The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.96

4.0 Rating 1,039 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

Write Your review

Tell us how The AA Driving School made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The AA Driving School 5 star review on 7th June 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Learning with Freddie Asare via AA in South London, was a really pleasant and good learning experience, and got taught good driving principles that I continue to use today. Thanks to Freddie's patience, encouragement and teaching style, I passed first time! As opposed to other driving schools I had tried like RED, which based on my experience I got an unprofessional sub-par instructor in comparison.”

The AA Driving School 5 star review on 16th July 2024

Helpful Report

Posted 10 months ago

“They only care about the money not the safety of the vehicle the learners are in”

Helpful Report

Posted 10 months ago

“I passed on the first attempt thanks to Darren Pearce, AA Pinner instructor! Darren was very supportive throughout the journey, he was always patient and helpful. He always gave me confidence and useful feedback! He helped me with every bit of the driving and gave me instructions and tips to be calm, which made me easily pass! One of the best things I learnt from him was to be very vigilant and careful when driving and assess risk situations before they arise.”

The AA Driving School 5 star review on 12th July 2024

Helpful Report

Posted 10 months ago

“I passed from the first attempt thanks to Hade Hosseini, AA Nottingham instructor! Hade was very supportive throughout the journey, was always patient and helpful. He always gave me confidence and useful feedback! He helped me with every bit of the test and gave me instructions and tips to be calm while driving which made me easily pass!”

Helpful Report

Posted 10 months ago

“Being a very nervous and anxious learner my instructor was incredible in putting me at ease talked me through everything and encouraged me when needed”

Helpful Report

Posted 10 months ago

“Mainly talking instead of driving. Was told by the instructor that if I would practice in my own car, he probably wouldn't want to teach me anymore. Driving instructor asked (with less than 48 hours notice!!!) if he could reschedule our appointment as he had a holiday, to which I agreed. Then when I informed this person that I had tested positive for Covid, straight after.. HE cancelled my lesson for that day and took my 2 hour lesson pay! I complained by the AA who said that they could not waiver due to their 48 hour cancellation policy. Heads up: the AA basically wants you to infect their instructor with covid and therefore their other pupils. I would not recommend them at all. I am absolutely disgusted by this practice!”

Helpful Report

Posted 10 months ago

“I booked lessons through the aa the instructor booked more lessons and then kept my £1050 just a warning to anyone booking through the aa! I contacted the aa and they weren’t very helpful. Really disappointed with the company ! I only chose the aa as I thought they were a household name I could trust”

Helpful Report

Posted 10 months ago

“There are two driving instructors with whom my girlfriend booked sessions, and both are perverts. One tried to touch her inappropriately. We raised a complaint, but no action was taken. Trusting the company, we booked another instructor, but he started texting inappropriate messages. Now, my girlfriend is going through mental trauma and has lost the confidence to continue driving training. The name of the first instructor is Bilal Pezhman, and the second is Hade Hosseini.”

Helpful Report

Posted 10 months ago

“I passed first time with 1 minor”

Helpful Report

Posted 10 months ago

“The instructor informed me he is unable to do the test appointment that bad been scheduled for months 3 weeks before die to a hospital appointment. AA did absolutely nothing to help and we are still trying to get compensation. the driving instructor is called Richard and based on London, be weary of using this company. The new test is in December and AA have failed to help with setting this up or any other lessons. This is so disappointing and has caused severe stress.”

Helpful Report

Posted 10 months ago

“Passed first time thanks to Ceri Anne Delfino! She was an absolutely amazing instructor who really helped to put my mind at ease while driving and gave me the confidence I needed to pass. Really can't recommend her enough!!”

Helpful Report

Posted 10 months ago

“I learned with Shelly Sokhal of AA driving and she is so good and thorough! I started out as a nervous driver until I became more confident and passed at first attempt. Thanks, Shelly!”

Helpful Report

Posted 10 months ago

“I had Daniel as a instructor from macclesfield cannot fault him 1 bit and passed my practical first attempt he was very professional and patient highly recommend”

Helpful Report

Posted 10 months ago

“I'd like to express my appreciation to my driving instructor Elias Sidali, who is highly professional, patient, with excellent teaching skills. I had driving experience in another country and my course was less than two weeks. Elias was very supportive, taught me a lot about driving in UK and built my confidence. Passed my test first time with 1 minor in Morden. Strongly recommend.”

Helpful Report

Posted 11 months ago

““My driving instructor, Rajkumar Jesuthan demonstrated exceptional patience, a calm demeanor, and a consistently positive attitude. Thanks to his guidance, I passed my test at the Mitcham test centre on the second attempt. If you're in the area, I highly recommend choosing him. Already recommended him to someone.”

Helpful Report

Posted 11 months ago

“Michael L was amazing! He started our lesson off by explaining everything there was to know about the car, even though I had had lessons with another instructor before. I thought I knew everything but I was very wrong! When we were driving he was very helpful in taking me to difficult to drive places which definitely prepared me for my exam better. He is very very good at explaining things and in greater detail than others might go into to make sure you understand. And he will always ask if he has explained it well or if you’d like for him to explain it in another way. One of the best things I learnt from him was to be very vigilant and careful when driving and assess risk situations before they arise. Sometimes it’s better to hold back and sometimes to just get out in front of it and pass it before the risk develops. Besides all that he is a lot of fun to drive with and have great conversations in the car. I definitely recommend him!!!”

Helpful Report

Posted 11 months ago

“My driving instructor, David Meredith, demonstrated exceptional patience, a calm demeanor, and a consistently positive attitude. Thanks to his guidance, I passed my test at the Gillingham test centre on the first attempt. If you're in the area, I highly recommend choosing him. Already recommended him to someone.”

Helpful Report

Posted 11 months ago

“I had Micheal as my driving instructor, the AA driving schools instructor for my area. He was great, taught me everything i need very clearly and did not waste any time. He helped me through the parts i struggled with. In the end i passed my test first time and with 0 minors. This is all thanks to Micheal.”

Helpful Report

Posted 11 months ago

“So my son has had 4 lessons with the local AA instructor. The first 3 lessons went okay but it seemed like the driving instructor might have got out of bed on the wrong side on this last 4th session. My son started to slow down at an amber traffic light which was around 4-5 car lengths away (30mph limit he said he was doing around 25mph). The instructor said to carry on going, however given the conditions were bright, sunny, not raining, he had checked his rear view mirror noting a car was around 2 car lengths behind him, so decided to stop due to it being safe to do so without aggressive breaking needed, in his view. He then got berated by the instructor asking him what the hell he was doing? And why didn't he go through the light as directed? To which my son replied, there was enough distance for me to stop safely given. The instructor then accused him of not checking his mirrors before breaking asking what car and how far away was the car behind, to which my son replied it is a BMW and around 2 cars behind. This seemed to infuriate the instructor who then continued to argue with my son saying, "I forgot you have much more experience than I do in terms of driving." "If you're that experienced why haven't you passed your test yet?" which is blatantly insulting my son. The Instructor clearly knew he was totally unprofessional as he then tried to make a few jokes on the way home. I find this totally unacceptable and completely unprofessional from a supposedly well trusted brand name.”

Helpful Report

Posted 11 months ago

“I would 100% recommend my instructor Dave, he help me to pass my time at Gillingham test centre. During every lesson he was amazing, patient, understanding and motivating. If you are looking for an instructor in Gillingham, I would definitely recommend Dave.”

Helpful Report

Posted 11 months ago

The AA Driving School is rated 4.0 based on 1,039 reviews