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The ECU Pro Reviews

4.9 Rating 3,758 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,758 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Response time was prompt, unfortunately my DME could not be repaired. Thankfully, the new DME came quickly without any issues, and the two DMEs (working and damaged) were labeled. My car ran like normal after the DME and sensors that caused the issue were replaced. DME removal took about 2 hours with a very helpful article (for f30 N55s https://f30.bimmerpost.com/forums/showthread.php?t=1180947), installation was much easier taking ~1 hr. A recommendation is to label where each cable plugs into the DME, FEM, ect. I did not do that, and had to look up pictures and wire diagrams for 3 of the connections.
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Posted 2 years ago
Tested ECU and provided video of it operating correctly. Quick turn-around and quick communication. Very happy with the service provided. Thank you!
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Posted 2 years ago
Fast and knowledgeable service
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Posted 2 years ago
The process was easy, they let me know when they received it and sent me a video of it working!!
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Posted 2 years ago
They are amazing! The products were fixed well and responded to the email with kind and shortly.
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Posted 2 years ago
Very fast turn over, saved so much money using ECU Pro
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Posted 2 years ago
Great Service, Very Promt on Shipping, Thank You!
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Posted 2 years ago
Shipping was fast. Items got fixed. The customer service was hard to get a hold of but they did call me back.
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Posted 2 years ago
Good attention quick response
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Posted 2 years ago
Quick and easy. I get every thing back in a week and my 540i started right up. Thank you ECU PRO
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Posted 2 years ago
It was a very good experience, sending in my part and getting quick response and quick fix to the issue I was having would recommend someone else.
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Posted 2 years ago
Extremely happy with the service, fast and reliable.
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Posted 2 years ago
I shorted my FRM. BMW said it would be $1500. Ecu fixed it for $250
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Posted 2 years ago
Shipped my FRM to The ECU Pro on a Friday, they received it Monday and I had it back in my hands and re-installed in my E90 335i on Wednesday. They sent me updates upon arrival, after testing, after successful repair and once it was shipped. TLDR; fast and quality company with good communication.
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Posted 2 years ago
I found The Ecu Pro when searching for a good company to have a customer's Mini Computer repaired. I originally sent it in to be repaired but it wasn't repairable. Great communication through the whole process. Ended up needing and getting a refurbished unit. Fast shipping and worked perfectly. Highly Recommend. Thanks again
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Posted 2 years ago
I called ECU pro and the lady in the phone was super nice and gave me all the instructions since I had a specific DME. After my payment i immediately send it and two days later I got the mail that’s it arrived and they gonna start working on it. A few days later I got a email with all the updates and that my DME couldn’t get fixed. I agreed with getting a new one. I was really happy and surprised that I only had to pay the rest 600 dollars for a new one and not the whole 1000 dollars coz I payed 400 for the repair. The same day I payed and it immediately got send back. Waiting on it but it should arrive on Monday !!! Thank you so much for your help guys.
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Posted 2 years ago
This Guys are awesome, service was fast and delivery was on Time Good costumers service.
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Posted 2 years ago
They were able to detect that my module had no issues and they performed this service fast. I really wished they would have found something. This means that I need to look elsewhere. Lol. They will definitely save you money and time if your ECU or EWS are defective and going bad. Give these guys a try!!!
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Posted 2 years ago
I am very pleased with the service. It was very fast and efficient.
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Posted 2 years ago
Great customer service and knowledgeable staff made the process great. I will recommend the ECU Pro to everyone I talk to with any electrical issues with there European vehicle. Great job guys thank you for the help. Skip G
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,758 reviews