Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Teletext Holidays Reviews

1.8 Rating 1,617 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

1.8

Based on 1,617 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0192 376 8857

Write Your review

Tell us how Teletext Holidays made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking system was difficult at first, But then I was handed over to a gentle man call Justin M who made it smoot and easy. He was polite and made sure I had the best deal. I had to rebook the next day and again Justin took care. He is a asset to your company .”

Posted 2 years ago

“Truly dishonest , took my money kept my money including monies refunded at their request from easyJet. Don’t go near them.”

Posted 3 years ago

“No you cannot trust teletext holidays do not touch them with a barge pole. I’m still waiting 3700 pound refund from a holiday cancelled in May. When you ring to discuss this they are really nice until they realise you are not going to purchase another holiday at scandalous high costs. When you reiterate you want a refund they are then either very rude Or put the phone down. The next step is legal action. AVOID TELETEXT HOLIDAYS AT ALL COSTS.”

Posted 3 years ago

Hi, Thank you for your review which we are very sorry to read. We have passed this onto the relevant department who will be responding to you accordingly. This is still an extremely busy time for us and your patience is very much appreciated at this time. Thanks Holly

Posted 3 years ago

“Teletext holidays have still not refunded my deposit from feb. This company is disgusting. Patricia. Do not use . Need closing down”

Posted 3 years ago

Hi Patricia, Thank you for your review which we are sorry to read. In order for us to look into this further please can you provide us with your TT booking reference number and we will arrange for a member of our team to contact you directly. Thanks Holly

Posted 3 years ago

“I was telephoned today by Pooja from Teletext Holidays to inform me that my holiday to Spain was cancelled but was aple to offer me three options. I could rebook my holiday for next year at no additional cost to me or have a credit note or accept a refund. She went through all the options very carefully with me. I felt very relieved after her telephone call today. Thank u Pooja!!”

Posted 3 years ago

Hey Trudy, Thank you for your review which we are very sorry to read. In order for us to look into this further please can you provide me with your TT booking reference number so we can arrange for a member the team to contact you. Best Wishes, Becky

Posted 3 years ago

“Over all it’s a good service but the price has been upped which I wasn’t too pleased about .,, but great service on phone by Fraser 👍”

Posted 4 years ago

“Booked a package holiday with teletext not able to get cause of covid 19 was meant to go tomorrow to Lanzarote cant get talking to them on phone just got and email very bad service”

Posted 4 years ago

Hi Angela, Thank you for your review which we are very sorry to read. In order for us to look into this further can you please provide us with your TT booking reference number followed by 6 digits. Thank you, Becky

Posted 4 years ago

“Helpful customer services person was patient and happy to run through a number of options. As I found previously, the holiday I chose was not the price quoted on the web site, which was a bit disappointing sionce I see no reason why this information should not be 'live'.”

Posted 4 years ago

Hi Daniel, We are pleased to learn our Customer Support agent was able to help you with your query and provide you with the information required. Best Wishes Becky

Posted 4 years ago

“I am due to fly Tomorrow with Ryanair flights cancelled phone calls 1st lasting 53 minutes. Still no confirmation email regarding cancelled holiday. Text message received offering credit. TnC,s state if package holiday booked then full refund is provided if cancelled. Shame on you teletext and Ryanair. Confirmation that's all I'm asking. Shanti be using either company again”

Posted 4 years ago

“Very helpful and got everything sorted I needed, can’t ask for any more”

Posted 4 years ago

Hi Craig, Thank you so much for your kind comments. We do hope you have a brilliant time away. Best Wishes Becky :)

Posted 4 years ago

“I was constantly reviewing short break holidays and when I found one I called the number. The call taker was very helpful including looking to further reduce the cost. I found the holiday I wanted and the price I wanted and booked it. Very helpful”

Posted 4 years ago

Hi Niel, We are really pleased to learn we have been able to help you in finding the best holiday possible along with a great price. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“All done within half an hour and got what I wanted. Nice holiday in five weeks a a very good price. Morroco here we come”

Posted 4 years ago

Hey Lynn, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

“Great service, very pleased with the holiday package and price”

Posted 4 years ago

Hi Miss Gold, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

“Good service”

Posted 4 years ago

Hey, Thank you for your kind comments. We hope you have a lovely holiday. Best Wishes Becky :)

Posted 4 years ago

“Very good thanks”

Posted 4 years ago

Hi Anthony, We are happy to hear you have been pleased with the service received and we do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“The price jumped up hugeley from website to when i spoke to the rep. A lady Neelam then rang me and price matched my holiday to on the beachs price. A bit off a faff but in the end great service from Neelam only and a great deal. Cant wait for our holiday”

Posted 4 years ago

Hi Cassandra, We are happy to hear Neelam was able to help you in booking your holiday and we do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“teja was my advisor and he was so patient and helpful in finding me my holiday”

Posted 4 years ago

Hi Alison, We are happy to hear Teja was able to help you in booking your holiday and we do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“Will book again would be easier if staff got to the point though and answered questions without reading unnecessary script which diverts away from question asked”

Posted 4 years ago

Hi Mrs Young, Thank you so much for your kind comments. We do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“Helpful but different prices then on the side”

Posted 4 years ago

HI, Thank you so much for your kind comments. We do hope you have a wonderful holiday. Best Wishes Becky :)

Posted 4 years ago

“Customer service is very slow”

Posted 4 years ago

Hi Miss Viegas, Thank you for your comments. We do hope you have a wonderful holiday. Best Wishes Becky :)

Posted 4 years ago

«
1
2
3
4
»

Teletext Holidays is rated 1.8 based on 1,617 reviews