The Derma Company Reviews

Name: The Derma Company
Address: 365 Luton Road, Harpenden, Hertfordshire
Rating: 4.96

5.0 Rating 2,862 Reviews

99 %

of reviewers recommend The Derma Company

5.0

Based on 2,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company 5 star review on 31st August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the speed on which You get the delivery . Easy to order online or phone .”

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Posted 4 years ago

“Staff have always been very helpful if I telephone for advice and have offered quick solutions if I have had a problem.The products are good quality and appear to have good results.”

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Posted 4 years ago

Thanks Sarah, we really appreciate your feedback :) Lucy, Customer Care

Posted 4 years ago

“Needed advice on products that will work along side my existing products I’m using , the gentleman was so helpful and knowledgeable. Definitely will continue using the Derma Company.”

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Posted 4 years ago

“Lovely customer service overall. I received a phone call to discuss the product ordered. I received the parcel the very next day although I didn’t pay for next day delivery.”

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Posted 4 years ago

Hi Crina, thanks for your great feedback, I hope you enjoy your dermal roller :) James Customer Care

Posted 4 years ago

“Great company! Quick delivery and great customer service. Highly recommend!”

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Posted 4 years ago

Hi Maria, thanks for your feedback, it's much appreciated :) James, Customer Care

Posted 4 years ago

“An excellent company to deal with. Very efficient and deliveries are always on time.”

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Posted 4 years ago

“I have been dealing with the company for a number of years now. The orders phone line and the person who took the orders are always friendly, helpful and has good knowledge of the products. I am pleased with the service. Thanks you. Mrs. P. Seitz”

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Posted 4 years ago

Thanks for your kind words Patricia! Lucy, Customer Care

Posted 4 years ago

“My orders always arrive , well packaged. Easy to order on the phone or online . Definitely recommend this company”

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Posted 4 years ago

Hi Christine, thanks for your feedback :) James, Customer Care

Posted 4 years ago

“Great company. Would recommend”

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Posted 4 years ago

“Exemplary service! I can't fault it”

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Posted 4 years ago

“Promptly delivery and quick response to my query. Many Thanks!”

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Posted 4 years ago

“Really efficient company with incredibly friendly, knowledgeable and polite staff. Would highly recommend for their great customer service.”

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Posted 4 years ago

“Friendly, personalised service. Fast delivery.”

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Posted 4 years ago

“Easy to use website, expertise on hand, fast delivery, what's not to like :)”

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Posted 4 years ago

“Ordered a few medik8 products for my skin care routine - reached out for some general advise, response came back quickly and was very informative. Products were revived quickly and my skin feels amazing already, looking forward to the long term effects! Thank you”

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Posted 4 years ago

“Excellent service More difficult to find on the internet when the name changed”

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Posted 4 years ago

“Very impressed they have good knowledge and reply quickly to any queries. Also delivery of products is very prompt. Highly recommend.”

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Posted 4 years ago

“Always very helpful”

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Posted 4 years ago

“Excellent service, rapid delivery and great prices what more could one ask for!”

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Posted 4 years ago

“Always very good service and fast delivery, would highly recommend.”

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Posted 4 years ago

The Derma Company is rated 5.0 based on 2,862 reviews