“Had an old pair of Revo's with cracked lenses. The Tajima replacement lenses fit perfectly and matched the original lenses' color. I see through the polarized break and scratch-resistant lenses a very clear and sharp image with vivid colors and no glare!!! Highly recommend them. Service is great, the price is great, and my 1990's sunglasses are back in use!!!”
William, so happy to hear the fit of your new lenses is perfect, the color matched what you wanted, and the optical clarity and quality of the lenses exceeded your expectations. Thanks for the review!
“I sent in my frames to get polarized lenses. They came back quickly, and they seem to be good. I can't judge the quality of the lense, but I am satisfied overall with the experience.”
Thank you so much, John, for taking the time to leave us a 5-star review! We strive to provide unparalleled quality, professionalism, communication, and service to all of our customers, and it's great to hear confirmation of that in your review.
“When I moved to install the replacement lenses, they did not fit near the top and there was gap between the frame and the lens. I tried tightening it with zip ties overnight, but it didn't work. I tried gluing the lenses on, but the glue just got over the lenses and ruined them. Maybe my model is too old to repair, but this is disappointing.”
“Fantastic communication. They ensured I received status on the frames from sending them in to when they were completed and shipped out. The lenses are great.”
Michael, thrilled to hear you appreciated our constant communication and customer service throughout the process and that the lens quality met or exceeded your expectations. Thanks for the review!
“I received a great pair of prescription lenses for my Costa sunglasses. All emails back and forth were professional and everything was taken care of in a timely manner. I highly recommend Tajima to anyone wanting replacement lenses or prescription lenses. The fit and finish are awesome.”
Thank you, Jeremy! I'm glad you had a great experience with Tajima Direct and that you're pleased with the fit, finish, and quality of your new Tajima prescription lenses. We really appreciate your five-star review and kind words.
“The new prescription lenses in my beloved Maui Jims were not only well made but also half the cost than doing it through a local retail shop. And as for the customer service--it is one of the best on-line purchasing experiences that I have ever had. Thank you again for a terrific experience!”
Tomika, so happy to hear you're loving your new prescription lenses and see the incredible value in them being half the price, but just as high quality (if not better). Thanks for your review!
“Stumbled on this website while trying to find an option to replace my prescription to a non prescription lens in my glasses. It was a Gucci lens that was very costly and one that I liked a lot so decided to swap out the lens. Tajima Direct had great reviews and they did not disappoint! Very easy to use website and the turnaround service was very quick. The entire process from sending my glasses to being returned to me only took a week and I had it back in time for my cruise. The new lens look great! Thank you for such great, quick and efficient service!”
Thank you very much for your kind review, Janet! We appreciate it! We are delighted to hear that your experience with our website and service was so positive and efficient. We are glad that we could provide you with great new vision in your favorite sunglasses in time for your cruise!
“It's nothing short of a marvelous experience with Jacob for customer service. Talking with him and trusting him brought positive experience with their Tajima lenses. Thank you so much.”
Yoshie, thanks for the very kind comments and review. Happy to hear not only the lenses were great, but also the customer service we provided to you along the way!
“Hey Jacob,
I was able to put my new sunglasses to the test today out on the water. They are perfect.
Thanks for the great communication during the replacement process & of course the final product. Oh, and by the way, I really appreciate you returning my glasses in the original case I sent them to you in. I’m glad it didn’t get lost in the process. I look forward to sharing our story with my friends & family. Great work!
Cheers!!”
“Very easy process from reviewing my options/selections for type and color to shipping and receiving my order. Highly recommend for anyone looking to replace broken lenses to just having different lenses for a pair or two of sunglasses 👍”
Jim, glad to hear you found the process to be easy to get your lenses replaced and are pleased with the quality of the new lenses! Thanks for the review!
“I'm very happy with the service I received. My glasses we're a gift and to have them repaired to the orginal condition was a big relief. I will recommend your service going forward!”
“Outstanding service and product. Before ordering progressive sunglass lenses with prisms (to address my double vision issue) for my old Adidas Raylor S frames, I did research on Tajima and can say that the one star criticisms were in no way close to the service Steve provided me. He communicated frequently, patiently and politely with utmost professionalism. When I said did not want a logo on the lenses, he said "no problem." He walked me through the ordering process which was a bit out of the ordinary because I wanted the progressive lense as far down as possible so I could read when needed but not interfering with vision looking down at a golf ball or bicycle computer. The shipping of the frames was very easy -- supplying me with a box, postage paid. While pricing was a tad higher, the service and quality was well worth it and there was no concern with add-on features because of the fixed price. In short, I cannot recommend Tajima enough.”
Jeffrey, thank you so much for your 5 star review, and we're so glad you're so happy with the new progressive lenses as well as the service we provided to you before and during your ordering process. Enjoy!
