Switcher.ie Reviews

Name: Switcher.ie
Address: Independent House, 27-32 Talbot Street, Dublin 1, Dublin
Rating: 4.69

4.7 Rating 1,084 Reviews

95 %

of reviewers recommend Switcher.ie

Company Reviews

Metrics

Info

4.7

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Switcher.ie:

Switcher.ie is a leading Irish price comparison website for electricity, gas, broadband, TV, home phone and SIM-only mobile plans.

Our service is impartial and free. We help you to easily compare and switch to the best deals, so you can lower your household bills across a wide range of products and services like gas and electricity, broadband, TV, home phone, and SIM-only mobile plans.

Switcher.ie is accredited by the Commission for Energy Regulation. This means Switcher.ie is an independent, impartial and correct source of information for consumers to use when searching for accurate comparisons of Irish energy suppliers.

Visit Switcher.ie to get exclusive deals and money-saving tips on energy, broadband, TV, and mobile phones from Ireland’s leading price comparison website.

Visit Website

Email:

customerservice@switcher.ie

Location:

Independent House,
27-32 Talbot Street,
Dublin 1
Dublin
D01 X2E1

Write Your review

Tell us how Switcher.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Switcher.ie 5 star review on 21st March 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Switcher never cancelled my former plan with my previous broadband provider. I got billed twice. Your website clearly states "We'll take care of the rest" and if I recall correctly, you mention this in your forms too. You did it for me in 2015; that's why I used your service again. What happened this time? Highly dissatisfied.”

Helpful Report

(Broadband) - Posted 8 years ago

Hi Aapo, Thank you for leaving your review of Switcher.ie. We have responded to you privately via email. With thanks, The Switcher.ie Team.

Posted 8 years ago

“I recently moved to Ireland, and thanks to Switcher I could choose the right suppliers for my new home, saving money, time, and headaches. All in one place. Great service offer!”

Helpful Report

(Broadband) - Posted 8 years ago

“Good service, were efficient and quick to help with everything”

Helpful Report

(Broadband) - Posted 8 years ago

“I'm happy everything so far.”

Helpful Report

(Broadband) - Posted 8 years ago

“Process simple and call at time that suited”

Helpful Report

(Broadband) - Posted 8 years ago

“Did exactly what it was supposed to do and saved me money”

Helpful Report

(Broadband) - Posted 8 years ago

“A great service! Very clear and easy to use!”

Helpful Report

(Broadband) - Posted 8 years ago

“Ease of use and fairly seamless. The only minor negative was that the new provider didn't know we were on a Wimax system. This could easily have be flagged when we provided the name of our existing provider (Imagine). Wimax is a wireless system so we had no connection point in our house for the new (Virgin Media). Luckily Virgin Media came by to check our connection and arranged for a point to be installed at no extra cost.”

Helpful Report

(Broadband) - Posted 8 years ago

“so simple easy peasey”

Helpful Report

(Broadband) - Posted 8 years ago

“Confusion of offer betwewn virgin media and you very disapointed will never use switch aagain”

Helpful Report

(Broadband) - Posted 8 years ago

Hi Olivia, Thank you for leaving your review. We have emailed you regarding your feedback and look forward to hearing from you soon. With thanks, The Switcher.ie Team.

Posted 8 years ago

“Impressive site layout, simple to use and clear display of benefits”

Helpful Report

(Broadband) - Posted 8 years ago

“Ordered and set up very quick so was very happy with it x”

Helpful Report

(Broadband) - Posted 8 years ago

“perfect,thank you...”

Helpful Report

(Broadband) - Posted 8 years ago

“Very happy done in quick time no messing around well happy”

Helpful Report

(Broadband) - Posted 8 years ago

“more faster”

Helpful Report

(Broadband) - Posted 8 years ago

“Easy and quick”

Helpful Report

(Broadband) - Posted 8 years ago

“Surprisingly easy”

Helpful Report

(Broadband) - Posted 8 years ago

“Great place to find the rates and offers of all internet providers.”

Helpful Report

(Broadband) - Posted 8 years ago

“on a closer look at my bill, i realised Airtricity gives more savings than Energia as shown on your website. Their conversion rate makes bills higher than previous provider Tarrif on electricity Energia - 0.16 Airtricity - 0.52”

Helpful Report

Posted 8 years ago

Hi Derby, Many thanks for submitting your review of Switcher.ie, it is much appreciated. The plan you have signed up for (Energia's Clever Dual Fuel) offers customers a discount on the standard unit rate on electricity and gas (26% off electricity standard unit rate and 25% off standard gas unit rate). On your Energia bill you will see that you are billed at the standard unit rate of 0.1665 for electricity and 0.517 for gas however underneath you will see the discounted amounts then subtracted from your bill. SSE Airtricity were charging you at a unit rate of 0.4610 for gas and 0.1502 for electricity however with Energia's Clever Dual Fuel tariff you are being charged a cheaper unit rate of 0.3880 (0.4404 incl. VAT) for gas and 0.1232 (0.1398 cent incl. VAT) for electricity. I hope this clarifies that you are receiving a cheaper unit rate with your new Energia tariff however should you have any questions please let me know. Kind regards, Rebecca.

Posted 8 years ago

“Gave me access to all available internet options available in my area and all offers open to me and what bundles are currently open to me.”

Helpful Report

(Broadband) - Posted 8 years ago

Switcher.ie is rated 4.7 based on 1,084 reviews