The Audiobarn Reviews

Name: The Audiobarn
Address: 2 Feltimores Park, Chalk Lane, Harlow, Essex
Rating: 5.00

5.0 Rating 633 Reviews

100 %

of reviewers recommend The Audiobarn

5.0

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 13th February 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just made my second turntable purchase from the Audiobarn and will be back for speakers once appropriate approvals have been secured! Couldn't be happier with the service and the quality of the stock is phenomenal. An easy 5 stars from me.”

Helpful Report

Posted 1 year ago

“Amazing personal service from Jack at The Audiobarn once again! He let me try out some different headphones at my leisure to make sure I was making the right decision. Went for the Focal Clear MGs which sound stunning. 5* all the way!”

Helpful Report

Posted 1 year ago

“I am not local to The Audiobarn but the shop has become my first stop whilst steadily upgrading my system over a number of years. I could go elsewhere but Jack is always helpful both with advice and flexible with generous trade in offers. I recently had two of the Audiobarn team visit to install an active Naim system with the top of range 555 streamer and their work was exemplary. I am told it will take a month or two before the new system performs at its best but I am sure that it will be a pleasurable journey.”

Helpful Report

Posted 1 year ago

“Excellent service - as usual - from Jack @ Audiobarn. Highly Recommended.”

Helpful Report

Posted 1 year ago

“A great experience buying a Vertere turntable. Andy set everything up for an audition and talked me through my options for a future digital addition to my system. Great, friendly service.”

Helpful Report

Posted 1 year ago

“I have been dealing with Audiobarn for a while now and keep coming back. I don't even live close, but their customer experience is absolutely top notch. One of the few places around that offer a proper home demo service (not the usual 'money back guarantee' you get elsewhere). Recently I took the plunge and made the long journey down to their fabulous barn to demo a Chord Dave. Yes, I could have bought a Dave at any number of more local dealers, but I went with the Audiobarn because of their very generous trade-in offer and all round great customer service. They stock a really well thought-out selection of gear and avoid the same old list of big names. Well tailored to a proper audiophile who cares about music, not merely spec sheets. Would thoroughly recommend them to anyone.”

Helpful Report

Posted 1 year ago

“Knowledgeable people who go the extra mile.”

Helpful Report

Posted 1 year ago

“Extremely helpful with a relaxed atmosphere. Jack showed me through the system we had discussed with consummate ease. I was left to choose the music to listen to, various music was played and enjoyed. The ‘sales’ side of the business was so relaxed and once my decision was made, a short discussion was done. Would recommend this business to anyone serious about music as nothing was too much trouble.”

Helpful Report

Posted 1 year ago

“I first met Jack some years ago when he was an Assistant Manager for a hifi shop in Hertford. It was immediately clear that customer service was at the forefront of his thinking. Having previously dealt with many hifi dealers over the years, I remember being slightly taken-aback with Jack's helpfulness, unbiased advice and willingness to loan equipment. Some years later I decided to upgrade the MC cartridge on my Linn LP12. The Audiobarn had a little-used Hana SL available at a very good price so I visited The Audiobarn with my deck for Steve to carry out the installation. It was only after I had lived with the cartridge for a while and was completely happy that Jack then sent the invoice to me. Remarkably trusting. Unfortunately, that cartridge subsequently developed a fault, and Hana's UK distributor initially seemed unwilling to accept that the unit could be faulty. Jack took it upon himself to source a replacement cartridge for me and dealt with the distributor later. With The Audiobarn, the customer comes first! When the SL approached the end of its life recently, and I decided to upgrade the cartridge to the Hana ML, I made contact with The Audiobarn again. Jack made the arrangements for the cartridge exchange and took the time to keep me fully updated at every stage of the order's progress. Steve kindly came to my house to complete the installation, removing the risk of transporting my turntable. Overall, the process was handled rapidly and very professionally, as usual. I have to say that the system, in my humble opinion, now sounds magnificent. The Audiobarn offers a Gold Level standard of service that many other dealers can only aspire to. It is always a pleasure to deal with them. Thoroughly recommended!”

Helpful Report

Posted 1 year ago

“Excellent service from Jack and Andy on upgrading from Naim Atom to Nova. The transaction, including a trade-in, was very efficient and The Audiobarn was a pleasure to deal with.”

Helpful Report

Posted 1 year ago

“Enquired about the Naim Uniti Atom Headphone Edition at The Audiobarn via email and was promptly contacted by Jack who informed me of a fair trade in for my original Atom plus an excellent deal on the Atom HE. Transaction was completed and the New Atom was in the post the next day with the original being collected same time as the delivery, nothing could be simpler. I can only complement Audiobarn barn for the superb service they gave me and would definitely recommend them .”

Helpful Report

Posted 1 year ago

“I was (and almost certainly am) a HiFi neophyte. I spent a great deal of time searching for an appropriate dealer, who knew what they were talking about and who could be trusted. I did not mind travelling from central London to get to the right people. Audiobarn's reviews spoke for themselves and have turned out to be spot on. I spoke to Jack on the phone before coming up for a demonstration. The guys have been a pleasure to deal with. I have found the dealer I will be using for all my HiFi needs from now on (should the need arise). They have lots of stuff. They are smart and know what they are doing. The service is first class. I could not be happier. Specifically, I picked up a Nova, Spendor A7s, a fat power cord, some chord cables, and two Muso QB2s. All of which suits me down to the ground. I spent a few hours with the guys listening to various combinations of stuff - zero pressure (green guys like me often can't hear the difference between stuff - but the Nova and A7s were a great combo and I learnt that the right combinations are really important since it is not enough to simply combine the most expensive stuff willy nilly). Plus, they let my dogs in (which was a good sign). The whole experience was pretty unusual, outside bespoke tailoring.”

Helpful Report

Posted 1 year ago

“I first met Andy in 2018 at another dealer and he introduced me to a Nova/Core combination with Audiovector SR3 Signature speakers. Last year I came across Andy's name quite by chance on the internet at The Audiobarn. I find the Hi-Fi market confusing enough although I know I love the Naim/Audiovector sound and wanted a logical upgrade and sound to what may turn out to be a forever system, but had little idea of where to begin. Andy gave me the benefit of his many years in the industry and over some months at the end of last year gave me clear, impartial and wise recommendations on the upgrade path, without any pressure. Last month I took delivery of an NDX2/282/250/Supercap combination and Audiovector's R3 Arrete speakers accompanied by appropriate Super Lumina interconnects and AV's loudspeaker cables; all delivered and installed by Andy in person. Delighted with the results and the sound which produces a much bigger and more authentic soundstage than the previous system. Andy also appreciates that the visuals of the system, also matter and that it needs to all fit into a domestic setting. Again, Andy came up trumps introducing me to Clic units to house the system and which will be next. In an era of quick, faceless, impersonal internet sales, Andy and The Audiobarn proved it is still possible for customers to get a competitive service, that is also unique and personal, topped off by offering a generous trade-in. I cannot recommend Andy and The Audiobarn highly enough.”

Helpful Report

Posted 2 years ago

“Great service as always from the Audiobarn - see my item reviews on the ATC SCM40As and T+A DAC200.”

Helpful Report

Posted 2 years ago

“This is my third major product form Jack at the Audiobarn, and as usual from initial questions to final delivery, the support was amazing. Jack is totally open and fair at all times, I always have so many questions and Jack always jumps on a call to help me, brilliant!”

The Audiobarn 5 star review on 25th April 2022

Helpful Report

Posted 2 years ago

“Good service and quick delivery. Thanks!”

Helpful Report

Posted 2 years ago

“I highly recommend Audiobarn. I had been deliberating an amplifier upgrade for a while and after a brief conversation with Jack he offered me the opportunity to demo my existing speakers with a couple of choices in my budget. As per other reviewers comments I can attest to the relaxed approach that Jack has throughout the entire process as I had wonderful hour left to my own devices with a Vertere MG-1 hooked up to a Primaluna Evo 400 and then a Naim Supernait 3 along with my Shahinian speakers and a dozen or so records from my collection. I was unable to make a decision on the day and Jack was very patient with my indecisiveness through to the point of me finally making a purchase. I can also say that the after sales service is first class, Jack clearly has a great relationship with his suppliers as he was able to quickly source a replacement unit due to a cosmetic issue on the first one. Audiobarn will definitely be my first port of call for any future upgrades.”

The Audiobarn 5 star review on 23rd April 2022

Helpful Report

Posted 2 years ago

“Jack very helpful- loaned me a DAC to check a potential issue with my own kit, and also allowed an impromptu short test of some CDs on very high end equipment. Overall excellent service.”

Helpful Report

Posted 2 years ago

“Audiobarn kept me advised throughout on delivery and have no shortage of experience of their products to advise on what should be best suitable for a range of systems”

Helpful Report

Posted 2 years ago

“Really delighted with the service. Worked hard to get the right demo kit for me to evaluate at home and offered objective no-nonsense advice to get me the best sound possible.”

Helpful Report

Posted 2 years ago

The Audiobarn is rated 5.0 based on 633 reviews