Ted Baker Reviews

1.7 Rating 274 Reviews

16 %

of reviewers recommend Ted Baker

Company Reviews

Questions

Metrics

1.7

Based on 274 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Ted Baker deliver? How long does Ted Baker take to deliver? Does Ted Baker deliver on time? How is accuracy and good condition of items delivered by Ted Baker?

Returns

How is Ted Baker returns process?

Customer Service

How can I contact Ted Baker? How quickly does Ted Baker resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Ted Baker.

Visit Website

How quickly does Ted Baker resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 59% of reviewers feedback is Ted Baker takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

70.77%

Industry Average

“ Have purchesed a few items from ted and they are fab and really good quality my little black dress so versatile and my lime green dress i wor to a wedding excelent service thank you ted ”

- Mary o keeffe

“ Great service and attention to detail ”

- Paul Elston

“ Shopped online at Ted Baker for Christmas presents,fantastic free delivery,received next day, could not fault their service ”

- Lynne John

Ted Baker Reviews

Customer Service - Good