Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.36

4.4 Rating 324 Reviews

84 %

of reviewers recommend Techinthebasket

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Metrics

4.4

Based on 324 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5

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Techinthebasket 1 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emails sent to confirm order and details. Website easy to navigate and product descriptions clearly visible.Trustable and recommended site.”

Helpful Report

Posted 3 years ago

“one mistake but still good I have been purchasing devices from Techinthebasket, the experiences have been really good, and the products are always perfect. This time I was unfortunate and the shipment encountered the delay caused by Christmas and then the New Year. Had been contacting the customer service, which is always kind and patient, really clams my verses. Yeah, this experience might not be so wonderful but I believe their have been trying their best.”

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Posted 3 years ago

“guess they are not to blame Today I finally received the iPad I ordered in early December. It was meant to be a Christmas present but maybe I took my action too late so the parcel got stuck and stuck for a long time due to the holiday season. Luckily, their customer service team keep updating me about the order, even provide compensation for the late delivery.”

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Posted 3 years ago

“Looked them up on the internet and didn’t like what I read but I emailed them again and they responded that there would be a delay. If their delivery time had been faster they would have got better reviews but I'm still satisfied. Good.”

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Posted 3 years ago

“Didn't think it would come in time for Christmas, but the price and my watch were great. Wonderfully packaged.”

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Posted 3 years ago

“Cheapest I could find and came as expected and in time for Xmas when all other stockists had none. Very pleasantly surprised :)”

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Posted 3 years ago

“I ordered an iPad 8th generation on the 28th December, didn’t receive a tracking number until the 31st and now I have received my iPad on 5th January. They came quicker than I expected and the product is all legit ✨ but I do have to agree with some of the other reviews that their communication could be better with regards to Facebook messages and emails. However, I will give them the benefit of the doubt due to the pandemic and I do think deliveries are slower over Christmas. This was worth it though”

Helpful Report

Posted 3 years ago

“Nice customer service. They replied all my emails in two days and resolved the problem! Also, much cheaper than competitors. Very pleased with overall service.”

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Posted 3 years ago

“I was skeptical of the price of my product but it was genuine although the delivery time a bit later than expected.”

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Posted 3 years ago

“I was very worried about purchasing, after buying airpod pros I checked the recent reviews and they were pretty trash. I constantly checked the the delivery status and it said that there was a problem and I instantly thought it was a scam. However after being patient, my package arrived in the promised 6-11 days and it was legit which I also was really worried about (kept on watching YouTube videos to spot fake airpods😂). Now, I cant speak for other people's experiences but I got the hint that its an amateur company just trying to fix its negative reviews. As long as they carry on fulfilling their promises I would recommend them though I'm getting the feeling they're quite inconsistent with their dispatching and I was just lucky. Hopefully that changes if they genuinely want to be a good company.”

Helpful Report

Posted 3 years ago

“When I ordered my Ipad pro I had read the indifferent reviews and placed my in full knowledge things could go wrong so ordered appropriately with my credit card, so if all else fails I am protected! I ordered with Techinthebasket on 28th November simply because the ipad pro 12.9 inch wifi 256gb was over £230 cheaper Apple and it arrived on 24 December. Yes it was late, but better late than never! I would both recommend Techinthebasket and buy from them again allowing more time the next time.”

Helpful Report

Posted 3 years ago

“The goods arrived a little late but we will leave that to covid 19 they kept me informed. Very good and trustworthy website and customer service”

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Posted 3 years ago

“The pad was £50 cheaper than anywhere else on the market, and it’s real, but it came later than the delivery time scale. Product is perfect and cheaper than anywhere I looked.”

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Posted 3 years ago

“The website and the delivery is slow The website and the delivery is slow but the quality of the product is good, I'm planning to purchase my next phone from them in the future.”

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Posted 3 years ago

“good service and price their customer service always replied within 24 hours, not missing a single message. the prices are good, I never regret purchasing from them, the delivery time is a bit long but the waiting is worthy.”

Helpful Report

Posted 3 years ago

“Two products ordered. Both were delivered in excellent condition & as advertised. Delivery times were 4 & 7 working days, so well within expected time frame. All in all very pleased with this seller.”

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Posted 3 years ago

“Always a good experience The delivery time is not fast, and for some reason, the tracking numbers become valid really late, but it is always a good experience to purchase from this website. The price is really good and the quality is perfect. They are legit, please do not worry.”

Helpful Report

Posted 3 years ago

“They are not lying I have ordered from them many times, there was never a problem although the shipment is slow. Will keep choosing this seller, but I will not recommend it to those who are in a hurry.”

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Posted 3 years ago

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Posted 3 years ago

“I’ve ordered the new AirPods Pro and I was warned that delivery may take longer than what was Initially advertised (2-5 business days). The product came intact after 10 days so overall good experience if you don’t mind waiting a little bit longer for a competitive price.”

Helpful Report

Posted 3 years ago

Techinthebasket is rated 4.4 based on 324 reviews