The Car Mat Company Reviews

Name: The Car Mat Company
Address: 6 Round House CourtBuckshaw, Chorley
Rating: 1.28

1.3 Rating 134 Reviews

5 %

of reviewers recommend The Car Mat Company

1.3

Based on 134 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

customer.services@thecarmatcompany.co.uk

Location:

6 Round House CourtBuckshaw
Chorley
PR7 7JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on 1st August some car mats still not arrived no phone number to phone. Sent loads of emails over the last couple of weeks no reply. Want a refund if no answer will have to go through paypal Would not recommend using this company”

Helpful Report

Posted 3 years ago

““Placed order on the 10th July, no response to numerous emails and still no delivery.”

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Posted 3 years ago

“Have ordered some mats from this company which haven't arrived, the company is listed as dissolved so I wouldn't bother if you are looking at their product!”

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Posted 3 years ago

“Placed order over 3 weeks ago, no response to numerous emails and still no delivery. This was for my twin boys 18th Birthday, you people are beyond reproach...Karma is coming, believe me!!!!”

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Posted 3 years ago

“My order took 23 days to arrive and that was after I emailed (I didn't get a reply) and raised a claim with PayPal. There is no phone number so having paid your money you are on your own. The quality seems ok, certainly nothing special. I won't use this company again.”

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Posted 3 years ago

“I placed an order on 6th July 20 its not 22nd and nothing arrived. I have sent emails on a daily basis since 10th without success. There is no telephone to call and the address shows up on street view as a residential house .. i believe it a con outfit . Dont get caught out like me .. stay away ..”

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Posted 3 years ago

“Late delivery, no communication - have requested a refund. Just wish I had seen these reviews before I ordered! Interestingly the paypal payment is made to a "Trade Mats Direct" which is listed at Companies House as Dissolved!”

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Posted 3 years ago

“2 and a half weeks. 5 emails and still no mats and no contact or replies. Birthday come and gone. Not happy. Going to request for a refund. Wish I had seen all the reviews. Cant believe they dont have a phone number. But maybe now I can see why.”

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Posted 3 years ago

“Ordered mats for Jag XE they are ridiculously small and look pathetic. The drivers one doesn't even reach anywhere near the pedals or cover the rubber on the floor Emailed my complaint TWICE with photographic evidence and they cant be arsed to reply!!!!”

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Posted 3 years ago

“Another bad review for this Company . As said , no telephone number . I have emailed twice and no reply . I was promised 2-3 working days & paid for express delivery but two weeks later , nothing ! Reading previous reviews , do not expect any goods from this company , I am sure they are incapable !”

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Posted 3 years ago

“Either run by a guy in a shed or complete con merchants, no contact since my order, no company phone number?, I’ve ordered my bank to retrieve my monies, shop elsewhere!! , quite clearly cannot be trusted.”

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Posted 3 years ago

“Terrible company - stole my money and never sent the items, ignored all emails and now have blocked my account - I will be taking legal action against them”

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Posted 3 years ago

“I recommend you avoid...6 weeks since order, still not received despite 5 e-mails & trying to contact through web site.”

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Posted 4 years ago

“Be careful. If you don't want to lose money and not get a rug, don't buy it. avoid the store.”

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Posted 4 years ago

“Very disappointed! Mats I received got nothing to do with ones shown in order, not packed properly, came a week later than they should! Could buy million time better quality from Halfords twice cheaper! Avoid!”

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Posted 4 years ago

“very dissapointed with this company,sent me the wrong size mats and have no way of contacting them as the telephone number advertised does not exist,I wish I had read the reviews before I bought.I seriously question their sense of honour and trust and will let others know of my experience”

Helpful Report

Posted 4 years ago

“ordered over a week ago, no carmats, no update, don't reply to emails, do not answer phones....scam”

Helpful Report

Posted 4 years ago

“They send me trash quality prdouct where i order luxury mat . I tried to contact them but now they are not interested in there product... i think there is no customer service and i feel really bad after seeing the quality of the product”

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Posted 4 years ago

“Please please please do not buy carmats from the awful company they have taken my money and postage as sent the mats back as they were wrong they are thieves !!! we need to report them to trading standards”

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Posted 5 years ago

“I ordered car mats for a present and paid £4.95 extra for express delivery (2-3 days). 3 days later and the item has not even been dispatched. Not impressed.”

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Posted 5 years ago

The Car Mat Company is rated 1.3 based on 134 reviews