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Tentworld Reviews

4.7 Rating 19,006 Reviews
92 %
of reviewers recommend Tentworld
4.7
Based on 19,006 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Tentworld Reviews

About Tentworld:

Tentworld is the largest independent camping store in Australia. Featuring one of the biggest online camping stores countrywide, we work alongside a dedicated network of pure camping retailers. Demonstrating expertise in all things camping related we sell to cater to your needs and deliver the best deals available. We are passionate campers, not distracted by any other outdoor category, seeking to help you enjoy your next camping holiday in the great outdoors. Tentworld takes pride in having a large range of camping gear as well as working hard to ensure we support you with the best customer service. Here at Tentworld we stock a huge range of quality tents, swags, stoves, ovens, fridges, sleeping bags, lanterns, and all other camping equipment you may need for your outdoor holiday. Whether you're camping with the family or going extreme hiking solo we have all the gear and equipment you could possibly need. Feel free to contact us if you need any help in selecting the right equipment to suit your personal needs, we are here to help. Happy Camping!

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Yet to collect product
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(Warana, 4575) - Posted 4 years ago
Good service
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(North Ipswich, 4305) - Posted 4 years ago
Very good customer service
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(North Ipswich, 4305) - Posted 4 years ago
We prefer to shop at Tentworld Toowoomba than other major stores. The variety and quality is everything we need. Congratulations on the staff you employ too. Thanks for the service
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(Toowoomba, 4350) - Posted 4 years ago
I was served quickly considering how busy the shop was
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(North Ipswich, 4305) - Posted 4 years ago
Friendly, helpful staff with knowledge of products and availability, location in the store and advice given when required. Thanks , keep up the professionalism that you have and show.
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(Toowoomba, 4350) - Posted 4 years ago
Great customer service. I am happy with my purchase. The product range in relation to my purchase however could be better.
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(Fyshwick, 2609) - Posted 4 years ago
Very good thanks
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Posted 4 years ago
Met expectations as I received my order in good shape. Order was delayed due to product availability so not TW’s fault however communication around delays could improve as I had to chase up instead of been informed
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Posted 4 years ago
Very good service -especially around Christmas time.
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Posted 4 years ago
Product great, fast shipping however disappointed to see at a much much reduced priced at Aldi.
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Posted 4 years ago
Tentworld kept me informed about delivery, as when I ordered they advised stock was coming soon. And that's what happened!
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Posted 4 years ago
Tentworld was great, very communicative and good prices. The couriers(Couriers Please) they used for my delivery were bloody useless though. It took nearly a month to deliver 2 camp chairs from Brisbane to Coffs Harbour- admittedly this was over christmas, but an identical chair was ordered on the same day to the same address and turned up within a week. Tentworld did a good job, but their couriers are patchy at best
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Posted 4 years ago
Great service online no trouble at all product arrived on time.
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Posted 4 years ago
Looks good and delivered on time. Yet to be used.
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Posted 4 years ago
Thank you for quick delivery before christmas. The sleeping bags are great however I was a bit disappointed that I ordered 2 (and although it stated colours were random) the picture was of a green and a blue choice and I ended up with 2 x blue. It would be great if someone is ordering 2 , the colours could be different! Thanks for your prompt service though.
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Posted 4 years ago
Very helpful, very polite, good service. Thankyou
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(Garbutt, 4814) - Posted 4 years ago
No issues with Tentworld but Toll delivery lost the main item and had to investigate where it went too. Took 8 days for it to be delivered. The first item took 2 days and they were sent together.
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Posted 4 years ago
My item was little slow to arrive, but that could be due to the Christmas rush etc. The light is just as I expected and I am very happy with it’s performance.
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Posted 4 years ago
Understandably the Postal system is considerably stretched but nearly 2 weeks for delivery 8kms away ! Lucky I ordered well in time for Christmas gifts !
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Posted 4 years ago
Tentworld is rated 4.7 based on 19,006 reviews