.”
“My Sales Engineer, Andy Miller, recommended a Focusrite Solo as the best way to both Phantom Power my studio Mic and link it to my MAC via USB. The solo sounds great and could not have been easier to set up. Thank you so much!”
“Sweetwater has just impressed me more than any company I have ever dealt with. I ordered something simple and they took the time to have Josh S. Reach out and say hello. Impressive to say the least!”
“My Sales Engineer is the reason I keep buying from Sweetwater. I have played guitar for 50 years, and I would never have imagined that I would have bought a high-end Acoustic guitar on someone's recommendation, without having played it first. Turns out it is one of the best music purchases I have ever made.”
“Sweetwater has been my go-to place for buying gear for probably 15 years now. Their selection is always fantastic and their support and sales reps are second to none. They genuinely are interested in your work, needs, and your musical journies. Just amazing people!”
“La atención, la calidad de equipos, la rapidez de envío, el precio que ofrecen es excelente. Todo su equipo de venta y soporte están 100% preparados.”