Ted Baker Reviews

1.7 Rating 278 Reviews

15 %

of reviewers recommend Ted Baker

Company Reviews

Questions

Metrics

1.7

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How does Ted Baker deliver?

Helpful Report

(1 week ago)

Ted Baker delivers items by Postal Service and Courier.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ Unable to contact a representative by calling their helpline. I literally get cut off every time I have attempted to call. Their delivery service by Evri is also awful. Evri have stated they attempted delivery but no one has actually turned up to deliver as stated. Still waiting 2 days later without any help from Ted Baker. Avoid. Do not purchase via their website. Better to purchase through a high street store. ”

- Anonymous

“ I buy regularly from the Ted Baker store in Dallas but decided to order online a jacket- $325 dollars including the delivery charge. ”

- Mike A

“ Then got an email to say there out of stock which isn’t the case as I can clearly buy them off there website which say’s instock for next day delivery. ”

- Jason Taylor

Ted Baker Reviews

Delivery - Slow