“Great lenses and even better customer service. Jacob is my representative and he epitomizes customer service. This is my second lens replacement and couldn’t be happier.
Cheers!”
“The polarized mirror lens clarity and progressive prescription execution make Tajima Direct my new 'go to' for ultra quality lens replacement. Jacob was/is a master of detail with great follow-up communication skills. Thank you, sir. I'll be back!”
Steve, thanks for your very kind review. We’re thrilled to hear that you're loving the clarity of your polarized progressive prescription lenses and that we'll now be your go‑to for ultra‑quality lens replacement!
“I'm so glad to have my favorite sunglasses back with my new prescription. I can see and read again! Customer service was great. Jacob was very helpful, and helped to get them back in time to wear them on my vacation. The assistance with how to submit the proper documents for the prescription and order updates were great. Definitely recommend!”
Rita, thanks for the kind words. We’re glad your favorite sunglasses are back with your new prescription and that Jacob’s help with the paperwork and quick turnaround meant you could enjoy them on vacation.
“The replacement polarized lenses look fantastic in my frames! Every step of the process was easy to navigate and Tajima keeps you updated throughout. The shipping was super convenient and turnaround time was very fast. I will use them again for any frames in the future and will gladly recommend to any family or friends looking to update an old pair of sunglasses. A+!”
David, thanks for your very kind review. We're so happy to hear you're loving how your new polarized lenses came out in your frames and that you found the lens replacement process easy and straightforward!
“The process was handled quickly and correctly. Prescription is perfect. The new lenses allowed me to continue using my classic Maui Jim frames that Maui Jim no longer supports because they are out of produciton.”
Kenneth, we’re happy the lens replacement process was efficient and that your prescription lenses for your Maui Jim sunglasses turned out perfectly. Thanks for the review!
“Lens are superb. Very uniform all the way to thje edge.
Service was prompt, as advertyised and Jacon provided very good guidance on lens selection to fit my needs.
My 3rd pair and each one was top notch”
David, thanks for the wonderful feedback! We’re thrilled to hear you're loving the quality of your new lenses along with our lens replacement service as a whole.
“I had two sets of Serengetti Driver sunglasses with a broken lens in each. I contacted Bolle/Serengetti for repair and was told that they no longer repair these sunglasses. After some research, I shipped my sunglasses to Tajima for new lenses. Turnaround was as advertised. The repaired pairs are great quality and the shade matches the original Driver shade. Overall, a great set of replacement lens.”
Randall, thank you for sharing your experience with our lens replacement service. We’re delighted we could restore your Driver sunglasses when the original manufacturer couldn’t and that the turnaround and quality met your expectations. It’s wonderful to hear the new lenses match the original Driver tint that you love so well.
“A quality and affordable option in lieu of buying a new pair of sunglasses. Easy order placement, careful production of matching lenses and prompt shipping. Very pleased with purchase and would highly recommend.”
Robert, we appreciate the kind words! It’s great to know you found lens replacement to be a cost‑effective alternative to buying new sunglasses, and that the ordering process and shipping were straightforward with high quality lenses.
“A quality and affordable option in lieu of buying a new pair of sunglasses. Easy order placement, careful production of matching lenses and prompt shipping. Very pleased with purchase and would highly recommend.”
Robert, we appreciate the kind words! It’s great to know you found lens replacement to be a cost‑effective alternative to buying new sunglasses, and that the ordering process and shipping were straightforward with high quality lenses.
Quinn, thanks for the review. We’re thrilled that you love your lenses and appreciated our clear, timely communication throughout the lens replacement process!
“Tajima reps answered chat quickly, were very friendly and helpful, and the lenses shipped quickly. The site is easy to understand and navigate. 10/10!”
John, thanks for the wonderful review. We’re happy our team answered your questions quickly, provided friendly service, and that you found our site easy to navigate with fast shipping!
“Impressed by the communication, clarity and product itself. After cracking my sunglass lenses, I was pleased to learn of this repair option and very happy with the results.”
Jack, thanks for the review. We’re delighted that our communication and clarity made the process easy and that you’re pleased with your newly replaced sunglass lenses!
Jeff, we're happy to hear you would rate our lens replacement service an A++ all the way around! Enjoy your new lenses, and thank you for your very kind review!
“This is the second time I’ve done business with Tajima and I’m extremely happy. What makes the difference is communication through every step of the process. Especially the “personalized” communications i.e. emails sent to me that are not auto generated emails, and the fact that some of the emails were actually signed with someone’s name.”
Norman, thanks for the glowing review. We're pleased to hear you've been extremely happy with your new lenses for your Maui Jim sunglasses along with the communication and service we provide throughout the lens replacement process!
“I am so happy that I found this site. So far, I’ve had two sets of Lenses made, they have been spot on and far more cost-effective than my local options. I have another two pairs of glasses being worked on right now. Can’t wait to get them back. Jacob and his team do an amazing job, are incredibly responsive. This is the way of the future. Without doubt.--Update-- Just got my glasses back and they are spot on. Super easy -- very happy, thanks again.”
“I sent my Maui Jim sunglasses (2 pairs) in for replacement lenses due to significant scratches. Tajima's communications are excellent. They provided info every step along the way - received, reviewed for repair, repairs commenced, repairs completed, package prepared for mailing, package mailed. I was never left wondering did they receive them, how far along are they, etc. Glasses arrived in a timely manner. I am delighted to say that they are good as new. This is a much more economical solution to having damaged lenses replaced in favorite frames. Very happy with entire process. Would definitely use them again.”
Regina, thank you for the review. We’re delighted that our step‑by‑step updates kept you informed and that your Maui Jim sunglasses came back looking as good as new.
“I had some Salvatore Ferragamo sunglasses with prescription and wanted to change this out. Tajima direct did a great job and I love them. Sending in another pair! Thanks Tajia Direct!!!”
Patricia, thanks for the review. We’re thrilled that replacing the prescription lenses in your Salvatore Ferragamo sunglasses turned out perfectly and that you love the result.
“Here’s a company that finally does everything right. The lens are great quality and they helped me reduce the total weight of my frames by 20%. Great job guys. Thanks”
Fernando, thanks for the review. We're delighted to hear that our high-quality replacement lenses not only delivered great optics but also lightened your sunglasses by 20%. Enjoy your refreshed eyewear, and thank you for trusting Tajima Direct!
