The Calais Wine Superstore Reviews

Name: The Calais Wine Superstore
Address: 249, Rue Marcel Doret,, Calais
Rating: 4.90

4.9 Rating 3,097 Reviews

99 %

of reviewers recommend The Calais Wine Superstore

4.9

Based on 3,097 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0033 321 19 00 19

Email:

shop@calaiswine.co.uk

Location:

249, Rue Marcel Doret,
Calais
62100

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The Calais Wine Superstore 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for 5 years and always pre-order for collection at c. 3pm on the date required. The order is always ready when I arrive and the CWB team are friendly, helpful and efficient. Mistakes do occur but the checkout procedure at the tills normally identifies these. If any items are out of stock prior to the collection date CWB advise by email and sometimes by phone as well. CWB prices are very competetive and their associated offers eg ferry,eurotunnel,free stock etc and range of wines make them my first choice wine and beer warehouse in the Calais region.”

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Posted 10 years ago

“An excellent range of wines for everybody's taste. We used the tunnel offer which worked very well,the timing of the trains enabled us to get over and back in the day and allowed us time to have lunch at Cite Europe. The price of the wines was excellent helped by the strong pound against the Euro.We will be back in the Autumn to stock up for winter. Well done. Roger Price.”

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Posted 10 years ago

“I have been using Calais Wines since Simon moved from Oddbins , Have always found the prices competitive ,and on occasions , the special offers are unbeatable The free ferry trips make the journey worth while Mick Tyrrell from Folkestone”

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Posted 10 years ago

“I have used Calais Wine Store for a number of years and always found a wide choice of wines representing extremely good value. I have both pre-ordered and chosen on the day and on every occassion been more than happy at the wide selection and prices. The tasting area allows me to 'taste before I buy' .”

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Posted 10 years ago

“Helpful, good prices and easy to find.”

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Posted 10 years ago

“This company is one of the best I have had the pleasure of dealing with. Nothing is ever to much trouble. I am not very good on line, but the website is first class, so is the company if you ring them on a land line. I have been using the Calias wine company for at least 10years now. Never a problem.”

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Posted 10 years ago

“Calais Wine is a great place to buy wine and the staff are very helpful. You can order in advance and your order is all ready when you arrive using the complementary crossing. I particularly like the fact that there is so much wine to try, so if you have pre-ordered something and then find you like something better, it's easy to change your order. We've bought our wine from Calais Wine for many years - we wouldn't even contemplate going anywhere else because of the great customer service together with the price and quality of the wine. Mike & Anne”

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Posted 10 years ago

“I've tried many other places on my regular run across the water and I have yet to find a better selection of good wines with a superb tasting area selection. The staff are always helpful and the pre order facility is great too. The free travel on Eurostar is always appreciated and I can honestly say that you will not need to go anywhere else if you want to stock up on wine, fizz and beer!”

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Posted 10 years ago

“Great selection, good tasting selection too. Always some exciting offers, kind staff.”

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Posted 10 years ago

“Have been using Calais Wines for years and years. Everything is excellent, ordering, selection, service and price. Highly recommended”

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Posted 10 years ago

“Excellent value, good choice and friendly staff. All of that would be sufficient, but then throw in the travel offers as well ............”

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Posted 10 years ago

“As we live in the North of England we have only , so far, made one trip to the Calais store. We do plan to return in December though for a Christmas wine shop. We were well impressed.”

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Posted 10 years ago

“I have always been very pleased with the service that I have received. The staff have always been very helpful and will go out of their way to help, assist and advise. I wish them further success and hope to be visiting them very soon once the problems have lightened in Dover area.”

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Posted 10 years ago

“Excellent wines at unbeatable prices”

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Posted 10 years ago

“A great wine choice,great worldwide selection and regularly featured new discoveries. They have wonderful pricing, great bargain offer.sand extremely helpful staff. the location is convenient, close to port and near a motorway junction.”

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Posted 10 years ago

“Very efficient and excellent value for money. We have visited on numerous occasions over the last few years and normally ordered in advance, allowing for a speedy collection with the help from your very friendly and helpful staff. On my last visit earlier this year I noticed a large increase in the number of migrants in the immediate area which tends to speed up time spent on your premises. Increased security in your car park may encourage customers to stay longer and consequently spend more money. I will be visiting again in November for my Christmas consignment”

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Posted 10 years ago

Hi Michael Thank you for your comments. Luckily we get very few migrants in the area around the store, however we take your point seriously and appreciate their presence can be intimidating. I have spoken to the directors who are looking to improve security. We have 24 hour cameras in the car park already and have stepped up monitoring. Hopefully the situation will improve soon, we look forward to seeing you in the Autumn. Thank you The Calais Wine Superstore

Posted 10 years ago

“Easy to find, helpful operatives, good range of non-French wines, very good value. Would an espresso m/c be an idea for those of us travelling on to Zeebrugge ?”

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Posted 10 years ago

Hi Geoffrey You're in luck - we have new coffee machine next to the tasting room. I hope you enjoy it on your next trip. Thanks The Calais Wine Superstore

Posted 10 years ago

“Friendly and knowledgeable staff who have helped greatly each time we call in.”

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Posted 10 years ago

“Very good service all the staff are very good and would give very high praise to the whole set up”

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Posted 10 years ago

“Excellent service, choice & price. If the trouble on the ferries and tunnel ever goes away then we'll be back!”

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Posted 10 years ago

The Calais Wine Superstore is rated 4.9 based on 3,097 reviews