Ted Baker Reviews

1.7 Rating 274 Reviews

16 %

of reviewers recommend Ted Baker

Company Reviews

Questions

Metrics

1.7

Based on 274 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Helpful Report

(2 weeks ago)

You can contact Ted Baker by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

70.77%

Industry Average

“ I visit the bluewater store often with my daughter & on different occasions i was served by Sydney and Jordan and found that they were extremely helpful, welcoming, friendly & chatty which you dont find very often in other retail companies. This is very refreshing, so it made our experience more special. I work in retail myself so when you receive excellent service, its nice to be recognised. ”

- Teri

“ Excellent Service from the Lovely Philip @ the Buchanan Street Store he helped me order A dressing gown and purse for my friends Birthday on the Ipad as it was not available in store if it wasn't for him approaching me as I was leaving the store I wouldn't have got it ..Many Thanks . ”

- Catherine

“ Went to Bluewater and would just like to say the service was excellent the young girl in the store was very helpful and nothing was to much trouble for her very impressive ”

- Anonymous

Ted Baker Reviews

Customer Service - Good