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The ECU Pro Reviews

4.9 Rating 3,758 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,758 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent Service and turn around
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Posted 2 years ago
I was keep in the loop through the whole process as they inspected my ecu and ews. They provided a video of their work and the outcome and a thorough explanation of what was wrong with it, and what they did to fix it. I received the ecu, ews and my key within 2 days. I plugged everything back up and my car started right up! HIGHLY RECOMMENDED the guys at ECU PRO!
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Posted 2 years ago
Awesome works perfect
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Posted 2 years ago
great communication, fast shipping, & nice service.
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Posted 2 years ago
They were very fast and professional with their service. They kept me in the loop about what was happening and answered any questions happily. I’d definitely go through them again! Highly recommend!
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Posted 2 years ago
Replaced the ECU and runs like NEW. Thanks you guys are great.
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Posted 2 years ago
Worked perfect solved all my problems. Thanks
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Posted 2 years ago
By far the most professional group I have ever worked with on very technical BMW problem. Dealer in Indianapolis Indiana wanted $8000 to replace “DME” / ECU. You all put my baby back on the road with 220,000 miles and it seems to run better than ever. I’m ecstatic!!! Thrilled beyond belief!!! Thank you so much. Definitely a customer for life. 2008 650i BMW Convertible
The ECU Pro 5 star review on 14th August 2023
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Posted 2 years ago
My neighbors 2014 clubman needed DME repaired. I sent it out. Paid for one day return shipping. They repaired it. Shipped it. And now neighbors car works without any issues so far. I’d definitely be a return customer if ever needed. There was one person I spoke with over the the phone that was clearly worthless and clueless about anything going on there. But other than that, everything was great.
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Posted 2 years ago
They were very generous people & did good with my car parts I appreciate the help…
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Posted 2 years ago
I haven't installed the part but the video of the ecu working has me very excited about the outcome. I will absolutely use them again if I ever need to.
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Posted 2 years ago
Trusted and honest company
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Posted 2 years ago
Yes, be confident using ECUPro. I've used them with two different cars, and the second time was involved, with a custom flash update, which they sent a movie of the test car running, code free. The was a snafu originally, about my wants, but, they listened carefully, and we worked through the matter, to positive solution; THAT is important! Thanks, Janet, Dave, techs.
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Posted 2 years ago
Very happy with the service, very knowledgeable staff & technicians…. Thanks for your help
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Posted 2 years ago
Quick turnaround, the FRM is fixed and I have working windows again!
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Posted 2 years ago
The ECU Pro staff was very helpful answering questions and were knowledgeable.
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Posted 2 years ago
ECU Pro are top notch!! Every question I had, was answered in less than 24 hours. Their customer service is amazing!! I can’t say enough good things about this company!! Thank you for all the help you gave me!!
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Posted 2 years ago
The FRM repair didn't take long. It was fixed in one business day. The package arrived at the ECU pro on Friday afternoon, and they posted the return tracking number on Monday
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Posted 2 years ago
great job. guys made a clone of my dme. sent back by express delivery. feedback is fast. the engine started instantly. I recommend
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Posted 2 years ago
The Mini dealer was changing everything because they did not know what is wrong with my Mini Cooper. The BCM was checked out and found to be good. It was sent back the Mini dealer. I am waiting for it to be installed.
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,758 reviews