The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.96

4.0 Rating 1,039 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 7th June 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I passed my driving test in Chippenham. My driving instructor was Nick. I got an automatic driving license. Nick was very patient and taught all necessary tips needed to pass the exam. We spent many hours doing actual driving on roads and roundabouts. I would recommend Nick to anybody who wants to pass automatic driving license in Chippenham or Swindon. I changed three driving instructors and finally [assed with Nick. Nick is different from other driving instructors because he his not very stressful to learn with and progresses fast. The AA website is very easy to use book/cancel lessons.”

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Posted 11 months ago

“I have had the best experience with Faisal: he is an ncredible dedicated instructor, very attentive to pupil’s learning needs and explaining things clear and pupil-friendly. I have been practicing for a while before I met Faisal but under his instruction I made a massive progress and developed driver way of thinking. Totally recommend to others and happy to brag: I have recently passed my driving test! 🥳🚗”

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Posted 11 months ago

“The worst services and worst professionalism ever seen. They book your dates and on the day of lesson they wont show hp saying they have booked in for someone else and dates are not available.”

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Posted 11 months ago

“AA school system is very easy to navigate and use. My instructor Kajanraj Thavayogan is very responsible and patient. He's also very helpful throughout the whole learning process. Defo recommend!”

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Posted 11 months ago

“My instructor was Freddie, he is so easy to talk to and made me feel comfortable. He was very patient with me. I have now passed my test in Mitcham. Thanks Freddie, definitely recommend him to friends. I don’t have words to say thanks Good luck”

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Posted 11 months ago

“Had a great experience with AA driving school. Easy to book lessons & very flexible. My instructor was Freddie, great teacher and I was able to pass my driving test first time! Would definitely recommend.”

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Posted 11 months ago

“The AA driving school is the best to start your driving journey. My instructor Raj is one of the best instructors, helping me to pass first time at Mitcham test centre today. I would highly recommend AA to everyone.”

The AA Driving School 5 star review on 5th June 2024

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Posted 1 year ago

“If you are looking for driving instructor who is professional, patient and hearty in Hendon, Mill Hill area I highly recommend Jahir. I have passed my exam in first attempt. Thank you so much.”

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Posted 1 year ago

“My instructor, Mr Hafiz Rehman, was excellent. Always knowledgeable and happy to help. His instruction greatly helped my confidence (especially with roundabouts and lane-changing). A big thank you to him for helping me pass first time, very grateful.”

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Posted 1 year ago

“Morty was absolutely fantastic. Could not recommend him enough! First time pass with 0 minors all because of his professionalism, knowledge and calmness . Thank you Morty!!”

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Posted 1 year ago

“dont use them they cant even refund”

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Posted 1 year ago

“AA were an amazing driving school. My Instructor Raj (Jesuthasan Rajkumar) was incredible. He was so patient, informative and helped me pick everything up super fast! I passed my driving test first time after only 10 lessons, Raj told me exactly what to expect and put my mind at ease. I would recommend the AA and specifically Raj if you are looking to pass your test, they are the best!”

The AA Driving School 5 star review on 30th May 2024

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Posted 1 year ago

“AA driving school has the best driving instructors. With guidance from my driving instructor Jahir, who is very knowledgeable and professional. I have passed my driving test on my first attempt. I strongly recommend AA driving school.”

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Posted 1 year ago

“Do not choose AA!! I'm in the process of trying to get a refund after a horrible experience with an AA instructor. Customer service are awful - there's no way to call them and speak to someone. I've had to send a complaint and will probably wait days to hear back from someone. I've read so many similar reviews here - people are struggling to get refunds after bad experiences. Never again will I use AA for anything. Not only have I lost £90, but they have also taken up so much time on my day off work. Choose a different driving school!”

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Posted 1 year ago

“I can’t recommend the AA driving school enough- and most of all Raj. As he was my instructor from another strong recommendation, I learnt within 30 hrs from not ever driving before. I passed first time with 2 minor faults. His teaching is very patient, We corrected all mistakes made as well as Raj explaining thoroughly what went wrong, how to make it right, and the hazards in doing so. Besides the teaching being excellent itself, I felt comfortable as he is also very friendly character which put the nerves of being on the road at ease.”

The AA Driving School 5 star review on 28th May 2024

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Posted 1 year ago

“I had the instucutor Karim Salih who expected me to reverse out of a road into the road behind me. whoever let him be a AA instructor should be fired as he will kill his student.”

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Posted 1 year ago

“Terrible experience - do not recommend! Mark Whittet didn't turn up for my lesson in Edinburgh because he couldn't find my address. The address I gave him was correct and also available on maps / online. He was very rude on the phone and made me feel very uncomfortable when he finally arrived and hour late (I had to send him a screenshot of Google maps - a red flag for a driving instructor). He said he would charge me a 1 hour cancellation fee as apparently it was my fault he couldn't find my address. This was a horrible experience! I hope AA help with a refund or different instructor.”

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Posted 1 year ago

“My driving instructor, Raj, is incredible; he is patient, knowledgeable and thorough! Today, I am proud to say I passed with only three faults. I would recommend him and AA to anybody with ambitions to drive safely and confidently. Thank you for your guidance, Raj! Very best, Emmanuel”

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Posted 1 year ago

“I am deeply grateful to Mohammed Sayeed Chowdhury for his outstanding guidance and support in helping me pass my driving test on the first attempt. Initially, I was quite anxious about driving, but Sayeed's patience and effective teaching methods made all the difference. His calm and encouraging demeanor helped me overcome my fears and even made me enjoy driving. Sayeed's lessons are thorough and tailored to ensure a complete understanding of safe driving practices. I highly recommend Sayeed to anyone seeking an exceptional driving instructor. Thank you, Sayeed, for making this possible!”

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Posted 1 year ago

“I had a very disappointing experience about 11 months ago with AA driving school Basildon. Their instructor Darren wasn't at all professional! Very impatient, very patronising, made me feel nervous not only about the road but about his attitude. I had done over 12 lessons and on day in the middle of the lesson he snapped after I've done a mistake, said the lesson was over and he can't teach me anymore. This has been truly traumatic for my confidence in driving,luckily I had found the courage to start again and I found another instructor (not AA) that was absolutely the opposite of Darren and within 20 lessons I had passed my test at the Basildon test centre wich is known to not have the best pass rate. My point is, not everyone can be an expert at driving from the beginning, and the whole point of having lessons it's because you need to learn. So yes, I'd expect another attitude! Again maybe I would've left it, but after I had lessons with someone else I saw the difference, and I can compare, and I hope this feedback would be taken as it is!”

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Posted 1 year ago

The AA Driving School is rated 4.0 based on 1,039 reviews