The Audiobarn Reviews

5.0 Rating 635 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 635 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 13th February 2024
Martin M
The Audiobarn 5 star review on 10th February 2024
Craig H
The Audiobarn 5 star review on 27th November 2023
David S
The Audiobarn 5 star review on 16th November 2022
Paul J
The Audiobarn 5 star review on 23rd August 2022
Mr G M
The Audiobarn 5 star review on 6th August 2022
Simon N
The Audiobarn 5 star review on 1st August 2022
Anonymous
19
Anonymous
Anonymous  // 01/01/2019
In 2018 I became keen to invest in Hifi equipment. I checked with a few shops around London, then I found The Audiobarn, and judging by how I was treated there I knew that I didn't need to shop anywhere else. Jack was very helpful, positive and reasonable. Consequently, in 2018 I bought from The Audiobarn a Naim Uniti Nova unit and a pair of Kudos Cardea Super 20A, and Jack gave me a good price for the Naim speaker cables as well. The sound quality was fantastic, and I was extremely happy with my purchase from The Audiobarn. Last year, I decided to upgrade my system, so I went back to The Audiobarn for a new pair of speakers, this time the Kudos Titan 606. Again, it proved to be the right decision, as I was offered a good deal for my speakers, so I was able to purchase the new Kudos speakers in good conditions, as I intended to. HiFi equipment is very expensive, so it's really important to buy from a good, reasonable supplier, therefore, buying from The Audiobarn proved to be great for me. I would warmly recommend The Audiobarn to anyone stepping on the high-class audio equipment path, due to the friendliness, reliability, positive approach and support that they always offer. Definitely a five-star rating in my book. SZ, London, 29th January 2022.
The Audiobarn 5 star review on 29th January 2022
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Posted 2 years ago
I recently bought Audiobarn's exdem Naim NAP500DR power amp, together with some new SuperLumina cabling and some Fraim levels/legs. As this purchase made some of my equipment redundant, I asked Audiobarn for a part exchange deal (involving my NAP250DR, some SuperLumina cables and a PowerLine). Jack was extremely patient during the negotiations and equipment ordering and was more than fair with the trade-in deal. Now that the NAP500DR and new cabling have settled in, I am delighted with the superb uplift in sound quality. Combine this with great advice, patience and a good deal I have experienced with Audiobarn, I am absolutely delighted. I would not hesitate to recommend Audiobarn and, I am sure, will be dealing with them again in the future. Keep up the great service!
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Posted 2 years ago
I bought some dCS equipment from The Audiobarn, having never been a customer before. It took me two visits to Harlow, three home loans and several lengthy phone calls to make a decision, but Jack and Andy were patient and helpful throughout. I would highly recommend The Audiobarn for their professional service, knowledge and extensive product range.
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Posted 2 years ago
Been looked after so well by Jack and Andy. Accurate and unbiased advice, able to audition the Schunyata Alpha cable at home before commitment and a purchased at a good price. What more can one ask. Wholehearted recommendation.
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Posted 2 years ago
Jack and his colleagues at Audiobarn gave me the best service I’ve had in years…It was a breath of fresh air… They also gave me a great deal on my new HT processor I bought from them… It's rare to get this level of service these days...Rest assured I’ll be back there soon as I feel we have to support these independent traders who go the extra mile...
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Posted 2 years ago
Five gold stars for customer satisfaction of the highest quality. The guys, Andy and Jack really know their stuff too and go that extra distance to deliver on all levels. I’ve made two separate purchases in the last month, one digital, one analogue with Andy providing valuable impartial advice, fitting a new mc cartridge onto my 40+ year old turntable/arm combo. It now sounds better than ever. Highly recommended.
The Audiobarn 5 star review on 18th January 2022
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Posted 2 years ago
From the start I was given great service by Jack of Audiobarn. Great communication while I was waiting on shipping and thereafter. I feel that with my purchase Jack went above and beyond to help me and I am truly grateful for everything Audiobarn has done during & after my purchase. Thank you Jack.
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Posted 2 years ago
My first experience with Audiobarn, and I wouldn’t hesitate to recommend. Jack provided fantastic service and was extremely helpful throughout the whole process. Jack gave me a great trade-in deal and communication was excellent. Very happy with my purchase, the Linn Krystal cartridge is fabulous. I wouldn’t hesitate to use Audiobarn again. Highly recommend.
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Posted 2 years ago
Great advice, support and service. Highly professional and knowledgeable, will definitely be using them again.
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Posted 2 years ago
Jack and the team at the Audiobarn have been brilliant, so helpful and patient! I had so many questions, especially while auditioning for both my speakers and more recently my new amplifier, Jacks’s knowledge has been invaluable and the experience A joy!
The Audiobarn 5 star review on 17th January 2022 The Audiobarn 5 star review on 17th January 2022
Helpful Report
Posted 2 years ago
I recently contacted the Audiobarn about purchasing a Linn LP12 turntable. My hifi knowledge is limited at best but helped by Jack and Andy, who explained the package and upgrade options. Jack arranged a demo session, which was brilliant. There was no hard sell and I had the opportunity to listen to a number of vinyl albums on multiple turntables. The whole experience was awesome and it allowed me to make an informed decision on a power supply upgrade. I was kept updated on build and delivery leadtimes throughout and Steve provided a great service regarding the installation. To summarise, a great experience and I would strongly recommend Audiobarn
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Posted 2 years ago
It was a great pleasure dealing with Jack again. He was able to source my Naim Uniti Star incredibly quickly by leveraging his Naim network. I am delighted with the product and would highly recommend Jack and his team to any serious buyer. The variety of equipment available for audition is amazing.
Helpful Report
Posted 2 years ago
I recently purchased a Shunyata HYDRA ALPHA A10 after looking at several other brands of power distributors for similar and a lot less money but after speaking to Jack and a visit I could see then and now hear the difference this unit offers to my system, the term money well spent. Thanks Jack for your help and advice.
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Posted 2 years ago
Having purchased previously from The Audiobarn I felt safe in the knowledge that the advice I received from Andy Holt was going to be sound and I was not disappointed. Coupled with the Supercap DR and NAP 250 DR the resulting sound quality is stunning and a huge improvement over my existing system based around a NAC 82, which in itself was no mean performer.
Helpful Report
Posted 2 years ago
Audibarn were excellent - great facilities to listen to a wide range of options, no fuss/hurry in great surroundings. They even lent me a set of equivalent speakers when the lead time on my own new speakers went a little longer than Jack felt was acceptable. The system is sounding spectacular now and I will certainly return to Audiobarn!
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Posted 2 years ago
This was my first time buying at The Audiobarn; it was a great experience. Jack was helpful, knowledgeable and willing to do a decent deal that involved a degree of p/x, which helped to sway the deal. It was good to meet someone with the enthusiasm & knowledge to discuss aspects of this purchase and the wider system, something that will help to guide a future upgrade. The Audiobarn is a great place to source your audio, in full confidence that Jack and colleagues will make it a positive experience.
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Posted 2 years ago
Jack was very helpful, both in telephone discussions regarding the kit I was interested in and with the demo. Allowed plenty of time with the demo and did not try to push his views or any particular equipment. I was also very pleased with the man he sent to wire up the speakers and get it all working.
Helpful Report
Posted 2 years ago
I can only add to the high praise for Audiobarn. The level of advice and service is beyond anything I’ve experienced anywhere. In September, I contacted Audiobarn about changing some of my hifi cables. Not only did I get great advice on options but Jack Satchfield kindly offered me demo sets to try at home and allowed me to hang on to the cables for a substantial period, at a very reasonable security deposit, so I could do careful comparisons between the options. My email questions were always answered quickly, with very good advice and telephone calls were unhurried and very useful. The was no pressure to buy. I ended up buying a number of cables from the Siltech range and am very pleased with the purchase. Delivery was next day. Audiobarn will be my first point of call and strong preference for all future purchases because of the great service. I can’t praise them highly enough
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Posted 2 years ago
Such an exceptional place to buy top draw hifi. They are knowledgeable, helpful, flexible, friendly and most importantly do what they say they will. I can’t recommend more highly!
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Posted 2 years ago
Excellent service and help and info I cannot recommend jack and Andy any higher nothings to much trouble and will go the extra mile there exceptional Andrew and Jessica
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Posted 2 years ago
The Audiobarn is rated 5.0 based on 635 reviews