The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.96

4.0 Rating 1,039 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 7th June 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a great booking experience, paid upfront for 10, but it’s been difficult to get slots when we want. Regretting that we bought multiple ones upfront. Will go elsewhere after we’ve used them.”

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Posted 11 months ago

“Hats off to Basir -Uxbridge/Slough instructor for being the best 👌 and taking me through my lessons from scratch. Passed my test-1st attempt on July 1 with 3 minors and I owe it to him. He was professional, patient and took time to calmly explain every step and to ensure that you become.a safe driver! Would definitely recommend him anytime. Thanks Basir”

The AA Driving School 5 star review on 2nd July 2024

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Posted 11 months ago

“I recommend trying another school - The drivers are not all competent road users themselves. I was dangerously overtaken by one on my bicycle who has either not read highway code updates or doesn't care. (https://www.gov.uk/government/news/the-highway-code-8-changes-you-need-to-know-from-29-january-2022) There was also no point as there was traffic ahead and I passed him again anyway. Happy to provide licence plate and time of incident should AA care to contact me.”

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Posted 11 months ago

“I had the pleasure of learning to drive with Suman, and I cannot recommend him highly enough! From the very first lesson, his professionalism, patience, and expertise were evident. One of the things I appreciated most was Suman’s patience and calm demeanor. He never made me feel rushed or pressured, and he was always willing to go over any areas where I needed extra practice. His constructive feedback was always delivered in a positive and encouraging manner, which made learning to drive a genuinely enjoyable experience with him. Suman provided tips and practice sessions tailored to what examiners look for. Thanks to his thorough preparation, I felt confident and well-prepared on the day of my test, which I passed with flying colors. I highly recommend Suman to anyone looking to learn how to drive!”

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Posted 11 months ago

“I liked the instructor, he was a good.tutor..kind and made every lesson so easy. I passed first attempt!”

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Posted 11 months ago

“Suman is an amazing instructor Very patient and calm Always on time for the lessons He taught me to be more confident and believed in me I passed at the first attempt 🤪 😬 I higly recommend him ....”

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Posted 11 months ago

“Son was doing really well done 38 hrs driving instructor was finished by AA they then doubled the price”

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Posted 11 months ago

“Had a great learning experience! My instructor was Freddie. Very honest teacher and explains things very clearly in a way u can understand. He was patient with me even through the thick and thin, always believed i was capable! Passed first time with him.”

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Posted 11 months ago

“Was informed by my instructor that he could no longer teach due to failing his own test less than a month before my exam. The AA offered no support and were extremely unprofessional and unhelpful in the matter, essentially telling me I would have to find someone local. I have ended up having to spend additional costs to learn and get experience in an unfamiliar car which is not ideal. I'd recommend anyone avoid the AA as they offer no support when things go wrong.”

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Posted 11 months ago

“My instructor wa Kajanraj Thavayogan, Raj as I call him. Raj was very professional and he was very patient with me as I was very nervous. He believed in me when I doubted myself and because of his support, I passed my driving exam on my first try! Thank you Raj :)”

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Posted 11 months ago

“I’ve not driven for over 10years and I couldn’t be more confident now having had refresher lessons with Raj @ AA. We’ve covered so much during just 6hrs of lessons, focussing on areas I needed more confidence with such as roundabouts and motorway driving. I would really recommend Raj as an instructor as he was calm and explained everything well and pushed me when I needed it.”

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Posted 11 months ago

“It’s been a terrible experience, a few weeks before my practical my instructor stopped responding and cancelled our lessons, after reaching out to him multiple times- I was told he could no longer continue to teach as he was no longer “fit to”. I was told to find a new instructor with no notice. I had to cancel my practical and now won’t be able to find a test date until next year. Despite being very understanding to my instructor, he ignored all my messages asking for a fair partial refund.I made a complaint to AA which has also been ignored. They made no attempt to reach out to me. Why do they have unfit instructors who cannot commit to their students? £40 an hour for such poor service and a waste of 11 lessons. I wish I had started with Red driving School instead.”

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Posted 11 months ago

“Rizwan Ahmed has been timely with my driving lessons in automatic in less than two months after taking weekly lessons before gambling to taking my driving test, just weeks before I leave Cardiff. His teaching style has been comprehensive, documenting all the areas covered in the lesson, highlighting any strengths and weaknesses. It was a pleasure having him as well, let alone his excellent track record for ensuring they pass under this instructor.”

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Posted 11 months ago

“Jahir It’s a very good guy and he is very helpfully He help me a lot and I did pass on my first try I rate him 5 ⭐️”

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Posted 11 months ago

“Having had a disappointing experience with my first daughters independent driving instructor, we decided to take a different approach for my second daughter and go the route of a known brand, The AA, unfortunately, my daughter was landed with the appalling Colin Garland. To be specific: 1. He was late for lessons. 2. He cancelled lessons. 3. During a two hour lesson, they spent approximately one hour parked in a car park with him telling my daughter she could not park and was no good at it – Perhaps the time would have been better spent with him teaching her as he was paid to do? 4. He did not answer specific questions about road markings. 5. He refused to take her for her driving test as she was “not ready” I am pleased to say that my daughter passed her test – first time. After her test the driving examiner took me aside and explained that although she had passed there was a manoeuvre around a parked vehicle which she had never been taught, however as she drove round this obstacle both safely and legally it was not an issue and thus, she obtained a pass. I would suggest if your child is looking for a driving instructor do not go anywhere near Colin Garland.”

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Posted 11 months ago

“AA Driving School best school to start and my driving instructor called Raj was able to prepare me to make it in one attempt. He is such a good teacher, I am glad I had such great driving instructor.”

The AA Driving School 5 star review on 20th June 2024

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Posted 11 months ago

“The instructor Mr. Andrew Thorley in Eastbourne is the best you can ever get. He always made me feel comfortable. He is thoroughly professional and a very honest man. You can tell that he loves his job by the way he deals with everyone. I passed my test with just a few lessons with him. Big shout out and thanks to Andrew for everything he did for me.”

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Posted 11 months ago

“After a couple lessons with one of their instructors, my next pre paid lesson was cancelled due to illness, which is fine, but now the instructor wont reply to my messages to reschedule. The lesson was 7 weeks ago. The last message was 3 weeks ago. The AA are saying per T&Cs they're not responsible but they still feature the instructor on their website. It's a scam”

The AA Driving School 1 star review on 19th June 2024

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Posted 11 months ago

“Very good”

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Posted 11 months ago

“I passed my test first time at Hendon on Friday 14th June and I was delighted. My instructor Jahir was patient and kept quiet most of the time allowing me to drive. He only got involved when necessary and helped me learn from my mistakes. I learnt a lot from him especially when it came to roundabouts and moving into the correct lane, bay parking, pulling up on the left and right and lastly parallel parking. On the test I was asked to do a forward bay park and managed to get it right first time so was thrilled. I felt calm and comfortable with him and grew in confidence while driving around London. We did many routes around Hendon and Mill Hill so on the test I was comfortable with the roads we went on. I wish you all the best of luck for your test and in the future.”

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Posted 11 months ago

The AA Driving School is rated 4.0 based on 1,039 reviews