Swycha Refurbished Smartphones Reviews

Name: Swycha Refurbished Smartphones
Address: 2nd Floor, The Le Gallais Building, 54 Bath Street, St Helier
Rating: 4.41

4.4 Rating 169 Reviews

85 %

of reviewers recommend Swycha Refurbished Smartphones

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Phone:

0330 818 8508

Email:

shop@swycha.com

Location:

2nd Floor, The Le Gallais Building, 54 Bath Street
St Helier
JE1 1FW

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Swycha Refurbished Smartphones 5 star review on 16th June 2021

Anonymous

Swycha Refurbished Smartphones 5 star review on 15th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service. Came quickly enough (not 24 hours but over a weekend and as soon as had cleared from account). Packaged well and a free wifi charger in the pack. Well done @Swycha”

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Posted 2 years ago

“The buying process was straightforward, and my phone arrived within a few days. I did not know what the estimated delivery date was, so did not know when to expect it. The packaging was minimal but adequate, so perfect. The phone was exactly as ordered.”

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Posted 2 years ago

“I had a few questions about the quality of the phones however the customer service team were fantastic and walked me through their phonecheck certification process. iPhone X arrived in a like new condition and great battery life!”

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Posted 2 years ago

“I bought a refurbished iPhone 7 for my husband, who had a very outdated mobile. We went to our service provider to transfer all the details as well as being able to keep his existing number. He loves his new phone. Thank you”

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Posted 1 year ago

“I ordered a phone for my son on the 30th April, website advised 24hr delivery - still not here. I’ve emailed and called but no reply. Would not recommend to anyone”

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Posted 1 year ago

Hi Michael, Thanks for your review, we're so sorry to hear your phone hasn't arrived. Someone will be in touch with you today to resolve this. Thanks, Swycha Team

Posted 1 year ago

“Phone never turned up and when checked tracking its not even my front door they say they delivered to. Its 2 weeks later and had no phone or no refund and they wont respond to my emails”

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Posted 2 years ago

Hi Clive, Thank you so much for taking the time to write this review; we're sorry to hear what happened with your delivery! We will contact you today to resolve this issue. Kind regards - The Swycha Team

Posted 2 years ago

“Very easy and great product delivered. The only negative is I didn't know when it was going to arrive. Other than that, brilliant and will definitely use again!”

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Posted 2 years ago

Thanks for the review Heather, great to hear you are happy with the handset :)

Posted 2 years ago

“Unfortunately I cannot recommend buying a phone from this company. Firstly, my original order (placed before 2pm Friday) did not arrive until the following Tuesday, not next day as advertised. Secondly the phone I received was absolutely not in “excellent” condition - it had scratches and was covered in dirt and grime. I contacted customer service (I did not receive a reply until late the following day) who were very apologetic and offered an upgrade replacement. I decided to give them the benefit of the doubt that it was a one off issue and accepted the offer of an upgrade. However after this offer and returning the original phone on a Thursday (paid postage myself so further out of pocket) I did not hear back from customer service until Tuesday. They then dispatched the replacement phone on the Wednesday which I received the next day, but disappointingly the phone would not successfully turn on. When trying to charge the phone it was stuck on the Apple logo loop (defective battery/hardware). Again when contacting customer service they were very apologetic, however at this point I have been without a working phone for 2 weeks during these product issues and I am still awaiting a refund after returning the second replacement phone (although they did pay for the return postage this time). Overall a disappointing experience and I would not recommend”

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Posted 2 years ago

Hi Maria, Thank you for your review, we are sorry for the disappointing experience you had with us. As discussed in our previous conversations, the original phone should have never been dispatched due to the condition it was in, hence the offer to upgrade to a better handset. It was very unfortunate the iPhone 8 that was sent to you was faulty. Once again, sincere apologies for the inconvenience we have caused and thank you for your honest review, which we will use to further improve our service. Regards, Swycha

Posted 2 years ago

“Very satisfied with the service given by Swycha Ltd would certainly recommend and or use again”

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Posted 2 years ago

“I recently purchased an IPhone XR. It arrived the day later I made the order, the delivery was really fast! The IPhone is in a really good condition, it’s fast and the battery last long. I am really pleased with my phone. I also got a first order discount so it allowed me to pay less than my expectative. I highly recommend Swycha!”

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Posted 2 years ago

“Fast delivery and helped with my questions before purchase. 5*”

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Posted 2 years ago

“Absolutely amazing. Phone arrived next day and even though I ordered a “good” phone, it was absolutely immaculate and like it had just Coke out of the factory. I would definitely use again and highly recommend”

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Posted 2 years ago

Swycha Refurbished Smartphones is rated 4.4 based on 169 reviews